We've been around this industry long enough to know that the timeshare business is not just full of extravagant vacations and wonderful lifelong memories.
The timeshare industry has a dark side. It can begin with high pressure sales and gross misrepresentation of the facts during the sales process. It then often transforms into increased maintenance fees and desired vacation weeks not being available. In the end, the mis-informed owner can be left with a financial burden they cannot escape. This is the main reason why the Timeshare Consumer Bureau was formed... To let the voice of the timeshare consumer be heard!
If you would like to join the cause of increasing transparency and documenting fraudulent activity, please share your story by filling out the timeshare complaint for to the right. We review each complaint and will pass any suggestions on to you if the "E-Mail" field is filled out.
Additionally, we will compile all complaints and submit them to the appropriate State District Attorney Office's once certain thresholds are met. If we notice any trends we will create an area on this website to review the timeshare resort in question as well as post a new forum topic in an effort to help shed light on the situation by allowing others to publicly contribute to the topic.