The Wyndham Timeshare Scam

5/8/2012

A Notorious Name in the Timeshare Industry

The Wyndham timeshare scam is an infamous subject for timeshare consumers. The reviews and complaints made about the Wyndham timeshare scam are often more scathing than any other timeshare scam. The Wyndham hotel group is a massive conglomeration of hotels such as Ramada, Baymont, and Howard Johnson. These are respected names in the hotel industry. How does Wyndham have such trusted names in the hotel industry yet have such a notorious reputation for their timeshares?

The Wyndham timeshare scam is unique in the industry, and works quite differently than typical timeshare scams. The heart of the Wyndham timeshare scam is the timeshare presentation, which is also the primary difference between Wyndham and other timeshare scams. Nearly all timeshare presentations work in a somewhat similar fashion. Attendees are promised wonderful gifts or free getaways for attending a simple sales presentation.

However, these presentations are not nearly as harmless as advertised, and this is especially true of the Wyndham timeshare scam. Timeshare presentations typically run much longer than advertised, and attendees are put through high-pressure sales tactics, falsified information, and empty promises. Customers are told that timeshares are a fantastic investment, while this is nearly always untrue. Most timeshare contracts are signed without even being read, because consumers are so worn down through the presentation process.

The Worst Timeshare Presentation One Could Ever Attend

Wyndham Timeshare Scam

While these tactics may seem terribly underhanded and cruel, the Wyndham timeshare scam takes the harsh timeshare presentation to an entirely new level. Reports have emerged of consumers being verbally assaulted, insulted, and even ejected from the presentation when it became apparent that they would not purchase a timeshare. The Wyndham timeshare scam is so heavily based in the timeshare presentation, few complaints are made about anything else.

This is what is truly astonishing about the Wyndham timeshare scam. Nearly all timeshare complaints made about specific resorts or timeshare groups deal with the timeshare contract. While the timeshare presentation process is certainly mentioned in many complaints, it is not typically the main focus of consumer backlash. Consumers are usually much more concerned with the incredibly high hidden fees and maintenance costs forced on consumers due to the unbreakable timeshare contract. Other typical complaints with timeshare scams come from the depreciating value of timeshares and the depressed market for timeshare resales.

The primary point to be made here is that consumers are usually outraged over the damage to their checkbooks. This concern usually greatly outweighs the brutality of the timeshare presentation. However, the Wyndham timeshare scam is targeted by consumers specifically because of these presentations. This means that these presentations are so horrific, the experience causes consumers to be more concerned with attending a presentation than being forced to make payments on terrible investments.

The firestorm of consumer backlash against the Wyndham timeshare scam should be enough to keep any potential attendee away. It is always a good idea to do background research on a company before accepting any gift or vacation offer to hear a sales presentation. A small amount of research should keep any consumer far away from the Wyndham timeshare scam.

647 Comments

Sara

12/6/2012 09:35:33 am

I agree 100% on all that was described above. I recently went to a presentation while vacationing at the wilderness water resort in the smokies. It's a very bad idea to buy this timeshare and if they noticed that you are not being convinced they pretty much insult you and kick you out!! We were shocked! ....and the "gifts" are a scam too...you end up paying more in "processing fees" that buying on line...We will never stay in one of this hotels again.

Kim

8/11/2013 04:38:16 am

We also signed a contract at Wyndham Great Smokies Lodge in May 2013. Long story short (and you can see my complaint on here) I called corporate a month after we bought because we could not make the payment and they had told us we could splt it in half and pay half early and half on time and this would cause our payment to be less. Well, I was told that I could not do it. A corporate liaison was assigned to investigate and my old contract with them has been reinstated and they are going to remove any negative remarks from mine and my husband's credit report. They also will be refunding the money that was paid up front and the two month's of maintenance fess that were taken out of my checking account before I stopped the automatic withdrawals. So I am back to being a happy Wyndham owner. I have never had a problem before and enjoy my vacations at Wyndham. I just make sure I book early and online so that I get what I want. I usually book a one bedroom then upgrade to a two bedroom when I am eligible. I also cancel and rebook and get 25% of my points back. You have to learn how to work it and you can get what you want and when you want.

Mrs. Ostane

8/13/2015 08:57:38 am

We understand the lies that have been told when purchasing a timeshare. If you have been lied to, high pressured. mislead, made to believe you had to make an upgrade or switch deed to locations then your rights may have been violated and you may be due some recourse under laws such as the consumer protection and truth in lending laws. If you are still looking to get out of your contract, I can help. Call my office directly @ 615-229-0119

Michael link

8/20/2015 05:23:31 am

Go to www.nationaltransfers.net they can get you out of your timeshare!! And if you have a mortgage on it they can't get you out of that as well!!!!!

Diane

3/22/2016 04:33:20 am

We enjoy our vacations, too. However, we are dealing with what we believe to be fraud with a woman who has begun "helping" us rent out some of our points. Angela Rachael with 5 Star vacation rentals.

Jessica Boom link

4/6/2016 12:55:24 pm

You can contact www.eliteownersmanagement.com @ 1-888-255-1822. they helped me get away from dealing with my platinum ownership that I was not using. They are paying all of my maintenance fees, paying me for my points and I have had an overall very good experience. I hope that this helps.

Cyndi Dilbeck

9/10/2016 06:21:59 pm

Kim; We are new owners. Maybe you could help me on how to use our timeshare.

Tina jones

7/9/2017 11:52:25 am

How and why did you get 25% of your point back

Karely Garcia

8/2/2017 04:10:10 pm

Hey kim i just bought timeshares but i've been seeing so many bad teviews anf am now skeptical! What do u think? You really like it? And think its worth it?

Owen Roberts

9/23/2017 11:57:37 am

Have been a wyndham owner for near 20 years. I've found all that you're reading to be true. RCI was a good deal at one time, that was before Wyndham purchased it. It still has some nice offers but nothing like before. Wyndham LIES. You can benefit if you learn to work the system but I would have been better off if had just watched for vacation offers on Redweek and not bought.

Herb L Tea

10/25/2017 01:23:46 pm

Spent two hours with a manager at Wyndham Nashville this week. He told me that it is ACCEPTABLE, EXPECTED and NORMAL for the sales representatives to lie in order to get you to sign a contract. They will use smoke and mirrors to change payments and convince you to change what you already have. He tried to get me to reduce my number of points by giving back 600,000 points while buying new 105000 points for only $25,000. "Would pay for itself in 5 years!" Yea, right. Sure remember the good old days, when you could actually trust what a salesman said . . . oh yea . . .never.

tom

11/4/2017 05:49:31 pm

Kim, How did you get Wyndham to correct their "lies" told to you during the sales? We are in our second dispute, and they are not budging. We were told the payment would only be 50.00 more a month, and no maintance fees for 5 years. "a special deal for Wyndham owners going Platinum." Didn't know it was lies until the bills started coming in. It's horrifying! PLEASE, how did you do it? THANKS!

heidihall link

11/16/2017 03:06:45 pm

Please email me....we just spent a very large amount of money on Wyndham vacation ownership and are now being extremely skeptical. We were told many lies during the presentation and we were there for many hours (building a rapport with the sales person), another genius strategy to convince us to buy. I am sick!!! This was basically our retirement money. Can you guide me in any way.

Rebecca

12/8/2017 10:35:22 am

Hi! My name is Rebecca and I work for a consumer advocacy group where we specialize in helping people who have been taken advantage of, like yourself, get out of their timeshares. If you still need assistance in getting out of your timeshares you can contact me on my direct line at (949) 535-2536

2/14/2018 06:04:46 pm

Are you a Wyndham shill? You work of Wyndham, don't you?

Becky

6/12/2015 06:16:34 am

Exactly!!! Terrible personel wirh a terrible product.

beryl link

10/24/2016 08:17:34 pm

Don't like them pushing when we supposed to be on holidays no service with a smile just selling is on there mind my husband brought the points when he was working but now costing to much every year for house keeping after paying 120;000 plus to wydam we never can get the Times we want and on a leer income your broker offend us 17000 so poor and they always still trying to get more money from us which it takes all our income now

Heather

9/18/2015 10:30:09 am

Hi Sarah,

I went to a presentation in Panama City. We got 2 free week vacations. My mom got one and so did I. How hard it is to use them and what are the processing fees/taxes?

Thank you for your time.

Heather

Laurie

4/6/2016 08:55:03 pm

Did you have a difficult time finding open dates? I read where some people had a problem author this? Seemingly very fishy with their company.

Mark link

7/2/2016 06:51:35 pm

Sarah, I went to one in PCB also. I got a free week. But when I got home, the points the salesperson told me I could use in value were different than what I saw when I logged in. I also searched for dates and dates are usually not available. I'm currently researching more. Does RCI offer more vacation for your points than Wyndham? Wyndham 84000 points get you nothing anywhere except 3 nites. Could I use my Wyndham 84K points and transfer them to RCI and get more vacation? I sent in my rescind contract this morning after 2 days of signing it and post marked it.

Wendy

10/21/2016 03:36:57 pm

Any updates, Heather? I have an upcoming presentation...

sara link

6/22/2017 11:11:57 am

Is it a RCI bonus week you received?

John

1/4/2016 02:30:32 pm

BEWARE WYNDHAM RESORTS SCAM PRESENTATIONS!!! Don't be a sucker.

My wife and I just sat through one of these Wyndham presentations recently on 30/12/2015. My wife got the sales pitch initially from a Dreamworld tourist event promotions booth to attend a 90 minute presentation (this is their first outright lie because you will be in there for at least 3 hours) in exchange for Iventure Cards that allow cheap activities such as the 7D movie, Infinity, etc at Gold Coast. We went along knowing it was something about Time Share style accommodation and both agreed beforehand not to sign up for anything. Just get our tickets and go.

To cut to the chase.... they will want an initial outlay of $37,059 out of you there and then. Don't have that kind of money? It's all good because they can finance you at 13.5% and you can pay it off for the next 5 years. Yay! Just sign here NOW!!!! (and we won't mention all the extra costs involved with membership and actually holidaying).

$37,059 people!!!!!

My wife and I holiday often and in many places – and WYNDHAM simply do not have a good deal going here. It felt like a scam all the way throughout it from start to finish however technically it is not a scam because you actually are purchasing holiday accommodation.... it just isn't a good deal what you are signing up for when you inspect more closely.

CHECK THIS EXCELLENT POST FOR MORE DETAILED THOROUGH INFO ABOUT THE POORNESS OF WHAT YOU GET:
https://forums.whirlpool.net.au/forum-replies.cfm?t=2390404&p=-1&#bottom

We were first out of the room because I was intentionally getting ruder in my responses to them. The other poor souls were left at the tables each being drilled, grinded and worked upon by individual sales reps. We were then given the "I've got to talk with my manager" speech and then was sent the second salesperson who offered an $18,000 package and then the third and final sales person who offered a $4,000 package which also was simply not a good deal. They use a 'specialised speaker' to give the major presentation (basically a motivational speaker) and he has a story about not having a father and being a foster kid and never having to the chance to holiday growing up – all this is a load of horse manure playing upon emotions and part of his 'specialised' presentation. Even I almost felt like shedding a pity party tear for a moment until I came to my senses again realising this is all part of the 'act'. He uses humour, is engaging, and throws out lots of chocolates for responses from people.

Also, they will tell you that WYNDHAM is the biggest accommodation provider in the entire world!!! They show charts how they are twice as big as the HILTON & MARRIOT companies. Indeed, they act surprised if you've never heard of them before. Folks, there is very good reason why you have never heard of them before. They might be big and own a lot of properties (this is true), but they don't offer a good deal and their approach to getting customers is the absolute worst. In fact, if you do hear of them it is because WYNDHAM is synonymous with SCAM APPROACH HIGH PRESSURE SALES TACTICS.

Best advice I can give anyone going to one of these 'presentations' is to state upfront on their forms that your occupation is "UNEMPLOYED". This will dramatically change their approach when they realise that they can't get money out of you and you will be out of there pronto. Ultimately, we got what we went there for, and the Iventure cards offer a great cheap deal for our family of four to do 3 different fun activities for $130. That is supercheap. But we had to sit through 2.5hrs in total of high pressure sales tactics to get it... but I got those leeches to make me a hot cappuccino and my wife a tea at least while I was there.

Once again and finally..... $37,059 initial outlay to sign up for a poor deal. Beware!!! Money doesn't grow on trees and my wife and I work extremely hard for what we earn as do you. If you have loads of money to burn, then by all means go ahead and sign up with them (and deposit some in my PayPal account too please). However, if I can't go away to think about, research, discuss and even pray about that kind of financial decision for at least 24hrs, then I don't wan't to have any part in it. Hope this helps many people out there.

Allan

1/26/2016 06:34:32 pm

Hi John, we had the same situation at Gold Coast and ended up signing the contract. Have you ended your contract or still having. If you are already out of wyndham we need information please.

Matt

1/26/2016 07:33:55 pm

yep we got suckered in too back in 2011. we never once used the hotels and we went to all the info sessions to try to 'maximise' the timeshare but still it was useless. We are a big family, so no room could fit us all in, even though they said they did and we where just sick of paying dead money. We did get out of our contract just recently and yes we did lose some money but we are free once and for all. I still cant believe they are getting away with this garbage!

John

1/28/2016 02:34:38 am

Hi Allan, sorry but we never ended up signing any contract. However, I think you are entitled to a 5-7 day cooling off period under Australian Consumer law to pull out of the contract. If over this period, then you're stuck I think.

Jane

3/25/2016 08:42:56 am

Thanks John for your comments. I am scheduled for an upcoming presentation at the Grand Wyndham, Chicago after getting talked into a Margaritaville Vacation Club Presentation by a sales rep at the "Home and Garden Show" at Navy Pier this past weekend.

If I choose to sit through the 120 minute presentation (which I'm finding out is a lie), I will receive a free 8 day/7 night vacation of my choice (which I'm also finding out on this thread, is NOT free after a lot of service fees are attached.)

I'm just eating the $20.00 I spent to reserve a spot for one of these SCAM PRESENTATIONS and I'm running in the other direction. I already feel violated enough, YIKES!

The question is, should I call and cancel the presentation or just blow it off and let the scammers pick their noses for a few hours?

Martin

3/27/2016 08:54:25 pm

You didn't HAVE to sit through a 2.5 hour presentation. You did it for the cheap activities you cheap ass! You think you won but that got 2.5 hours of time you could've been spending with your family. Who's the sucker??

Michelle

3/28/2016 09:19:22 pm

Hi John, I just read your post nodding yes to every single word you have written. We were at Dreamworld and filled out a competition to win $10k. And was then offered a trip to Tangalooma for $20 and thought what the hec we will waste 2 hours of our life to get some cheap tickets so attended one yesterday. I cannot agree more with everything you said. It is a complete scam and not a good deal at all. What people don't take into account is the $1021 yearly fee they charge that contributes to maintaining and upgrading their hotels (yeah right). They say the membership lasts for 67 years or thereabouts so on top of the $37k you need to pay plus the interest on top of that over 5 years, you are actually paying another 80k for the lifetime of the memebership. And to top it off they want a $3000 dollar deposit on the day. You can't stay in just any hotel/apartment and a lot of their locations are not ideal and in B grade areas. If you stay in one of their partner hotels there is an extra weekly fee and it just goes on and on. It is not value for money at all. I feel sorry for the people who have signed up and are sucked in because there were a hell of a lot that we saw signing up yesterday. We did not. My advice to all is BEWARE!

Carmichael Carlo

4/20/2016 07:23:49 pm

The scammers and leeches seem to be you and your wife. I wonder if attending timeshare presentations for freebies is a normal vacation activity for you. The saddest part of it all is that you know already know you're going to be there for longer than 90 minutes yet willfully subject yourself and your wife to it only to gripe like a brainless bafoon! How tragic that you can't afford coffee and tea while on holiday and need to attend a timeshare presentation to get it. Do us all a favor and don't cross the pond! Stay home until you can afford to vacation!

Richard link

7/13/2016 05:55:40 am

Hi John,
I am cetainly glad I never sat through our presentation and went that far. I was on Holiday with my wife in the US and when we went to Vegas we stayed at the Flamingo. These people that work for Wyndham had a booth stationed right at the elevators so we had to walk past them and they beelined us, sold us tickets to this great buffet which I assumed was in the casino/Hotel and with it came tickets to shows but we get the tickets at the buffet when we get there, we had to meet somebody at the booth at 12:00 pm the next day and they would take us to this buffet for Lunch. We did this and the person we met took us out to the side of the building where there was a shuttle bus waiting, there was us and an elderly couple on the bus and by their conversations I could tell they thought they were also going to a Buffet, we thought we might just be going around the corner but half an hour later when we were heading the other side of vegas we told him to turn around and we wanted to go back, he said it was just up the road and not long after we pulled into a Wyndham hotel in the middle of nowhere, we got out and were directed upstairs where there were people waiting for some seminar, then I asked where the resturaunt was for the buffet, oh there was no resturaunt but a bay maree about 1 meter wide with a little roast meat and some poor looking roast vegies. I asked what was going on and where are my tickets for the shows, they said we had to sit though a presentation, I asked them how long this presentation was and they said about 2 - 3 hours, I just lost it, we are in vegas for 3 days and 2 nights and they have already wasted half a day of our holiday time and now they want the rest of that day for their stupid presentation, We demanded our money back which they gave us, they wouldn't give us our tickets because we wouldn't sit through their stupid presentation, we asked them to drive us back to the Hotel which they refused so we had to call a taxi to come and collect us, by the time this was over we had wasted a valuable day of our holiday and felt violated.

Julie

9/6/2016 03:56:23 pm

The interest rate as of today's presentation is 16.49% to 16.99% and I spent5 hours in a loud, obnoxious sales pit being told how purchasing a $100,000.00 time share would make my family closer, allow me to enjoy my hard earned money, etc. the whole presentation is a bunch of BS with manipulated figures and sales people who are trained to prey on your weaknesses.

sara link

6/15/2017 09:52:20 am

I may be able to help. I worked for them before. My # is 704-800-6742
Your not alone in this

sara link

6/22/2017 11:44:52 am

They have income requirements in order to take a presentation

Greg Farnsworth

8/29/2017 04:28:03 pm

John,
Did you sign a contract? It sounds as if you didn't, but should you have bought one, I would lkje to hear what=your experience has been. We had a similar experience, but bought a bottom of the line deal. Now we find that it won't get us anything we want, which was not told to us at the time. Thanks in advance for you reply.

Tony

10/9/2017 12:53:32 am

John
I agree with all you said I went through the same but I did not fall for the game of high pressure sales tactic. I got discounts on attractons in wakiki hawaii. The lady at the hotel that booked us gave us discounts on attractions the day we visited them. She tried to get us in Whydam presentation but it was full no room. So we supposedly should of rebook ed us. She also said if we did not make the presentation they would charge us full price on our credit. So I arrived at Wydham my name was not on the list so I had to refill the application to get a new rep to pitch promotion. I told him at the end I had to talk about it and make a decision with her that I do not make a big investment decisions the same day. Well they did not like that they claim it's not there policy once we leave we can't get the same promotions. So 3 others came in with other packages I said I will think about it. I will call you and sign up with the same rep I am talking with no you can't do that. So I left that was good. Because I am not signing to pay 40k and they will suck me dry. No thanks not for me. Beware of high pressure sales if it's too good to be true it's not.

Fazwaz link

10/27/2017 02:13:23 pm

Oh. I didn't know it.

Robert

12/6/2017 05:49:39 pm

I have owned with Wyndham for almost 20 years and we love it. Can you vacation for cheaper? Maybe. But we get great accommodations, friendly staff. I've never felt ripped off. I don't go to the updates because I don't want to buy more so I am happy. But yo day it is a scam because you don't like it is rather narcissistic. It has been a blessing for us.

John

2/3/2018 01:31:31 pm

To this day I’m so relieved I never signed up with Wyndham. BEST DECISION I NEVER MADE!! :)
Cursed be the day Wyndham was born. Oh, and cursed be Wyndham too !!!!

Rebecca

3/10/2018 07:58:39 am

We bought Wyndham timeshare in 2013 while in Branson MO. Due to health reasons we could not use like we thought we would. Wyndham said the ONLY way to get out of the timeshare was to sign the deed over to them with no money paid to us. BUT maintenance fees had to current. These fees due 14th of month and we had to pay even though not due to complete transaction. The "financial" office made it a point to tell us the phone call was recorded! We said GOOD! Wyndham has a PONZI scheme going on. They admitted people sign their property over for FREE all the time. Something needs to be done consumers are being ripped off and it seems to be legal :(

Kevib

3/18/2018 03:42:28 am

John is a hero. I just signed up to the presentation to get cheap Easter show tickets. Now i am prepared to sit through the BS to get the cheap tix.

Jess

3/3/2016 09:32:37 am

Devious and untrustworthy!
I learned a few things this past trip to Las Vegas on how Wyndham tries to sell you a timeshare. I will admit, at first I had an open mind for it. The more I listened to the presentation, the more it made since. But let me walk you through how my experience went. First, when I checked into the Flamingo, I was greeted by a gentleman that offered to take me and my girlfriend to our room. In the way, he offered us some free Cirque du Soleil tickets or some other prizes. Our curiosity got the best of us. While he presented us to a girl on the counter, were she explained that all we had to do was sit in a presentation for 2 hours, he asked for our ID’s. I offered my military ID (a pretty legit federal ID might I add), which he wouldn’t accept. So we gave him our drivers license. Unbeknownst to us, he was actually probably running a “soft” credit check on both of us. Which would explain why they offered her to fill out the paperwork and put me down as a guest. So we go the next day to this presentation/meeting, and they pair us up with a person that has some “similarities” as us, from California. Funny part is that they pair everyone with someone to have some sort of connection. Hispanics with hispanics, blacks with blacks. The presentation ends and it is time for them to SELL. So our salesman, Michael S. from San Diego, starts with what do you think, and yada yada. Funny thing is that he presents us first which a fictitious number in their system to figure out how long it would take to pay and how much we would “save” if we didn’t take the offer. Also, he would ask these funny questions like, “is saving money something you would be interested in”? Even after showing us this luxurious suite with a view, he would ask, “is staying in a place like this something you’d be interested in?” Just their tactic to keep you saying yes so you can get used to it. (I’ll give it to them, they are very creative, even using monopoly money to show how it works - for the visual people). When asked if he had one, he gave us a story about how he travels with for this company in which he plays in. I think if I would have rolled my eyes a little harder, they would have fallen off my face. Anyway, we’re both still a little skeptical, and besides, we went to Vegas to celebrate my girls birthday, not to get in debt $26,250 with an extremely high interest rate of 17.99%. I kept asking questions, to get these numbers out of him, and his response to me was, “With all due respect, the offer is for her. You are not even qualified for this”. I mean, this one cracked me up because all I was asking was questions that normal people would ask. Besides, I was SUPER glad that this was not something I qualified for. Well, at this point we were 2.5 hours into the whole deal and were completely irritated. Don’t just take my word for it, look at all the other reviews! Search ‘Wyndham timeshare reviews’. We didn’t even ask if we could write a check for the whole amount, but I’m sure they wouldn’t want to. Even though this clown said they are not a bank, I am sure that they would really enjoy the profits from that interest like a bank. On top of that, the guy giving the presentation mentioned that would would not try to force you to buy, because the are already rich. They actually are, they own hotel and motel chains like Super 8, Motel 6, Howard Johnson, etc., but they sure want you to sign that contract. Let me not forget, right when we were finishing, he asks her to fill out this form with her information and sign it. Of course she decided not to, but his response to her asking why she needed to was, “so we can track you”. I wish I was joking! First and last time we will take anything of some value for free. Think of it as a car dealership. The salesman is not your friend, he is trying to take as much money from you as he can. Watch out for these devious people. Just be careful, all that glitters is not gold.

Robin

3/6/2016 10:42:50 pm

I've just been suckered into a timeshare, i feel very stupid for being conned into one, pressured, even. I want to thank everybody on this thread for making me realize that this is a bunch of horse crap!! I went to their seminar in Hazard Center in San Diego and they did get me into one. They were nice enough to my daughter and I, but I really didnt have a chance to do any research on this place. Its like they just cram it down your throat and expect you to pay up. I read their 7 day window very carefully and plan to take everything back tomorrow. Im so very grateful and happy that i found this thread and next time stay away from scammers!!

maria

3/19/2016 11:41:34 am

We've paid for both World Mark, and Wyndham timeshares. Everytime we book our vacation they want us to attend the sale pitches and we flatly refuse. We don't own a lot of points but we always tell them if we have trouble booking with these few points we can't imagine trying spend them up in one year. We lose our points if we can't us them in one year. We can transfer to RCI but it costs us $100 to do so and if we book with RCI they charge us $219 plus. That being said the never ending maintenance fees are what makes me made. We pay $84 a month to Wyndham and $156 every 3 months to World Mark. This will go on until we die. Imagine how much they will take from us before it is all said and done! It might not help us but whoever reads this can simply outweigh the cost before being taken advantage of. I wish the would be and honest company and put a ceiling on maintenance fees. I think five years tops!

Jeffrey Palmer link

7/6/2016 07:39:10 pm

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craig

7/18/2016 10:05:58 pm

My wife and myself got sucked in on the gold coast of Australia because of the high payments,interest fees and maintenance cost we will never be able to afford another holiday.

Arryn Groom

3/30/2018 08:17:39 am

We love our property in Branson and the people who run it and take care of the vacationers. However, their bully sales people are alarming the way they suck you in with "we're missing some information that you should have signed up for. You could be getting better rewards...Come into the office to finish signing up while you're here." Translates to an hour of hard sales and bullying and anger when I walk away not converting my week to their points system which I would have to buy more to get into. Fast forward one year and I missed paying their association fees because it was sent via email on a busy day and I forgot to look at it again. My entire history with them for 5 years has been of paying ON TIME. Not another word (other than 2 vague letters asking for my phone number to update my account) until a letter dated March 9th, which I received on the 19th, telling me they've tacked on almost $200 in collection fees. WHAT! I called immediately and explained that I truly assumed I had paid the fees when I got the first not a bill statement in December. I remember looking online to find a way to pay via credit card. When I get a bill, I pay it and then file it. When I got the collection letter I searched high and low for the bill or proof I'd paid it. Couldn't find the bill or the record of payment, which led me to search my inbox for a bill. There it was, unopened. Whoops. The collections people offered to halve the fees totaling 30% of my bill (2 months late). Nope, I said. Look at my history of payment. I'm a good customer and the fact that you threw the bill directly into collections without any reminder is terrible. I received another letter a week later saying my bill was now 90 days past due. I paid the maintenance immediately upon getting the first collection letter. Yesterday I got another collections phone call and when I told them it was paid, check their records and that I will not pay the collections fee - they told me it would remain in collections. The second letter said my future reservations would be cancelled. Anyone want to buy 77,000 points from Wyndham?? Wretched company from a sales and collection customer service perspective. Buyer beware!

JUDY PEARSON

3/17/2016 09:22:48 am

We have timeshares with.Shell vacation, which merged with wyndham. Wyndham called us with this SPECIAL of 4 days 3 nights (to a couple different places) for 199.00 plus a 100.00 voucher and a 100.00 American express card. We thought wow what a deal, a free trip. It's been a nightmare since. Plus we had no restrictions/ no blackouts. So call and book reservations to las vegas, well in spite of no restrictions no balckouts. They charged my account an additional 187. For an upgrade which I never asked for. Called and no one would return my call. So figured all deal with it when we got to vegas. Go to sign in and they inform us that we can't attend their presentation because we don't have a major credit card. How funny is it that I don't have to have a major credit card to make a payment or book a room though. So right off the get go I've been charged twice for my room, now I don't get my free 100. Voucher or 100 American express card. My upgrade that they gave me without my permission sucked. Got to room have no microwave no coffee pit nothing. Go down to get coffee for morning and for 2 coffees it cost me to 17.00. Small 75 cent chips cost 7.00. Anyway get home and they have charged me an additional 160. For resort fees and taxes. Called and can't get anywhere with them. They say I'm just out all that money. So my 199.00 trip ended up costing me 600.00 that's not even including my stay their or the travel to get their. I just want my money back and to get out of this nightmare.

Jeffrey Palmer link

7/6/2016 07:43:46 pm

Sorry to hear what you went through would you love to go on vacation anytime anywhere and do not have to pay for maintenance fees ever. You can receive unlimited vacation over and over again worth over $15,000 retail all for $1,295 stay at resorts condos cruises no timeshare presentation ever. Company name Coastal Vacation stay 7 days 6 nights for $299 for the full week anywhere in the USA. We also have International Package for $3500 worth over $20,000 and finally the All-Inclusive package domestic and international included. Visit my website for unlimited vacation for life at www.success20201.com. Click on my name above and see what you can recieve.

Theresa

11/23/2016 10:22:51 pm

If you get an answer how to get out can you please let me know

Mike

3/20/2017 11:11:55 am

It is amazing the amount of time you spend on the phone trying to get a hold of their reps, whether it is Wyndham or RCI who they own. In 2008 when we bought timeshare from Wyndham the sales person set our "pic" at a certain number of points and self rated it at a 3BR (which is debatable whether it is). This was their evaluation not ours and now they are begrudging giving us the amount of points promised originally. Just a lie, period. If you feel like you can reserve your time a year ahead of time you might get what you want. Who knows when they can take a vacation a year ahead of time? Thus, if you are like us, by the time you need a vacation they are all taken. Escalating maintenance fees and extremely high interest loans are a norm. Watch what you are doing? Consider you can't possibly understand everything they put in front of you. the salesmen will make it look like your cost are actually decreasing but look at every figure. Usually there will be a figure in the calculations that extends your contract for long, long period of time or a higher outlay of money. Don't believe anything you have been told. I would bet that 95% of the people that do buy anything totally regret what they did. Watch yourself.

Diane

3/22/2016 04:26:11 am

This is exactly how they treat you. We are owners but plan to buy NO more points. We do travel a lot

Jeffrey Palmer link

7/6/2016 07:48:33 pm

Would you love to go on vacation anytime anywhere and do not have to pay for maintenance fees ever. You will receive unlimited vacation over and over again worth over $15,000 retail all for $1,295 stay at resorts condos cruises no timeshare presentation ever. Company name Coastal Vacation stay 7 days 6 nights for $299 for the full week anywhere in the USA. We also have International Package worth over $20,000 all $3,500 and finally the All-Inclusive package domestic and international included. Visit my website for unlimited vacation for life at www.success20201.com. Click on my name above take you to my site.

Nick and Mel (the smart ones)

8/16/2016 11:46:24 am

I'm just glad we attended "the free 90 minute presentation" for the cheap tickets to dreamworld, waterworld, and skypoint tower. It saved us around $220 as we only paid $60. We knew it was tue whole thing was a scam and didn't even entertain the idea of signing and thankfully, in my view, we are the ones that scammed Wyndham - they paid more than 75% of our ticket cost and saved us heaps! I was surprised at how forceful they were with the sales pitch and how rude and blunt our main salesperson was. I was blown away that they basically ask you to sign upto a $40,000 finance package with $3800 down and a bit over $1000 a year for the rest of your life for holidays you will probably not be able to take as "there is no vacancys currently" it's a total scam. The fact they actually pay you to attend and you have to make your mind up there and then is crazy. In retrospect, I wouldn't go again for cheap tickets. It was really a very bad and uncomfortable experience. They hard sell you and and when that doesn't work, a sales manager has a go and then the last person (out of four) has one last shot at signing you before handing over the cheap tickets. The time it took from start to finish was well over 90 minutes too. Scam scam scam. Say away.

Kinigra Cohill

4/2/2017 09:57:11 am

DO NOT PURCHASE! Also they place you in a room without a signal or wifi to google about them! They send about 4 different people to talk to you. After the heartfelt presentation it goes down hill. I actually had a sweet sales rep. He was honest and straightforward. It was the other 3 that really convinced me HELL NO. The acting was horrible! "Omg look I got her approved for 200k extra points be quiet don't let anyone find out about this" next person "wait they offered you this extra I need to talk to management we can't do that I'm sorry" walks and makes a phone call " well I guess since we offered we have to" TOTAL BULLSHIT. Because I was checking out the resort. I was in and out in 1hr! Take the gift card! Or tickets don't take the vacation deals!!!! My entire family received breakfast which was actually good and I receive $100. So it was worth it and kind of entertaining . The sweet one almost had me lol (not really). It was the fact that they didn't want me to think about it. I had to sign right then! Their marketing tactic is through presentations not through advertisements (think about that)

Jeff

1/14/2018 08:02:00 am

Sounds to me the only people who you scammed was your family. You get 1 trip a year away from your pathetic life and you gave up 3 hours of it to save 200 bucks.... yeah you're really smart.

Bob

3/9/2018 09:17:04 am

Hey Jeff, how much is Wyndham paying you to refute these comments from two years ago?

Gandhi

3/23/2017 11:07:04 pm

In Sydney presentation team ,Rude staff , one arrogant bitch and hopeless marketing team. All and all group of clowns.

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6/2/2017 03:33:15 pm

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Udeni

8/9/2017 05:50:35 pm

My husband and I attended one of these presentations. It is quite a draining experience but my husband was firm and we walked away unscathed!

Kelly

9/14/2017 01:21:01 pm

I signed up to go in Vegas and told them all I had was my debit/credit card and my licence. They assured me it was fine. At the check-in I was told I needed two major credit cards and therefore was not eligible. I requested the $40 deposit back and was not offered any compensation for my time being wasted. Incredibly bad business practice. I will never stay in a Wyndham ever and will advise everyone I know to do the same.

Patricia Clifford

9/4/2017 04:50:27 pm

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MABEL MORRIS

10/13/2017 01:38:43 pm

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Rebecca

12/8/2017 10:36:44 am

Hi ! My name is Rebecca and I work for a consumer advocacy group where we specialize in helping people who have been taken advantage of, like yourself, get out of their timeshares. If you still need assistance in getting out of your timeshares you can contact me on my direct line at (949) 535-2536

Christine

12/27/2017 05:21:21 pm

Hi Rebecca. Do you assist people from Australia to get out of timeshare? We have recently signed up and stupidly didn't realise the cooling off period was only 7 days. Finance has been approved pending provision of payslips. Is it too late to get out?

patrick

5/12/2018 05:06:27 pm

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patrick

5/12/2018 07:48:18 pm

Mike

12/26/2012 07:59:24 am

I agree as well. Ii think back and wish that I uld hve walked ou. But their presentation sounded legit. now I ccant seem ttto book anything that owned by Wyndram. I seem to alwys pay out of pocket in additioon to using points. Itried staying iin Key West and Puerto Rico witth my kiis and nothng was available except for a 1 bedroom with 1 king size bed (for 5 people). I wwant to get rid of this nnow. Its nothig wht they said tis would be. I want to get riid of this ASAP...Can anyone help?

Ryan

2/19/2013 10:54:58 am

Hello Mike,

We are incredibly sorry that this has happened to you. It is unbelievable that these companies make their accommodations unavailable to their own paying clients. We do know of a few organizations that can help you get rid of the timeshare as quickly as possible, and we will contact you shortly on how you should move forward.

Donna

1/8/2014 01:35:17 am

Ryan, if you can provide me with the organizations that can legitimately get a person out of a contract that they were coerced and defrauded to get into in the first place, I would greatly appreciate it.

Doris Skeens

1/24/2014 04:18:53 am

My sister and I bought into the Wyndham nightmare in Myrtle Beach in 2012. We have never been able to use this useless thing and are paying monthly payments. We want to get out of this contract ASAP . We are very limited on funds as we are seniors and both single.Just so afraid of being scammed again. Please help us. Thanks

Email not published

3/15/2014 04:12:24 am

If you could tell me how to get out of a Wyndham contract, I would appreciate it. Their presentation made it sound like a good investment (in fact, that's one of the things they said: It was a good investment), and I was too stupid to check it out before I bought it. I would like to cancel the contract without messing up my credit score. If this is possible, could you tell me what company or companies could do this? Thank you for your time.

Taressa

6/25/2015 06:40:18 am

I would also like this information please.

Brian

7/27/2015 02:30:25 am

Ryan, I too fell victim to Wyndham's claims that the timeshare was an investment that would increase in value, which obviously isn't the case. Aside from the monthly maintenance fees, which continue to increase, the initial investment is lost and will never be recovered. If you know of legitimate sources that can help get out of the timeshare without large lawyer fees or a hit to credit scores, it would be greatly appreciated.

matt

7/27/2015 11:28:06 am

Brian, where abouts are you? We are in Sydney. We are looking at trying to get a group of people together and attack with force!

amy

8/5/2015 05:32:01 pm

Hey, I bought a timeshare at wilderness of the smokies, I told them that I had lost my job and they told me it did not matter because I had platinum credit... My credit is ruined because of them, I have never been able to use a single point, I have spent nearly $10,000 and still owe as much again and interest is over %20 please help

Kristen Pearson

1/31/2016 06:49:56 pm

Please , I would also like info on getting out of my WYNDAM . We were complete scammed !

Kristen Pearson

1/31/2016 06:53:29 pm

Why are we not all Banding together and slapping a lawsuit on these scam artist !! I turned into BBB and I hope you all have also ! I want to sue this fraudulent company !

Chris Wilcox

3/3/2016 06:29:18 pm

I would love to know how to get out of my timeshare. The only Wyndham program to buy(take) back is to take our points and forgive any future maintenance fees, and it has to be paid in full. In essence steal what we paid back for absolutely nothing in return. I would take 50 cents on the dollar, but give it to them just burns me. They told us it would increase in value, that they could rent the points out, and so many other lies. I agree we need someone to get a class action law suit going. There are thousand just like us out there.

Amy

3/29/2016 12:24:21 pm

I would sincerely appreciate any information you could provide in helping get this SCAM off of us.

Rowena Pineda

9/29/2016 10:29:42 pm

I have a Wyndham time share that has burdened for more than 8 years. I want out so badly. I've stopped paying maintenance fees etc and now they are threatening to sue.
Please advice me on what I can do.
Thank you.
Rowena

Theresa

11/23/2016 08:08:44 pm

hi can you help us to get some of our money back or do you know someone please we have been had

Theresa

11/23/2016 10:26:24 pm

Can you let me know as well please my email is athena966@ hotmail.com any help would be good thankyou

gerry harris

5/25/2017 02:24:28 pm

please contact me how to get out of the Wyndham contact

thanks

Gerry Harris
Peterborough Ontario

Nancy

8/26/2013 04:57:24 am

I would like to know if there are companies out there that can truly help a consumer get rid of timeshares. I have experienced several companies want money upfront. I was told this is a scam when any company want money upfront.

Robbie Willis

1/30/2016 06:41:34 am

My wife and I purchased in N. Myrtle Beach 2 years ago. We spent almost $35,000 and could never get in!! Even at the property we purchased at. The sales manager (Mr. Burris(?)) even guaranteed everything personally and now we can't find him anywhere! A friend of mine used a consumer relief company in Florida called timeshare discharge and they got him out, we called and they quoted us $2100 for legal fees and a money back guarantee. We signed up and it took them 6 months but we just got our contract canceled! Bye Bye Wyndham!!

Mrs Ostane

8/13/2015 08:58:35 am

If you are still looking to get out of your contract, I can help. Call my office directly @ 615-229-0119

Pamela Medlock

8/15/2015 06:21:12 am

Also have a Wyndham account, rooms unavailable, too expensive. Want to name of your company that can help so I can do my own research since some scams have been identified to help rid us of our contracts.

Wartisha Reed

10/19/2015 05:22:16 pm

I would to get out of my timeshare.

Tysha

11/9/2015 08:14:41 pm

I would like your help in getting out of my timeshare

Chris

12/28/2015 01:37:23 pm

I agree, I would like to know what you company is called. I'm very skeptical at this point because I have already hired the largest re-seller to sell our timeshare, and was told with our 300,000 points it would be an easy sell because buyer want the larger blocks. We have been told many times that it is an investment. We know own at Glacier Canyon and the fees keep increasing uncontrollably. They told us we could get in the trust as all new owner are put into and the fees would stop going up, but it doesn't reduce them and you have to buy another 100,000 points. How can they require you to purchase more points to be in the same category as a new owner.

Alexa Roser

2/1/2016 05:09:09 pm

Please help me. We have filed a complaint with BBB and Wyndham came back and said nope we didn't do anything wrong so no we won't end your contract when we spoke with a lawyer and they said we had many accounts of fraud but they wanted 5,000 and we can't accounts afford that. If you can help. I would greatly appreciate it.

Zeke

3/15/2016 12:03:40 pm

How can you help get someone out a Wyndham Contract. I recently purchased an upgrade to an existing contract and was given false information to get me to agree. I stupidly agreed and now can get them to return my calls to confront them about there misrepresentation. Can you advise?

Amy

3/29/2016 12:26:04 pm

Could you please provide information about your company before calling?

Tammie

5/31/2016 05:57:39 am

Hi , my daugther and her fiance, have just came home from fiji and have been conned into a timeshare bullshit , she is trying to pay for ivf to have a baby , as we nearly lost her last October because of a stuff up with a Dr and now has to have ivf , they are paying of a house both work there ass off and they thought it was a good deal we had a funny feeling about the whole thing and have just been checking the page out . This disgusting to do this to a young couple that just got engaged there on the monday night, and then stoked them like a shark , they were court up in the whole holiday mode , these ppl need shooting , what can we do , they just cant not afford to do this plus live .if I could get to that guy that conned them id chock the barstad, what can we do can you please help us , Thanks Tammie (a very pissed of mother )

Matt

5/31/2016 08:38:21 pm

Hi Tammie

sorry this happened to your family.
what state are you in?
We got out of our contract and would like to help you aswell. Please email me at mhesbd@gmail.com

Gie

12/27/2012 10:04:34 am

My husband and I traveled to Las Vegas. We stayed at the Flamingo Hotel (happend on 22 December 2012). On our very first day, we never even step in to our room. We were approached at the lobby of the hotel with one of your representative. He asked for a $40 dollar deposit and promised a lunch for us. My husband told me that is fine, they will be selling us a vacation and it’s legitimate. They send us to another place, and after that a lady approached us to fill up some form…. for about a hour, no body talk to us… some people are arriving and keep arriving but they received good treatment by calling them one by one….

Well, I do not understand…. It’s an insult to us! I am thinking that you didn’t treat us good because you’re thinking that we do not have money to buy one of your vacations…

You know what, after what we experience… we will never buy any of your vacation and one thing we will not recommend you to any of our friends.

SUSAN T

4/13/2013 02:02:19 am

I know how you feel. My husband and I went to Las Vegas last nov 2012 and we were basically attacked by these Whyndham crooks. Now after 7 hrs of listening to this crap we were so tired I wanted to go back to our hotel. We were only there for a vacation not to but a timeshare of a property that we suppose to own but what property we dont own anything and when we wanted to cancel this sales rep name Kelly was rather rude and told us you should of cancelled within the 5 days if you already knew that. But here's the thing we didnt know we have 5 days to cancel. So we are going to a company name timeshare-answers. we arent done yet but go to their website and check it out, we are going into the 5 month now and now we are waiting for a response from Whyndham. Good luck to you and me!!!!

Dorie

1/27/2014 02:27:45 pm

Timeshare Answers has complaints against them at the Better Business Bureau. Don't go that route.

shani

9/8/2015 03:47:48 pm

Dear Gie,
I think you were lucky not to be called otherwise you would be sleepless like my husband and me!
We spent almost 5 to 6 hours talking and finally bought the time share which is not what we thought would be! We wasted so much time and the pressure that you have to make the decision right there...felt so stupid that we did buy into it!!
We are looking to get out of it, please anyone help us!!

shani

anthony

5/4/2016 08:00:14 pm

the only way I know of is is to CANCEL within the cooling off period.. and ask them to confirm the cancellation in writing...

Julie

2/26/2017 09:56:45 pm

Hi Shani,

My husband and I are in the same boat as we foolishly paid $30,000 which we added to our mortgage back in 2015 while holidaying in Hawaii. By the time we arrived back in Australia the cooling off period lapsed.
The only holiday we've taken with Wyndham was staying at World mark appartments October 2016 in Cairns, the apartment was 10 minutes out of town.
Anyway I'm writing this to say we have contacted Wyndham to see about getting OUT, they have sent us papers to sign to end the contract and any further maintenance fees but get this we now walk away from the $30,000 we paid 2 years ago which will not be happening.
Have you or anyone else had any other luck please let me know
Cheers Julie

Jenee

12/28/2012 01:58:29 am

I just got off the phone with the "HIgh Balance Team" Collection Department at Wyndham since I sent them a Cease & Desist letter stating why I would no longer be paying them and wanted my contract voided. When I re-explained that their sales people deceived me with false promises about their product and listed them, he said, "Well, sales people in any industry are in to sell a product and may use any means necessary to make the sale". They actually are giving their sales people a green light until the very end to lie and intimidate their customers. This is a horrible company. I told him the product should speak for itself and no sales person should need to lie or bully people.
To other owners who find themselves in this situation - You do not need to keep paying this bill for life. Research Deceptive Trade laws and Consumer rights.

Paula

1/11/2013 12:10:18 pm

I too own a Wyndham timeshare and I simply despise them and have been conned for yrs. I decided that I am no longer going to pay for this even if it hurts my credit because it has been draining my ban k account for yrs. Can you please give me a bit of advice on what you did? thank you

Sylvia

2/12/2013 01:04:49 am

I too would like to know more about reporting a high pressure, demeaning sales process that was full of lies. We are just finding out how bogus our purchase was, and would like this company to be legally FORCED to stop ripping people off!!!

Ryan

2/19/2013 11:14:58 am

Gie, Jenee, and Paula:

Here at Timeshare Consumer Bureau, we feel the exact same anger towards these deceitful companies as you do. This is what we love to see! Passionate and justified backlash against these companies that prey on honest consumers every single day. They engage in deceitfull business practices and have wielded all of the power for far too long.

The first thing I suggest is leaving timeshare reviews online. Every passionate review is another place where potential victims can be warned against being taken advantage of. At the same time, you hurt their business by speaking the truth. We have an official resort review section where you can detail your experience.

We also recommend filing an official complaint with us. Based on the specifics of your situation, we can offer solutions or refer you to someone who can help you. You can find our complaint form link in the upper right hand corner of your screen.

Stay passionate, and get involved! Joining this fight against the power of massive timeshare companies is an important one, and we can use all the help we can get.

We thank you for your awesome replies.

Jenee

6/17/2013 03:26:39 am

Hi Paula - Stop paying. I was given this advice and it took me a year to take it. I wish I had done it sooner. #1 Stop paying and send Wyndham a letter explaining the points on which you were deceived. #2 Send letters to the 3 Credit Bureaus explaining what is going on with Wyndham #3 get ready for them to call you and pretend to care and offer payment plans to you - explain to them that their sales people mis represented their product - they will get snippy #4 eventually they will offer a deed in liu AND YOU ARE DONE WITH THEM!!! no credit affected

Joe McDonald link

2/21/2014 08:40:47 pm

Hi, I'm interested to know if you stopped your payments to Wyndham and what happen? I'm a timeshare owner too please write to me on my email

Matt

7/27/2015 11:39:09 am

Hi Paula, so when you stopped paying and wrote your letters etc what then happened? did they come after you? did it effect your credit rating? Are you in USA or Australia? thanks

Rita Storie

6/6/2013 08:41:32 am

Exactly what happened to us, LYING SALESLADY at the Williamsburg office. I wrote down what she said as soon as we left the meeting and in brief, she stated that ANYTIME I had a question, that I could call her.... I am your agent... and I quote... Now she will NOT talk to me at all. Promised to call.. never called. I have called six times and no luck talking with her!! I will never recommend this to anyone... What crooks!

anthony

5/4/2016 08:06:24 pm

eventually it will all fall back on their own deceitful and evil ways. how dare they deceive and use trickery and lies to drain people of their hard earned money. we all need to learn from this .. that anything like this disgusting and deliberate scam we need to AVOID.. anyone or any company that phones and offers "good things" at a so called small price.. do not even listen to them.. as the Word in the Bible says.. "RUN FROM EVIL" do not even stop to talk to them.. hang up instantly!!!

Randy

7/17/2015 07:46:18 am

So how do I go about cancelling my timeshare with them. It cant be as easy as that?

Sharon Morrison

5/28/2017 08:04:15 am

Wyndham promise to break the contract and to give our money back and it is at the last level now and I really really need help could you please please help us our telephone number it is 613-275-2941.

Todd

1/2/2013 12:30:33 pm

I must consider myself one of the lucky ones. My wife and I agreed to the presentation for discounts at the Wilderness Resort in the Smokies for a short 3 day trip. The Sales Rep (to his credit) did not seem to overly interested in the missed sale when we explain that we could not afford it at this time. He then informed that they had an exit questionnaire that they needed us to go though. Another Rep (the one supposed to doing a questionnaire, though she NEVER asked us a question) presented the pitch of a TRIAL version. For $1440 ($199 down, $96 per month for 15 months), they would let us have 157,000 points to use in the next 20 months. When she returned with all the paperwork to sign, I begin reading the contract BEFORE I signed anything (I always do). The fine print said I had to be paid up at least $900 (at least 7-8 months into the payments, unless I wanted to pay more up front to use it sooner) before I could even begin to use the points, and it was limited to only 1/3 third of the resorts that they listed for the "full version". I told her that this was NOT what she had told me, and proceeded to leave the sales office. I was directed to a desk by an exit door. When I asked the girl at the desk for my voucher, she asked where my sales rep was, as he was suppose to walk me to her desk. I told her that's what I thought they would do, but they had only directed me to her. She gave me my voucher and let me out the door. Glad I happen to read the fine print before I signed, as it sounds as if it might have saved me a lot of money long term.

Jesse

10/22/2013 02:39:20 pm

Todd, you were a smar man. I did read about the nine months but I was ok with it because I was planning to go to Maui around that time. They told me Maui was available but they do not have Wyndham in Maui. They I figured maybe I use my points for my European vacation which they told me I could use. I found out I can only use my trial membership for domestic travel. Staying positive I decided to use my points in Oceanside near San Diego, a beautiful location. No luck getting in during the summer. So I booked for Nov 2013, but they took pretty much all my points for 3 nights. So basically it cost me $1300 for 3 nights. So now I pursuing a way to get my money back or at least additional points.

Timothy Cross

1/3/2013 08:52:05 am

Accurate, accurate, 100% accurate! This PERFECTLY describes what happened to my parents. Wyndham preys on couples on vacations for such happy events as anniversaries, being well-aware that people on such emotional "highs" are more willing to agree to less-than-favorable deals than they would be in their normal, everyday lives.

Not to mention that, but they lied to my parents on many occasions in person and over the phone, promising things like "the timeshares will pay for themselves" and guaranteeing they would be able to help my parents in many ways. They helped in: ZERO WAYS. Scam!!!

Dwain

1/20/2013 11:04:49 am

My father passed away in September, 2012. He and my mom own 4 contracts with Wyndham and recently upgraded to Wyndham Plus VIP Gold members with 605,000 points.

I've helped my mom learn what I can about the program from papers we found in dad's office and my family stayed as a guest this weekend in North Myrtle Beach. When I checked in at the Wyndham Ocean Boulevard, the "parking pass - hospitality" lady Gina took 15 minute just to get my parking pass while trying to play nice to my 9 year old daughter and insisting that I fill out the "demographic" information (I refused). The next day she called ("courtesy" call) the room and I explained that I had no interest in being sold anything but that I would be interested in gathering information to help my mom since dad had passed away. I explained that dad made all the reservations and understood the timeshare but mom needed me to help her. Long story short, she offered to help me find out about the contracts but ended up being just another sales meeting where she noted on my paperwork " free shot, handle with care". She and the sales guy Troy and his "supervisor" just treated me as a prospect with a problem that they could help me fix by adding me (with my mom's permission) as the primary owner. I realized immediately that they were not interested in helping me or mom. I explained that I only stayed here because the rooms are nice and mom needed to use her 605,000 points but that I had no interest in being on any deed or an owner because the high pressure deceitful sales and "parking pass" people negatively outweighed any benefits that ownership would bring, from my experience and perspective.

Mom and dad were already VIP plus 505,000 point members when they were deceived and pressured into buying a $17,700 upgrade to Wyndham Plus with 100k additional points. Melissa Monday is the Smokey Mountain sales rep that would not respond to my dad's calls when he realized how much she had deceived and lied to him in January, 2012. Now my mom is stuck with a $228 per month payment for the next 10 years to pay for the $13k that Wyndham financed at 16.9% and the $3k left on the Bill Me Later financing that was not mentioned to them. It was represented to them as a bonus 100k points that would be offset by a great RCI credit card that would pay the maintenance fees, but it was never mentioned to them that it would cost anything or that they didn't qualify for the card.

I'm pretty much disgusted that the Wyndham Ocean Boulevard sales and hospitality staff in North Myrtle Beach don't have the common decency to help a widow understand her ownership without using their sales tactics on me and trying to add me to the deeds. They just told me to call the 800 number. They also pointed out to me that I would probably end up taking ownership when my mom died because most states require you to take ownership if a deed is willed to you. Who knows if this is true but it is insensitive and sick sales tactic and motivates me to want to help mom to will the Wyndham deeds to some non existent entity when she dies to get away from these insensitive, disgusting practices.

I plan to follow through and make calls to Wyndham with my mom to see if there is a human that really cares in the Wyndham Company. I'm not optimistic, but I will try. If anyone knows a decent Wyndham person or department that might explain to my mom her ownership and options without creating fake issues or trying to sell her on more upgrades, please let me know.

Ryan

2/19/2013 11:02:35 am

Hello Dwaine,

Wow, thank you so much for taking the time to tell us what has happened to you. That is simply appalling behavior, and no business should take part in such heartless actions.

We do know of a few organizations that can analyze the timeshare contracts and give your family a better understanding of what she can do with them. We will contact you will a reference soon. In the meantime, your story really shows how heartless these companies can be. If we may ask, can we use this comment as one of the reviews for Wyndham? You, in detail, described exactly why people should not engage in business with this company.

Please feel free to write us anytime if you require any further help. We want to do everything in our power to help you and your family.

1/28/2014 01:34:29 am

Can I have the contact information of the organization. I have trouble in cancelling the time sharing contract.

Diane

3/22/2016 04:48:39 am

Have you ever heard of or run across Angela Rachael with 5 Star Vacation Rentals? We ran into a woman in Daytona Beach who gave us her phone number and said she rented out Wyndham points for people.

We called her and talked to her on the phone. She sounded very knowledgable and upfront. We gave her a certain amount of points and she has rented them, but so far she has sent us no checks, always having an excuse for why we haven't received one.

The contract we signed with her said we had to give her 21 days notice if we cancelled the contract, but she has sent us no money and it looks like she has booked reservations. I suppose we could give her the 21 days notice, but I think we should just cancel since she is not holding up her end of the deal.

I read in one place that people have shown up to check in to their reservations, that they have paid her for, only to discover they have no reservation.

Akoshi

10/26/2016 10:39:35 pm

What will happen to me, my dad gave me his wyndham timeshare and it's already fully paid. It was just transferred to me and my husband's name yesterday at the Wyndham office. They told me that I have to pay $59.95 monthly for the maintenance fee. I really don't know how this timeshare works? Is it really free or do we need to pay something when ever we have to use the property as they say. Please advice. I really don't understand this. I haven't talk to them about this coz they told me they will mail me all the benefits of having a wyndham timeshare. I don't want to be charge for anything else aside from the monthly maintainace fee, coz it's all fully paid when my dad gave this to me. Please advice. Thanks.

Tran F

11/8/2017 04:15:30 pm

Hi Ryan,
I am in exactly situation as many others, I felt so mislead by Wyndham, so stupid, misrepresented , forceful...can you show me how to get out of my contract, fight them back to get my money back please

6/25/2013 12:26:15 pm

Hi Dwain

I am actually a Sales Rep for Wyndham in North Myrtle Beach. Many of my family members own, and love the product, which is what led me to become a part of it.
I can tell you that "Free Shot" means that the Rep won't be charged for the tour since every tour taken effects the Reps average... in turn effecting the Reps job. I didn't want you thinking it was something negative. Your mom does have a good program and can do a lot with it. If you feel more comfortable not speaking to a salesperson, most of the info you need is in your blue Wyndham book. It should help you navigate through the program. The website has a lot of info as well.

I really am surprised to find so many negative comments about bad experiences. I have a great time with my tours whether they buy or not, and I keep in good contact with my owners. Also, many of the sales reps are owners themselves so they really do BELIEVE in the product they sell.

Not everyone is out to get you :)

Rita Storie

6/25/2013 04:08:35 pm

J
If you are for real, then why not start some type of "revolution " within Wyhdham.. or is that not acceptable. If you do what you say, (keep in contact with my owners), you must understand you are a "different type of salesperson" than all the folks posting. If you like your work and want it to continue, I suggest you work to improve the entire company... Otherwise, you may be looking for another job based on the angry comments I see on this site..

Rita Storie

6/25/2013 04:08:45 pm

Rita Storie

6/25/2013 04:08:52 pm

amy zemek

7/31/2013 03:17:50 pm

Just bought a timeshare under one of these high pressure sales meetings and after reading all these negative reviews, I am having buyers remorse. Is there a rescind period for these contracts...this is your chance for an honest answer. I look forward to hearing from you.

Brad

7/31/2013 10:36:59 pm

Amy - 5 to 10 days, depending on the state you signed up in. Check your paper work. One of the big contract docs has the form you need to complete and return in the back of it.

After that period has passed....your stuck with it!

Joel Butler link

8/30/2013 04:01:56 pm

Dear J,
I had a Fairfield/ Cendant/ Wyndham timeshare for the last 16 years. I have met hundreds of good people that work at the resorts .
But I can honestly say that the people that work for Wyndham's sales
force are the lowest form of human beings I have ever met in my 57 years. They give used car salesmen a good name. If I were you I'd quit Wyndham and get a real job. I'm glad I'm rid of them!

cathy

10/16/2013 01:04:46 pm

I recently purchased at Myrtle Beach. Was lied to on several points. Trying to get out of contract. Do not buy Wyndham Vacation Ownership. If you really want timeshare chevk out ebay

10/29/2013 12:27:46 pm

I purchased at Myrtle Beach and was scammed!!
Maybe you were my salesman!! Keep up your lies.

Doris

1/24/2014 04:40:27 am

We bought into this nightmare in 2012 and as of yet been able to use it due to being told all the time nothing available. We started a search back in August of 2013 for Fall 2014. Still the same old bull. Nothing has been true since 2012 in North Myrtle Beach. The deed was suppose to be at Oceans Boulevard which is what we were told. After looking over contracts when we returned back to Ky. It is at Sea Watch Plantation further south than where we wanted. Now that was a flat right out lie. So yes they do take advantage of people especially senior ladies. Not good. I want out.

sam

11/8/2015 06:11:25 pm

Wyndham sales rep and managementso smart that you go there waist your pprecious time listening to there bullshit.They promised to give a 100 dollars gift card and I can't believe that it is such a dodgy company they give us a gift card with zero value in it.Thsnk god I didn't choose to get there plan when forced

Diane

3/22/2016 04:54:32 am

Are you familiar with 5 Star Vacation Rentals? This is run by Angela Rachael who claims she used to work for Wyndham, and she probably has because she is very knowledgable of their system. She now runs her own business renting out owners points for them. However, I am not sure any of those owners receive any money from her.

mike link

7/13/2016 03:42:03 am

If you are so proud why don't you post your name?

8/31/2016 01:09:17 am

Thank you so much for posting something positive. I'm reading all of these comments in complete disbelief. I have nothing but very positive things to say about wyndham. I too took advantage of the 8/7 vacation cert for attending a "timeshare sales presentation". We were treated with such respect and have a lovely time with our rep. At the end of 90 minutes we were given our "gift" and sent on to enjoy the rest of our vacation. Yes there was a little bit of pressure but nothing that I didn't expect. For us the timing just wasn't right financially. We were able to use our vacation cert and it didn't cost us a penny. We spent a lovely weeks vacation with our 3 kids thanks to wyndham. I see why they sell and are so successful....I mean who wouldn't want to do that more often. I also have family who own and they love their ownership! From what they tell me the key is to stay up to date on what benefits are newly added and available with their current ownership. Going to the "owner updates" is how they do this. Yes there is a small sales pitch at the end but the benefits of what they learn out way any sales pitches. This is actually how we enjoyed our vacation from wyndham. So maybe these upset owners need to learn how to use what they own. It seems it can be a little complicated since there is so much to it. Invest some real time into what they spent their hard earned money on maybe these owners wouldn't be so upset.

cele

1/4/2017 02:44:32 pm

bullshit!

Steve Hayes

8/1/2017 01:41:59 pm

You do not know the company you work for

Steve Hayes

8/1/2017 01:38:37 pm

My wife and I went to the Smokies Wyndham to try to get some assistance with booking vacations after not being able to vacation for 6 years due to her mother's health. All they care about is sales. They tried to sell us another $23,000 to get another 105,000 points with a chance for better bookings at a list of 75 resorts. Melissa Monday pretended to be our great friend until she saw we were not buying. She then disappeared. These people lie, cheat and do anything to sell. I will never listen to their sales crap for one minute

Joe Lewis

2/1/2013 09:11:02 am

I would consider myself lucky also. I attended a presentation and after a shady sales presentation I did not trust what I was being sold. I was offered the place for 40k (184,000 points) and they later came down to 25k. I logged into my trusty smart phone and found the same thing on Ebay for $600 (this included transfer costs) and bought that instead. Everytime I use it there's a sales presentation to try and sell me an upgrade package so I can get all the "Wyndham benefits." It's simply not worth it. I would just stress people to educate themselves and don't believe the "if you don't buy at this rock bottom sales price it will never be available again" sales line. Their sales reps are scum and the company has very little moral standards. Just check out every states BBB where they are located. The have an F, and that F doesn't stand for "Fantastic." You can also check out ripoffreport.com

Jodi Gray

3/17/2013 08:26:25 am

PLEASE HELP!!! My husband and our family were in Hawaii in February of this year. We decided to go to one of their presentations and we defintely got scammed. What we were told we were buying, what rooms we would get, the length of the time we could stay, ect was nothing but a total lie. The worst part is he lied right to our childrens' faces (ages 9, 5 and 2). We did not read the whole contract. We trusted the guy - he told us he was a liscensed real estate agent with the State of Hawaii so we never thought that this was a scam or that he would be outright lying. The amount of points he sold us will get us nothing. He told us we would get two weeks a year but the points would only get us a trip once every three years for one week. We were never showed any books as to how the points were used or how the points were determined. When I contact Whyndam's 1-800 number I was basically told we were screwed because we signed the contract but to email the agent who sold us the time share and continue to do so for several months. he told us he would probably never respond. If we did not hear back from him in "several" months we could then bring up the issue again. Thing is they made us put a huge deposit down on our credit card and we cannot challange that charge because mastercard told us we signed a contract. We are to have a high payment come out every month as well as a payment for maintenance. We do not know what to do or where to turn to. We are from canada and if anyone has an advice or where to turn to please let me know. Any help or advice would be greatly appreciated.

Jenee

6/17/2013 03:30:17 am

HI Jodi - My best advice is to stop paying and write to Wyndham to let them know why you are not paying. If you wand to protect your credit send the 3 credit bureaus letters about your dispute. Eventually Wyndham will prefer to give you a deed in lieu than have you foreclose. I've gone thru it myself. It's painstaking but you can get out of it - but they will not take you seriously until you stop paying. Don't worry - consumers have rights too!!

Zack

8/15/2013 03:29:09 pm

After writing these letters, don't they end up suing you? And garnish wages?

Alexa Roser

2/1/2016 05:17:01 pm

Please help me. We submitted a complaint with BBB and the Wyndham.guy came back and basically said it didn't matter what they did I didn't have a recording or prof of what was said so it doesn't matter what they did to us. Let me know what process you took. We are trying to buy a house so I am worried it will affect our credit and we won't be able to buy a house in a few months bit I don't want to give these people another dime of my money. I am disgusted with what they have gotten away with.

Kim

8/16/2013 12:55:01 am

Call Wyndham Corporate office and they will assign a corporate liaison to work with you. My situation was different. We were already owners and loved it. Never a problem booking what we wanted. We went to The Great Smokies Lodge and were talked into going into "the Trust". Bottom line a few more points but a much higher payment. They lied about how I could split the payments in half and pay half early and half on time and that would lower my payments and also the length of time I had to pay. Well, when it came down to it that was not the case. I contacted this site and also called the corporate Wyndham office. I was assigned a liaison and now I am out of the contract and my old contract has been reinstated. Also, I was told from people on this site you could stop paying and give it back in lieu of the deed. Then write letters to your credit bureaus regarding the dispute. Good luck!

Marine

10/22/2013 03:07:33 pm

I am old school and my credit score is very important to me.
In now days do not worry too much about your credit. Stop the payments even if you have to cancel the credit card. The credit score will go back up sooner than you think, and for major purchases such as houses, cars, boats, it does not hurt you much, except for small purchases or credit card applications. I did it, and since then, I bought three cars, a new house, but yes, they turned me down when I tried to purchase a TV. But guess, what, I am free from those thieves. Keep your notes on anything they said.

Lenir Richardson

5/7/2017 02:41:12 pm

Marine,

How are you? I read your article and I am curious to know, are you saying that if you stop paying time share it won't damage your credit to purchase a house or so one? Please respond. Lenir.

Des

11/7/2013 11:05:42 am

My advice is to cancel your credit card immediately. Then ask your bank for a new card with new number and expiry date. This way they will not be able to obtain more$ from you. While you might have lost what you ave paid you are stopping further loses the worst that can then happen is that they can sue you for the balance,,,you then indicate deception and unconscable conduct and alert local media

Stacey

3/18/2013 07:22:52 am

I thought my experience was unique but it's terrifying to know they are getting away with this. Call action law suit anyone? I even called to complain to the headquarters and was mocked and hung up on! I look forward to dissuading everyone I know from ever staying in one of their establishments.

We were there four hours. Promised a hot breakfast and given individually packaged Sarah Lee bread items. I'm gluten free and couldn't have anything to eat the entire time because they wouldn't let me leave. They involved nearly everyone on site to give me additional pitches and when they finally said we could go we just had to meet with one more person to sign our papers and get our 'gift' ($150) that involved another 30 minute pitch. I was finally able to escape by giving up all hopes of getting any money for this experience and literally sneaking out with the excuse that I had to get my husband (who had walked out a long time earlier out of disgust and frustration because he was also required to sign the papers). I never went back. Oh and did I mention I had a 3 and 5 year old with me the entire time! Where ethics fails there should be laws to protect people from business practices like these.

Tara

2/1/2014 01:54:15 am

Same thing. We were in Orlando, and offered breakfast and $100. I had my 7 year old with me. No breakfast, but packaged crap ( my kid was starving ) and we were In th middle of nowhere. The rep actually felt a little bad and went to find my kid some Cheerios and milk, but not until after the dreadful presention. The rest is like everyone said, high pressure sales and when you say you have to go they literally insult you and tell you you are not getting your gift. I had to go Aggro New Yorker on them and threaten to write an OpEd In NY Times... Etc. but they don't care. There is absolutely no monitoring of them, everyone is out for himself, and they will go to no ends to make a sale. Beware- vacationers, no NOT waste a minute of your precious vacation going to ANY timeshare presentation. You will feel abused and regret it.

J. Tyler

3/21/2013 07:56:59 am

I recently entered a contest to win a car and several days later I received a call from a Wyndam representative to inform me that I was in the final drawing and had qualified for a free one week stay at any Marriott Hotel. However, I needed to attend a 2-hr. timeshare presenation and pay $100 for the sales tax for the one week stay. As much as I would enjoy spending 7 days at a Marriott it just doesn't ring true to me. What's that saying, "if it sounds too good to be true, it's not." So after reading the stories on this website I have decided that I won't go for fear that I will end up being there all day. And still not have a certificate for the one week stay.

Thanks to everyone who shared your story.

Greg

4/4/2013 08:00:56 am

I recently attended a job fair where Wyndham had a booth looking for employees. i was initially intrigued, as I have been unemployed for a few months. The people operating the booth were very nice and after receiving some initial information, they scheduled me for an interview. So, today, after giving more thought, I decided to find out what was going on, and started doing a bit of research. I came across this, and many other places on the web describing the business practices of Wyndham. Needless to say, I am very shocked and appalled, and I will no longer be attending their interview. No amount of money could ever coerce me into working according to those business practices

Nick

4/13/2013 10:06:25 am

Sounds like we should start screwing these companies and sales meetings. Pay the $40, find out where the presentations are taking place and wait outside to pass out leaflets on these bastards! Hit them where it hurts...their wallets!!!!! If I was about to walk into one of these and someone handed me something will all of this information on it, there's no way I would ever keep going inside. I recently put down my $40 for tickets to the Zoo/Aquarium, a tour/cruise on the lake, and $300 in dining. Needless to say thanks to you guys I'm more likely to just show up and pass out fliers. lol

Rita Storie

6/6/2013 08:52:43 am

I like this idea! Where do I sign up?
I will file a complain with the BBB. My main issue is lack of integrity!! I have been in real estate sales for 16 years and always carefully not to promise anything I cannot deliver... Guess I am from the old school and glad of it!! How do these Wyndham sales people sleep at night? I am ready to "Stalk" the one I had...

cathy

10/16/2013 01:11:45 pm

This is what I plan to do. Also, might make the salesman the bene on my contract so HIS family pays the fees for the rest of their lives.lol

Jesse

10/22/2013 03:00:55 pm

I like your idea Nick. I am stuck with my trial membership and I am staying in Oceanside Ca. in Nov and I am pretty good talking to people, and believe me, I am going to work on hurting their marketing and letting people know about their scam. After my trial membership I am done with Wyndham, resort and hotel.

Lahoma

7/11/2016 11:31:34 am

Our experience with Wyndham has been horrible. They have basically bankrupt us. They lied and showed us false paperwork showing we were on 15 year contract. My husband was upset. They convinced us that they could save us all that and get us more points a lower interest rate and down to 10 years. We got home and pulled out our paperwork for the previous contract and found out we had always been on a 10 year contract. Our time limit was out to be able to cancel. While in Vegas they tried pulling the same stunt again. My husband told the guy he knew better and wasn't falling for it. The salesperson became very ugly to us. I could go on and on. In Florida a salesperson showed us something "brand new". We could now exchange our points for flights, cars, gift cards, and even gift cards for money like a Visa. Showed us how the points were equal and how we could use them to even pay our loan payment. We told him we wanted that chart. He said it would be in our packet. Like dummies we signed on the dotted line. We had over 800,000 points that we couldn't use but could get money back on to help pay our monthly payment. We were excited. When he walked us to the door we ask again about the chart. He assured us he had personally put it in our bag. Guess what? No chart! We kept calling him and finally got s text saying he had been out of town to take care of his sick mother. Gave us a web address for the chart. Turned out if we converted every point we had it wouldn't even be enough to pay one payment. Such liars. We hired a company to help us which cost us $4000 and nothing. We have been in contact with Wyndham contacting the CEO which of course was given to someone else and nothing. Then contacted the consumer bureau of affairs in Florida and they offered us basically nothing. Just out of the last contract paying back our down psyment which of course we had had to borrow to do and a couple of payments back and at least our one property that was totally paid off. Said they weren't aware of any other complaints by me or anyone else about their company. Oh how they need to see all I've seen online. We will continue to pursue this on our own as we have no savings or anything left.
People beware, don't trust them, don't trust paper work they show you, and take pictures of everything they show you, because if you buy you will soon learn you bought a lie.

Sara link

6/15/2017 09:24:24 am

I may be able to help. I hate to admit I worked for Wyndham for a number of years. Now I go after them and get consumers out of their contracts. You can contact me at 704-800-6742

Harriet Mendler link

5/1/2013 03:30:20 am

Wyndham resorts are absolutely beautiful and modern; however, the company does not have the best reputation regarding timeshares, which is not surprising being that they have an F rating on the BBB. Most complaints are about the deceitful business practices and insulting behavior on the part of Wyndham timeshare salespeople. According to the BBB, they have a total of 1475 complaints:

1040 about the sales practices
128 about collection issues
3 about delivery issues
304 about problems with the product/service
http://www.timesharescam.com/

search public records link

5/2/2013 09:06:43 pm

This blog is really very interesting and easy to understand the information provided in it. It is very nice to view this blog and it's nice to see the best information cited here.Thank you.

Jessica

5/14/2013 02:39:39 am

I attended a seminar and walked out with two $50 visa gift cards and a $50 dinner card u register online. As well as two seperate 7 day day stays to any of their hotels like days in and ramada. Has anyone done this before? I'm scared because it asks for a $100 deposit that goes towards the tax... I just don't want to get screwed the site were supposed to register on is a 3rd party with no information. After reading this blog i'm terrified of losing $200

. Tyler

5/14/2013 08:06:12 am

Jessica,

I also attended a seminar and was given gift and dinner cards which were great but the thing that I wanted the most was the 7 day stay at the hotels but that never happened. I sent in a deposit and then spent a number of months trying to schedule a stay but there was always some reason why my dates weren't available. I finally gave up and sent a registered letter (which I cc'd to the Better Business Bureau) in which I requested that my deposit be returned and it was returned. One of my friends had a similar experience and was never able to book a stay. I think the company hopes that people will get so weary of it all that they will fail to request a refund for the money. And if I recall correctly, there is a window of time during which you have to request that the deposit be refunded. Otherwise, it's their's for the keeping.

Truth

6/7/2013 10:41:44 pm

Wyndham is so shady and this company are a bunch of deceiving jerks. We paid off all of our timeshares, but if you are late on any their fees they charge you more or freeze your account so you can't travel. They never said anything about all their fees, promised we could use their rental service, they keep 40% of that fee. They lie all day long, I hate Wyndham I really do.

Rita Storie

6/8/2013 01:08:17 am

Well, if you are already in what can be done? I am willing to do whatever it takes for changes to be made. The LYING SALESPEOPLE need to be stopped. In reality, if we own a timeshare with WYNDAM, they work for us!! We as owner need to step up and demand higher integrity from ALL employees!

Kim Phillip

6/17/2013 02:23:02 am

We have been long time timeshare owners and have always enjoyed our stays. However, in May we went to The Great Smokies Lodge and was told we needed to go into the "Trust". We would get more points, but our payments would almost double. I told them I could not make that kind of payment. They then said I could split the payments in half and pay twice a month and pay it off sooner and also lower my payment by about $100. They told me I could use some of my points to pay my monthly assessment fees. We were shown on the computer how splitting the payments would be beneficial to us. So being stupid, we signed the paperwork. Oh, we were also promised three weeks vacation (to be mailed to us, which we never received). Well, the first assessment came out on May 17th, the second just came out today, June 17th. We were back at the resort last week and I tried to find out why my assessment fees were coming out. They said it takes 91 days before you can use your points to offset your assessments. Of course, this wasn't mentioned at the sales meeting. I then asked about splitting my payments in half. I was told that this program was no longer available as of May 15th. I asked about the 3 weeks vacation and was handed an envelope with 3 RCI certificates. We are with II and can not use them. I returned them and was told they would mail the II certificates (yeah, I really believe that). I have been on the phone for over 2 hours trying to get an answer to why I was lied to and deceived. I have not gotten an answer yet. I will be putting a stop payment on the payment that is to come out on the 21st. They can have their timeshare. I am fed up!!!! If you know of anyone who can help me, please let me know.

Kim

8/11/2013 12:56:29 am

This is a follow-up to my comment above. After calling Wyndham Corporate, I was assigned a liaison who very diligently worked to satisfy my complaints. As a result, they are cancelling the contract and re-instating my old contract, refunding the money that was taken out of my account, bringing my Wyndham account current and taking any negative reports off of mine and my husband's credit report. As I stated above, we have always enjoyed our Wyndham timeshare and have never had any problems getting what we want as long as you book far enough in advance or if you decided last minute you take what you can get. Other than the experience at Wyndham Great Smokies Lodge, I have never felt pressured or lied to before by Wyndham.

angela campbell

6/23/2013 03:38:08 am

Learned how not to sell..treat customers..or in general ever treat another person yesterday. I am so naive and attended a 90 minute presentation for Wyndham yesterday. What a shame and a totally exhausting scam...too bad the properties are beautiful. I just met the bottom feeder salesmen who give salespeople everywhere a bad name. Wow. I must be the only person in the world who did not know that these guys are cockroaches. BEWARE

mary

7/15/2015 06:31:18 pm

Did you get your free gifts? Do you have to go through the credit scan? Can you just walk out after two hours with your free gifts?

Redemption

7/6/2013 02:49:57 am

After five hours of interrogation, I signed.
However, I took the following actions to cancel and it WORKED!:

1) I filed a complaint with my state Department of Agriculture, Trade, and Consumer Protection.

2) I wrote the following letter 5 days after signing. Make sure you send it with delivery confirmation. I did this through FedEx.

To Whom it May Concern, October 1, 2012

This letter is to inform you of my intention to exercise my right to rescind my timeshare contract number: [your contract #] purchased on [date] by [your name].

Please confirm that you received this legal timeshare contract number rescission in writing. In an event that we do not receive a confirmation in writing within 14 days of reception, I assume that this contract is cancelled. Then print & sign your name along with a date.

Redemption

7/6/2013 02:57:30 am

http://tn.gov/consumer/complaint.shtml
http://datcp.wi.gov/File_Complaint/index.aspx
http://www.800helpfla.com/complnt.html

Doris

1/24/2014 05:02:07 am

Can this also accure if a person has had the timeshare for a year and a half? Thanks

Ben

7/8/2013 12:31:28 pm

I have one of these semi ars tomorrow. If anything I'll be gong to get my $20 deposit back. We're going in with only my drivers license and a "NO" attitude. I'm ready to get kicked out and knew that everything was too good to be true. But hey, it burns two of the hottest hours of the day in Myrtle Beach and I'm a ginger, so I would be inside anyway!

Chantal

10/30/2013 09:13:37 am

How dod it go? My husband and I signed up for one and are scheduled to go Friday. Now that I have read these comments I am a bit nervous...

Kim

10/30/2013 09:38:28 am

Chantal,

I would go just to get the gifts, but say NO!!! I am the one that had the problem at Great Smokies Lodge in Gatlinburg and they assigned me a corporate liaison who was going to get my old contracts reinstated. That was in June. Here it is almost November and everything is not fixed yet and I am getting collection calls. I can't reach the liaison by e-mail or phone and I refuse to pay for something that is not right. At this point, I really don't want to pay for it anymore. I can buy a nice RV for what I was paying to get maybe 3 weeks with the points I have and that is in a one bedroom. I would take whatever gift they promised you if you don't mind spending a couple of hours listening to their presentation, but again say NO!

Kim Phillips

10/30/2013 09:38:47 am

Andrew

7/16/2013 10:53:23 pm

My wife and I purchased a timeshare in Hawaii about a year ago, a bad move on our behalf. We are Australian and find it very difficult to communicate with Wyndham, especially since they don't respond to e-mails. Is there a way out of this contract? If I default on my re-payments will they pursue us with legal action?
Any advice would be great!

Jenee

7/16/2013 11:20:34 pm

Hi Andrew - sorry it has happened to you as well. You don't need to default on your payments. You should stop paying because they lied to you about the product they sold you. Write them a letter pointing out all of the ways in which they deceived you. You have rights. Look up the Consumer Deception Law. I don't think they have the time to go after you legally because there must be thousands of us.

brad

7/21/2013 05:17:48 pm

Hi Andrew,

Sorry for you situation. My parents have just returned from a US holiday and have told me they bought into the Wyndham timeshare. 5 mins of research tells me this is probably not a good thing. :(. Can you expand on your experience with the scheme to date, and why you consider it a 'bad move'.

I'm also very keen on any advice on how to cancel. My parents felt pressured to sign, but accept that it's their fault for not walking out, as opposed to being tricked. Any help greatly appreciated!

I'm also

Dennis & HelenSmith link

7/6/2016 07:21:22 pm

Hi Andrew,
have you managed to off load your timeshare with Wyndham.
We just signed in June 2016. Any advice would be greatly appreciated.

Chrissy

10/7/2016 03:15:46 am

Hi there
Has anyone ever come back to you in regards to your query. We are trying to get out of our Wyndham Timeshare too and having no luck.

Sara link

6/15/2017 09:28:36 am

I hate admitting this, but I used to work for Wyndham. Now I help people get out of their contracts. I may be able to help and please share my information. 704-800-6742

Iceman

7/21/2013 06:13:59 am

Whatever you do, steer completely clear of these scammers. They told me it was an investment in entertainment. At 15% with excellent credit, I just laughed at them. There are so many moving parts to the contract and so many things they don't tell you up front. Don't even let them entice you with money, food, gambling chips, free shows, extra points...don't even walk in the there. Save the 3-4 hours of your life on something better.

7/22/2013 04:38:50 am

Bought a $1800 trial membership. Points were purged from my account before I was able to use them and was told there is nothing they can do. I asked for a manager to call me back. When I didn't hear from them I called again and was told a manager did try to reach me but my voicemail was full. I checked and no call had come through my cell phone from Wyndham. I am disgusted. They are a total scam.

nick yale

8/8/2013 03:45:54 am

I want some sort of "do not call" consumer right that whenever I stay at a Wyndham property they will not solicit me for another owner update or celebration.

In that way I can at least enjoy the benefits of the VIP membership without being subjected to another sales pitch in the lobby or phone calls or knocking the door of the room to coax me and my wife to another ridiculous meeting to try and increase our monthly fees.

At the last meeting I was told I could be "pink slipped out" so I would never be bothered again when I stay at a Wyndham property if I called the customer service number . Then when I called that number they denied that this was something I could do. Wyndham lies about everything.

LilShortRib

8/10/2013 04:16:25 pm

I can agree with all the posts here. Had nothing but problems from Wyndham. Got tired of the lies, increasing costs, and harassment. Other non-owners can stay for cheaper rates and in better units than owners can. I ended up stopping payments and asking for a deed in lieu of foreclosure. Nothing showed up on my credit report for about a year. I've been told that this should show up on my credit report as a consumer debt not as a foreclosure. Does anybody know anything about this and how to get it changed? Regardless, I would suggest that anybody who wants to get out of their Wyndham timeshare and isn't overly concerned with their credit taking a moderate ding for 3 years (which in a lot of ways more financially feasible than continuing to shell out money) look into getting a deed in lieu of foreclosure. I'm glad I did even if it is on my credit - it'll be 3 years at most and it's not looked at as badly as a foreclosure...

Brad

8/10/2013 06:15:53 pm

Hi. Had you paid out your principal amount or were you on monthly payment plan? I thought they would chase you for the initial purchase cost while canceling your entitlement. How much did you buy in for?

LilShortRib

8/10/2013 10:11:51 pm

I was on the payment plan. I don't remember how much I bought for but I still owed them a few thousand dollars and I had two contracts.

Rubi amaya

9/23/2016 09:02:23 pm

Hi. How or who do we ask for a deed in lieu of foreclosure ?

zack

8/15/2013 03:44:15 pm

I have been an owner for about over a year, I have read comments and wondering about writing to Wyndham and stop paying. Ask for the deed in lieu, but do you have to pay the remaining balance? and what happens legally and fees? And we haven't even used our points or vacationed

LilShortRib

8/20/2013 12:35:58 pm

As far as when we did the deed in lieu, we just asked them over the phone to do it. If I had to do it all over again, I probably would ask them to write a letter and I'd ask them in writing because it will show up on your credit report so it's nice to have a letter just in case. I think you need to stop paying for a certain amount of time before you do it. We didn't get charged any extra fees or taxes. You just file a 1099 on your taxes and make sure that your accountant knows what to do with it since it counts as income. Legally when you do this this means that they take back ownership in exchange for all your property/points with wyndham.

Eric

8/23/2013 11:48:05 am

My husband and I were scheduled to go to one of these presentations tomorrow with a promise of 4 airline tickets and a $50 Amex gift card. We had no plan to buy one of these timeshares--just wanted the "free" tickets. But after reading these horror stories here, needless to say we are not going. Why isn't this illegal? Thanks to all of you for your informative experiences with this crooked company. I wish you success in getting out of the greedy grip of these scammers.

Mia Thompson link

10/15/2013 03:48:06 am

Jesse

10/22/2013 02:55:08 pm

I agree with how beautiful their resorts are, but if Wyndham was to stay in business, they need to stop this scam, because it is a matter of time decent people will not stay there. In the mean time, we should stop going there and let them know we do not appreciate their business.

Jesse

10/22/2013 02:29:27 pm

I turned down the Wyndham timeshare membership during the presentation but I was offered a Discovery membership which is a trial membership. I paid $1295 for 154,000 points and I was told is equivalent to two weeks in an average location. I was planning to go to Maui and they lied telling me I could go there, but they do not have a Wyndham in Maui. Then I asked about Europe, and they mentioned I could use their sister hotels. I was told later on that Discovery members can only use domestic travel. I finally settled for San Diego Oceanside resort which it was impossible to book during the summer. so I booked for November but they took all my points for a three day weekend. So basically I ended up paying $1300 for 3 nights.

Jessica Bratz link

10/23/2013 04:34:00 am

Timeshare industry is well known for being very vulnerable to scams; consequently, vacationers and timeshare owners should be aware of timeshare investments, phony offers to rent or resell timeshares or practically anything that sounds too good to be true.

Chantal

10/30/2013 09:50:11 am

Thanks to all the very informative comments. Thanks Kim for the personal advice.
My husband and I are going to attend Friday, because we paid $20 and want it back, and we want to get the free gifts.
Until we get there, we will practice saying NO.
:-)

Brittany

11/4/2013 05:42:11 am

Hello everyone. I have been extremely stressed out regarding this timeshare. My husband and I took out the timeshare in May 2013 and we felt very pressured and now very dumb. We are paying and an outrageous amount of money a month to keep the timeshare. Then in September we went and stayed at my father-in-laws timeshare and got suckered into a owners meeting we thought it was just going to be about updates well boy were we wrong. The sales guy said lets go over your contract and said we need to get your contract refinanced and we thought It was a good idea because it was so expensive well come to find out we UPGRADED!!! We ended up taken out another loan when the whole time we thought we were refinancing on the one and only loan we had with them. I have been freaking out because I am pregnant with twins and could end up losing my job and have no way of paying for this crap we should of never done in the first place. I feel like the sales guy completely lied to us and has ruined our lives I just cant believe the whole time we thought we were refinancing when I called they said there was NO SUCH THING!!! What happens if I stop paying completely will they sue us and garnish my husbands wages?? anyone ever been through this and just stopped paying. I can take the hit on my credit. I much rather sacrifice my credit for my kids so I can keep food on the table and a roof over their heads. HELP!

Kim Phillips

11/4/2013 06:28:39 am

Brittany,

No you do not have to keep paying. Send Wyndham a cease and desist order and write a letter to all 3 credit bureaus and explain the situation. I am still dealing with corporate at this point, but I do not intend to pay them another dime. You can read what happened to us up above. My total payments with assessment fees are almost $800 a month. My thoughts are I can save that money or part of it each month and take a great vacation and/or I can invest in a RV and go as much as I like. We love to camp anyway! You don't need the hassle being pregnant with twins either! Funny, just got a call from Wyndham and they are transferring me to owner care! LOL

Brittany

11/4/2013 11:57:30 pm

I did send one letter just last week saying I wanted to end the contract but then Friday I had learned that I had the 2nd loan should I send another letter because now their are two contracts. Have you ever known anyone to get sued over this kind of stuff.. I am keeping copies of my letters just incase things get ugly. I feel like they shouldn't be able to do this kind of stuff to people. I never thought about sending letters to the credit bureaus that's a good idea but will it work on keeping my credit out of harms way??

LilShortRib

11/7/2013 11:49:09 am

Brittany read my post above. I asked them for a deed in lieu of foreclosure. They agreed to do it. It does show up in my credit report but it hasn't made as much damage as I thought it would on my report. When you ask for the deed in lieu ask them to put in writing that they won't report it to the credit bureau. They probably won't agree to that but it's worth a try. I wished I had known about a deed in lieu way before I did but I'm glad I did it because they take back ownership and you don't owe them anything. You do have to stop paying for a few months though before you can do it. Good luck!

Sarina

12/31/2013 07:55:20 am

My big question is WHO do I call for the "deed in lieu"? Wyndham? Which number? There are a ton of numbers and I'm tired of the run-around! Help!?

Des

11/7/2013 02:05:12 pm

I attended a Wyndham presentation after being offered $100 myer gift card. At the end of the presentation I gave the salesperson my solicitors card and asked them to send the contract to my solicitor and I would make a decision after he had advised me. They were not interested in this and said I must decide this night. Ok the answer is no I said. Prior to leaving they gave me a $50 myer card...when I told them i was promised $100 card they gave it tome...enough said

Brad

11/7/2013 06:29:56 pm

How much did you guys all pay up front? Or are you all on the payment plan?

And what are your monthly maintenance fees?

Kim Phillips

11/7/2013 11:01:52 pm

We had bought a Discovery Package (Trial Package) and they used the amount we bought it for as a down payment for our first contract. The second contract we put $500 down but it was for a small amount of points. Our maintenance fees on both contracts is $110 per month but the total with maintenance fees and both contracts is $784 a month.

Brad

11/7/2013 06:30:20 pm

How much did you guys all pay up front? Or are you all on the payment plan?

And what are your monthly maintenance fees?

Rita Storie

11/7/2013 11:10:32 pm

Sure wish I had Googled before I went to that stupid meeting. Of course, I am the STUPID one. We bought in Williamsburg VA in 2012 for 6000.00 with 43.00 monthly fees. Using for the first time today but seems the points do not get you much. We will see... Wish I could get my 6000 back! Any hope for that?? I heard someone say leave the timeshare to the sales person's children... I like that idea..

George Frazier

11/10/2013 04:24:52 pm

Very informative.

Mia Thompson link

12/3/2013 12:46:21 am

Nowadays is becoming a harder challenge for the timeshare companies to maintain their timeshare sales increasing. People are gradually realizing that getting a timeshare is not a good deal nor an investment and that is a big hurdle for the timeshare companies, so they target people who probably don’t have much access to internet or any other kind of information. Also, they use alcohol as an incentive in their timeshare presentations in order to get the guests alcoholized. Trying to convince to buy a timeshare someone that is under the influence of alcohol is a lot easier than convincing someone that is not and can think objectively.

Brittany

12/10/2013 12:08:01 am

I posted earlier about having twins and wanted to update on my situation. I sent Wyndham a hardship, because I have lost my job and they finally got back with me today. They told me on my 1st loan they would give me an extension till February, but that the monthly matiness fees would still occur like normal and then on the 2nd loan the one that they told me I was "refinancing" on with my first one said that I could settle for 1500 within 14 days and it would be canceled. I disagreed to everything. I tried to get them to accept the deeds back because A) no matter what I cant pay so I don't know why they think any of that is going to help us. B) the 2nd loan was beyond a scam they lied and manipulated us into thinking we were refinancing when they took out a second loan. So now they are turning my account over to collections and I am filing a complaint with the bbb! these people are such crooks and could careless about helping their customers. The sales guy even said if we lose our jobs that wyndham is really good about taken deeds back. WHAT A JOKE!!!

Kim Phillips

12/10/2013 12:30:26 am

Brittany,

Send letters to all three credit bureaus as well with any documentation you have from Wyndham. Even if it is just what was discussed over the phone. Good Luck!

Kim Phillips

12/10/2013 12:30:34 am

Brittany,

Send letters to all three credit bureaus as well with any documentation you have from Wyndham. Even if it is just what was discussed over the phone. Good Luck!

Kim Phillips

12/10/2013 12:30:39 am

Brittany,

Send letters to all three credit bureaus as well with any documentation you have from Wyndham. Even if it is just what was discussed over the phone. Good Luck!

Kim Phillips

12/10/2013 12:30:45 am

Brittany,

Send letters to all three credit bureaus as well with any documentation you have from Wyndham. Even if it is just what was discussed over the phone. Good Luck!

LilShortRib

12/25/2013 03:25:48 am

They lied to me about one of my deeds and I had it cancelled. This was a few years ago so I don't remember details but they let me out of it. I have filed several complaints with the BBB they didnt do anything. It was easier to fight on my own. Definitely look into a deed in lieu of foreclosure.

Kim Phillips

12/10/2013 12:25:12 am

I am starting the process to request a deed in lieu of foreclosure. These people never give up. That call us at 15 minute intervals several times a day. We don't answer, but it is very annoying. My husband says it borders on harassment since we told them we aren't going to pay them another dime. LOL! I'll keep you all informed on how it goes!

Brittany

12/10/2013 12:43:44 am

Kim, That is defiantly harassment geez! I guess that's what I have to look forward to. So i am guessing this is a collection agency that is calling you so much? So did they finally call you or send you a letter stating they wanted to do deed in lieu of foreclosure or did you send a letter requesting it. I told the lady on the phone you might as well send me to collections and then after that its just going to foreclose so. I was not nice I feel like these people were just trying to test me. I cant pay for it now and I cant pay for it then. So I will send letters to the credit bureaus... I just got to find their addresses. I have lots of questions regarding this though do I explain about the deceitfulness and manipulation they have cause and also my job loss?? Again do I need to wait a couple of months before requesting a deed in lieu of foreclosure

Kim Phillips

12/10/2013 01:18:24 am

Brittany,

No the Wyndham Collections Dept. calls. It has not been turned over to a collection agency and I don't think they will. I think they use their own Collection Dept. I haven't sent the letter yet, I have it typed up...my husband wants to read it and see if we need to add anything. I also will be sending all the emails I exchanged with the Corporate Liaison and the paperwork I finally received the Friday after Thanksgiving dated Sept. 25th. Yet, they want me to pay starting from June. I told them in every conversation I would not pay until my points were correct and I had paperwork. Definitely explain everything to the credit bureaus as it will become a part of your credit report. Although you may take a hit on your credit scores at least there will be a reason why you quit making payments. I would go ahead and make the request for a deed in lieu of foreclosure to Wyndham. Part of me is just stalling because I can...LOL! I don't care how many times they call and leave messages for us to call them, I still will not answer the phone nor return their calls. I am done talking to them! That extra money has sure been a blessing to us during this time of the year and I am actually able to pay extra on my mortgage.

LilshortRib

12/25/2013 03:29:07 am

Tell them to stop calling you or you will report them for harassment. My husband did this they were calling his phone nonstop. There is some law/rule that says bill collectors cant call you like that but they do because most people don't know they're not supposed to. It was like magic the calls stopped instantly.

Brittany

12/10/2013 03:10:01 am

Why do they want you to pay in June??

Kim Phillips

12/10/2013 09:56:47 am

They want us to pay from this past June (2013) when our old contracts were reinstated and the new one was cancelled. Yet, my points were not correct until November and I didn't receive any type of paperwork until November either.

Gloria Maloney

12/15/2013 04:05:41 pm

We went to the Wilderness Resort in the Wi. Dells just for a Saturday night stay. We enjoy the great wave pool with the plastic sun dome so that we can get some sunshine in the winter.

We were approached in the lobby by Wyndham reps and agreed to a two hour presentation at 8:30 AM Sunday morning. By after 1 PM I was asking for the financial figures and begging to leave as I was hungry and exhausted. They gave us two bones with a little barbeque meat and two corn muffins. Then they finally put the numbers in front of us. My husband said "no".

Earlier, I had explained to the rep that I had broken my neck and that it is fused and wired together. My arms are weak and so I have not been working. On the way out the door, she followed us. I was walking behind my husband as we tried to get away.

The rep slapped me on my back just below my fused and wired together cervical spine. It was a hard hit and not friendly at all. I was not physically harmed by this although it didn't feel good. It was mean. I felt nauseated for hours after this high pressure ordeal.

I am going to complain to the Wilderness Resort about this because we go there often and I don't believe they want their customers treated like this. The only reason my husband and I consented to the sales presentation is because we thought we could save some money as we go to the Dells often.

We did not want to be saddled with increasing maintenance fees for the rest of our lives as we approach retirement and pass this expense on to our children. Somebody needs to tell that woman to keep her hands off people. That was a mean hit on my back just below my fragile cervical spine. She is lucky she didn't get arrested.

Kim Phillips

12/15/2013 11:24:50 pm

I don't think complaining to the resort would help. I would definitely send a letter to Wyndham's Corporate Office and described the incident. That is just plain unacceptable behavior from a "professional". You probably should have called the police! My husband has a permanent pain stimulator inserted in his back and has several fusions. I have been there with him during the pain and if someone had done that to him, I would have been on them like you can't imagine and they would have called the police on me! LOL

12/16/2013 01:31:45 am

We were locked in a room so we couldn't leave! These sales people will do ANYTHING to make a sale.

Britt

12/16/2013 03:40:04 am

They are horrible. I don't know a decent person that could do what they do for a living. They truly are horrific. Glad you didn't go through with the sales pitch. I would defiantly be contacting the bbb and write a letter to corporate. That person wouldn't have a job and I would of thrown them in jail

Kim Phillips

12/25/2013 03:36:47 am

Well, faxed a letter with all the emails that had been exchanged between me and a corporate liaison to both financial services and corporate office. I requested the deed in lieu of foreclosure. Have not received any more collection calls and nothing yet from Wyndham. Will keep you all updated!

Sarina

12/30/2013 04:12:42 pm

I just got married November 1, 2013. While on our HONEYMOON we were approached for a Wyndham presentation and the $100 gift card sounded nice at the time. The presentation was a bit long, but the woman we were "assigned" to was very nice and personable. My new husband and I had no problem sharing our future plans with her and about how this was something we would only be able to afford in another 6 months or so due to needing to pay off our wedding.

Dayna, the rep, had us speak to a financial guy and he explained some options, including how there would be a 6 month grace period where we wouldn't need to pay any payments -except the maintenance fee of $76 a month. I read some, but not all of the contract, and from what I read the guy was telling the truth. I only wish we had a smart phone that we could have looked them up before buying.

We didn't find out till a week after we returned from our honeymoon that we had been lied to. Not only had we not received the cards necessary with all of our owner info on it, we also hadn't received the credit card that was supposed to be receiving the payments monthly. After calling and talking to 5 different people, one of which left me in tears as he told me it was "my fault" for not reading through the whole contract (even though I had read a good chunk of it and none of the numbers were now adding up with the verbal promises) and I would have to "eat it" before he hung up on me. My husband almost called the guy back to demand an apology for treating me the way he had.

I finally was told that the credit card company was given the wrong address and that's why we hadn't received our cards. Even though I was very upset about the payments starting without the grace period (otherwise we could afford it) I felt better knowing where the money was going and how to pay it... Now imagine my SHOCK when I get a letter from Wyndham/World Mark, about how my charge of $265.93 was DECLINED by my credit card (which Wyndham set up for me and had $1,000 spending limit) and that if I didn't re-enroll that I would have an increase of interest fees!

I called the number and tried to find out what was going on. After calling back and forth, I STILL don't know all of what is really going on, but got in touch with a woman named Debra who is looking into what happened. Apparently, from what I understand, due to the credit people having the wrong address, they canceled the other card when they sent out my new one, which is why the next charge was denied. I told her I wanted out. She said there was no way out of the contract unless I sold it to someone else. Yeah, like I want to pass this headache to someone else!

My husband found this site and now I'm reading up on everything here trying to find an answer to GETTING OUT OF WYNDHAM! Forget about the points and the possible cheaper vacations we may have due to hotel stays. I can't handle this roller coaster with them anymore. It's been a month and a half and I already feel like this is making me have a nervous breakdown! Can anyone help us out? I don't get the whole: Send letters and deny payments and they will give up for a settlement of a deed (what is that)? Or something like that? Any help?

Kim Phillips

12/31/2013 03:06:11 pm

Sarina,

It is called a deed in lieu of foreclosure. You need to write it and fax it to both financial services and Wyndham Corporate Office. The numbers are on the website....if you can't find them I can look them up and post them for you. In the letter, you state all the problems and lies that were told to you. You need to send a copy to each of the three better business bureaus. I also sent mine to the Secretary of State in Florida (where Corporate is located), Georgia (where I live), South Carolina and Tennessee (where we owned). I received an email that an executive liaison wants me to call her. I responded that I am out-of-town and will call when I return home, but that I did not see a resolution that would satisfy us. You need to stop paying anything also. Hope this helps!

Sarina

1/1/2014 01:37:00 pm

Kim,

Thank you so much for explaining it a little better for me. I really feel out of my element with this and have no idea how I need to write out these letters. I'm currently making a list of the lies and issues we are having, including the numbers and names of those that "helped" us.

I would like to make sure I get the correct numbers for everything (when you have time) and is there any way that you can help me organize these thoughts into a proper letter for me to send out? I've never had to do anything like this before and I don't want to sound like an idiot -even though I feel like one for getting suckered into this. I also plan on stopping payments in a few days and we, thankfully, haven't spent much on these people; the quicker we don't have to pay the better, both mentally and financially. I would love to receive your help if you don't mind maybe emailing me (at your convenience of course)?

Thank you so much for your help!

Sarina

1/1/2014 01:37:21 pm

Sarina

1/1/2014 01:37:28 pm

Kim Phillips

1/4/2014 02:39:44 am

Sarina,

The fax numbers are: Financial 702-304-4217 and Corporate 407-626-6328. I have received an email from an Executive Liaison wanting me to call and try to work something out. However, I responded that I did not see a resolution. So, today I got another email wanting me to call so we could talk. I don't know if I will even bother. Keep you posted!

Yvette

1/4/2014 12:43:05 am

I have been reading all of the comments posted and this site. I just want to know one thing. How do we get rid of the Wyndam time share that we purhasaed. It is worthless. We are going thru finanical difficulties right now and I can not keep this. PLEASE HELP!!

Brittany

1/4/2014 12:56:00 am

So far I have the same issue. They screwed me and I am going through a lot with being pregnant and Jobless. I told them what was going on and they sent me hardship packets which was worthless. They just wanted to extend one payment to start back in Febuary and then the other the bull shit loan they wanted 1200 within 10 days which I couldn't do that at all!! As of right now I stopped all payments with Wyndham. They call me like 10 times a day but I have it on auto reject so the call doesn't actually go through. I'll let you know what happens to me. so far they just call and send me the bills refusing to take back the timeshare. Its impossible to sell cause they are worthless and wyndham is impossible to work with or understand they don't care what happens to people, Im sorry your going though this I totally understand. I stressed and stressed and continued to stressed till finally I gave up and said this is enough this company doesn't care at all they are ruthless liars so I decided I can barley make my regular bills that I damn sure am not gonna let this company ruin me.

Kim Phillips

1/4/2014 02:35:24 am

First, if you are making payments, stop making them. They will call like every hour on the hour sometimes one right behind the other. Then fax a letter to financial and corporate office stating that you want the collection calls to cease and desist. Also, tell them you no longer wish to own and that they can take the deed in lieu of foreclosure and that you can not pay due to financial problems. Make sure to send copies to all three credit bureaus and to the Secretary of State in the state you purchased in, the state you reside in and Florida because that is where the corporate office is located. Once I faxed my letters the calls stopped. I have received an email from an Executive Liaison but I have not called her back yet. The fax numbers are: Financial: 702-304-4217 and Corporate is: 407-626-6328. Good luck!

Doris

1/24/2014 04:30:19 am

Any help is wonderful to get out of the Wyndham nightmare. How about a persons credit report is it affected negatively? Thanks

Corrie J.

4/6/2016 10:49:02 am

Did you ever get all of this resolved Kim? I'm just starting the process and was wondering if you could help me out. Let me know. Thank you.

Raj

1/17/2014 10:42:10 am

Wyndham Timeshares = Don't buy it, it is a SCAM. Just keep your money and travel the normal way using legitimate travel agents or websites.

Linda Rogers link

1/23/2014 03:52:36 am

Another common complaint is that maintenance and assessment fees increase very constantly; to the point lots of timeshare owners are no longer able to keep paying them. Many of them decide to stop paying, which is a huge mistake, being that their debt is taken to a collection agency and it ends up affecting their credit score very badly.

LilShortRib

1/24/2014 06:35:10 am

I stopped paying and my credit wasn't affected as badly as I thought it would be. You can still even be approved for certain types of home loans as I was looking into buying a house this summer. would say that if you aren't planning on making any huge moves in 2-3 years where your credit needs to be spotless, then go ahead and stop paying and get a deed in lieu. Having a ding on your credit for 2-3 years will be a better deal than continuing to pay through the nose and/or puy yourself into enormous debt for Wyndham's worthless crap...

Brit

1/26/2014 10:49:29 pm

Did they ever send you an irs form??

1/27/2014 03:15:47 pm

What does a IRS form have to do with a complaint against Wyndham Timeshare lies??????? Don't see a connection!!!

brit

1/28/2014 01:38:44 am

The reason I am saying that is because when u foreclose you don't just take a credit hit wyndham will also send you a 1098 form and you will owe taxes unless im sure you have a great accountant that knows what they are doing. THATS the connection mr.

1/28/2014 03:01:02 am

Thanks for explaining about the IRS. I am sure I wasn't the only one wondering about the question.Anything else you can tell us about this nightmare with Wyndham would be appreciated. Any input about getting out of it?

Doris

1/25/2014 04:26:21 am

Wyndham timeshare owners,it is nothing but a nightmare unless you are a big person with big money or one of their sales reps. You can never get into one of these things when you want contrary to what they tell you at the presentation. Nothing but fraud,fraud,fraud. My question is what if you are owners with someone,like my sister do both of us have to do the same to get rid of this nightmare? We both are just sick of this. Thanks

LilShortRib

1/25/2014 09:07:28 am

I think as long as both of you agree to sign the necessary paperwork to get out of it that it shouldn't matter if it's your sister or not.

Doris

1/28/2014 02:44:18 am

Thanks for the insight. All the information a Timeshare Owner can get to get rid of this headache will be greatly appreciated.

1/28/2014 02:50:29 am

Thanks for explaining the IRS question. I am sure no one knew this and could not figure out why someone would ask a question about it.

Lin link

1/30/2014 12:21:10 am

Just found this website. Really informative. When did it start and can you find free resources for help?

1/30/2014 02:31:32 am

Trying to get some resources myself. If anyone can give us Wyndham Owners any resources and Advocacy groups that don't ask for money up front please share it with us. Thanks

Kim Phillips

2/21/2014 11:28:33 pm

I have not found any companies that do not charge, so I stopped making the payments. Of course, I was getting phone calls many times a day. I finally faxed a letter to corporate and finance telling them to cease and desist and that I wanted to give up the timeshare in lieu of the deed. The calls stopped. I got a certified letter that they are foreclosing and my credit did take a hit but it is worth it to me to get out of this mess. My husband's credit did not take a hit and he is the co-borrower. Can't figure that one out. Good luck!

Lin link

1/30/2014 10:09:14 pm

I was so excited to read comments for people going through same thing as me that I didn't read all the info from the tabs at top of page so I understand more about this website now. Has anyone filed a complaint on this website and gotten help or advice from them? This site talked about legally canceling timeshare with help of a timeshare service company. Can they give you name of one that isn't a scam? Has anyone used one they recommended? Sorry to be so skeptical but at this point I'm wanting to grasp at straws and afraid to believe there is actually help at the same time.

Brit

1/30/2014 10:42:45 pm

I went to the bbb about my issue bc they had told me I had refinanced on my one and only loan and they instead took out a whole different loan as well as opened a credit card with an almost 900 dollar charge as well as a bill me later of 1000 dollars. I was able to back my story up with emails between the sales man and I as well as phone records. They are gonna cancel the one loan they lied about, but not the one I first established with them so I am foreclosing on it bc well im pregnant and no job but still they are liars and thief's even if I had the money I would not give it to them. I want nothing at all to do with this company. They need to be reported and seriously the government needs to shut them down I mean how many complaints will it take for them to see this company is so unethical and horrible ruining peoples lives, credit, and stealing their hard earn money.

1/31/2014 01:57:17 am

Would love some information myself. Lots of complaints here but haven't seen any actual help. Please someone give us some places or names we can go to for help on this nightmare with Wyndham. People are desperate for the right help. I only saw one thing about not paying upfront fees. Give us names of people that will not ask for upfront fees and get paid only when the problems are solved. Names,places please. Thanks

Jodi G

1/31/2014 02:42:27 am

There is no good way to get out of the contract. What I can say is DO NOT go to one of the companies who tell you that thru can get you out of it for a fee. We paid almost $2000 to get out of ours and they lie just as bad as Wyndham. Do send a cease and desist letter so they cannot phone and harass you. You can phone and try to get a Deed in Lieu of Foreclosure. You will lose your deposit and still need to pay any fees already due including maintenance fees. This will hurt your credit but we found that we are still better off doing it this way. Just keep on fighting.

1/31/2014 02:46:09 am

Thank you

Brit

1/31/2014 03:39:38 am

Yes Dj, unfourtnely there is not much you can do besides maybe keep complaining to the BBB especially if you can back up any evidence against them that could get you out of your contract. I had to stop paying and they will call you 12 times a day so make sure you write that cease and desist letter so they stop. They are pretty ruthless and known for not letting people out of contracts whatever the case may be. They are seriously a problem that needs to be stopped. Also like they said don't go to one of these places that tells you they can get you out of a timeshare too many times have I read about people getting scammed by them and then they are out more money. I am taking my chance by taking a major credit hit and next year I will receive a Irs form and end of owing a little back but I never wanna pay them another cent. There are too many people like you and I that have gone through this. Its simply not fair.

1/31/2014 03:47:25 am

Thank you for the insight. These people are very money hungry and thrive off hurting the little people.

Lindsay Stewart link

2/13/2014 07:35:55 am

Timeshare industry has experienced a considerable growth over the last years. On the surface, it looks like it is a reliable market and an innovative way to vacation; on the other hand, timeshare frauds are happening on a daily basis, putting thousands of families in a critical financial situation and taking millions of dollars each year. Such conflict has created lots of misinformation about timeshares, and most timeshare myths come from timeshare salespeople.

Lin

2/18/2014 02:22:42 am

Need help!
My husband and I are long time owners of Fairfield/Cendant/Wyndham. Our Weeks are paid for but the maintenance bills are becoming too much since we are now retired.
Our wonderful "investment for the future" has been anything but. Over the years our vacations have become not where we want to go but where something is available. Usually put into the older buildings at resorts so people who are renting can have newer ones. What happened to trading for like units to ours. By the time we pay for maintenance fees, exchange fees and RCI membership fees we could have gone cheaper paying outright and kept our "investment in the future" money.

The promise of your children and grandchildren benefitting from this timeshare investment does not happen because there is seldom availability to match their schools schedules. Everyone knows you can't sell these timeshares and who wants to pass the burden on to their children.(This inheritance was a stressed selling point at the time we bought.)

At an" update to the industry" meeting aka sales presentation at a resort recently I mentioned we thought we would give back our weeks to Wyndham soon. GIVE BACK! Not sell back. The salesman said very forcefully that we could not do that and that Wyndham was aggressively going after people who didn't pay their maintenance fees. We felt very threatened, like it was extortion. I thought "My God, who are these people, Mafia"?

These people have gotten their timeshares paid in full and several years of maintenance. They have not lost money on us. Why can't we give back our weeks and not have to worry about our credit being ruined? We have spent our whole life protecting our credit and I guess that they are counting on, but enough is enough

Kim Phillips

2/21/2014 11:31:54 pm

You can give back the timeshare I lieu of the deed. They will harass you for the maintenance fees. But, you can send a letter to cease and desist to corporate and financial. Your credit will take a hit. There are charities that you can donate your paid timeshare to. I don't know how this works though. But, you might check into that and it maybe a better solution for you.

LilShortRib

2/22/2014 12:38:15 am

I did the same thing except they never asked me to pay maintainence fees. I've even heard some people say they have actually gotten Wyndham to write a letter to credit bureaus saying they won't report. I would imagine that part may be a little difficult to do but we did a deed in lieu of foreclosure and asked them to cease and desist with the calls. Although it does show on my credit it didn't get affected as badly as I thought and I can still qualify for a mortgage so I'm glad I did it to get the skyrocketing bills off of my back.

Lin

2/22/2014 04:06:41 am

Is this the way you word the letter, give back the timeshare in lieu of deed? And then ask to be relieved of any future maintenance fees?
Also is it a good idea to discuss this on the phone with them or just send a letter? I realize everyone on this site can only make suggestions.

Kim Phillips

2/22/2014 09:37:55 am

No, you can call them but I would also fax a letter to corporate and financial so that you have something to prove that you requested it. And, it is called deed in lieu of foreclosure. Again, your credit will take a hit and they will continue to call and send you letters but in your letter for a deed in lieu of foreclosure you can tell them to cease and desist collection attempts.

Lin

2/22/2014 04:17:58 am

Maybe you would say you no longer wished to own and wanted to deed-back your timeshare. You would want to get in writing that you were no longer responsible for future maintenance tho.

Dee

3/3/2014 01:37:05 pm

My husband and I bought our Wyndham Vacation Ownership in Branson, MO on our 1st year anniversary. We actually had 2 great Salesmen and a great financial guy for the final signing. So far, our first trip went well, but there was a very unprofessional Rep that came to supposedly welcome us at the condo and give us a coupon book. He started a conversation about our ownership right in front of our guests which was actually supposed to be private information. That pushed my button instantly. Asking if we were aware of all the advantages, I told him I had been doing all the research to make sure we are getting the full ownership. He then had the audacity to say that our ownership was only worth $10 and could never be sold, why he brought this up, I have no idea as we just have had it a few years now, but we definitely told him we are not upgrading as we are lucky to take a vacation once a year as it is. We like it because ours is Global and gives us access to numerous destinations. But, if I had thought about it the day of the contract signing, I would have asked them for a disclosure that no one at any resort location would be able to try and talk us into upgrading for at least five years. The fact is, you cannot technically sell it, but you can will it to family members. But, we bought in for vacationing not to get to our destinations and be hounded to upgrade when they know we just started using it. I have not had a problem yet with booking where we want to stay if I call at least 6 months in advance.

Mickey

3/4/2014 05:44:57 am

I was called over the phone and agreed to attend a 2-hour session this weekend having been offered a $50 voucher ( redeemable at www.diningdough.com) and 4 round trip tickets among a choice of 25 destinations. I will not buy timeshare -- can't afford it even if I wanted to purchase -- but getting the four air tickets seems attractive. The person on the phone was nice and said there is no obligation to buy anything.

Does anyone have experience with this kind of offer? Can you sit through the "presentation", say "no" and get the tickets?? This is what they said in the e-mail they sent after the phone call:

"...A Vacation Your Way certificate valid for 4-trip round trip airline tickets to your choice of over 25 destinations OR a per night discount on up to 7 consecutive nights at specified hotels. Ground transportation, taxes, airfare/airport taxes and fees, room services charges, resort fees, meals and any other incidentals are not included. Retail Value $700-$6000 depending on travel dates, destination chosen and room availability. ..."

LilShortRib

3/7/2014 10:56:19 am

Mickey,
Trust me when I tell you probably 75% of the people in this thread had the same idea. Yes you can say no but it's not that easy - you WILL work for it. They hold you hostage for hours, keep you waiting for long periods of time and wilk keep pitching different offers. My first deal was after at least 4 hours of continually saying no. These people are used to it so they don't give up easily. The 'free' stuff you will get will probably have so many restrictions it'll be practically worthless. Trust me, save your time and sanity and don't do it.

LilShortRib

3/7/2014 10:56:32 am

LilShortRib

3/7/2014 10:56:54 am

Rita Storie

3/13/2014 09:59:52 am

Just had my first Wyndham "scam" update meeting to go over what I purchased back in September 2012. My daughter had used my points to this date and, of course, that had NOT tried to get her to upgrade. I saw a thread of similarity in the presentation at Old Town Alexandria to the original salesperson at the Williamsburg resort. Disgusting... come to find out the agent at Old Town was a good friend of the original sales person in Williamsburg.. Apparently they had had the same deceptive sales training... the agent in Williamsburg asked our children's names... and said that was her first choice but the child was a girl... so she could not use that name... the agent in Old Town asked my husband what he did for a living (we are both retired... he a General Contract, I a teacher and real estate agent)... Well... guess what... She always wanted to be a contractor... and she had been a real estate agent... I am so sure that these people study your history and make up these stupid stories to hook you in... So anyone out there... watch out... they will do ANYTHING to try to connect personally to you, making you feel connected to them in some way.. This site has made me so AWARE of their scams that it was SO... easy to say NO!! When the agent at Old Town told me that what I had was worthless... I did not take it gracefully. I told her I was going to deed it to her then or just stop making payments. She said I was disrespectful... I said NO.. just blunt... She stormed out and I go my 100.00 and left. I was told 45 min and when that time was up, I demanded to leave and take my gift with me. So stand up to these nasty people... take their gifts and run... I felt pressured by front desk to attend so finally decided to go but went with a strong attitude of resistance. Like the guy in front of us said... "Fool me once, shame on you. Fool me twice, shame on me"... If what she said is true, (oh, you only bought 1/2 a membership. Your bonus points have run out. Let me show you why you have to upgrade. Look at the fees you will pay if you do not upgrade)....My reply... if what you say is true, I will just stop paying maintenance fees and see my attorney.

Liliana Wong link

3/19/2014 07:36:40 am

It is very important to take into consideration that time shares should never be considered as an investment, but only as a purchase. An investment means the possibility of financial growth and resale, and no one is likely with time shares.

Dana

3/29/2014 06:29:28 pm

Just went to the "new" owners update yesterday. Supposed to be just a 1 hour breakfast with no sales pitch-just a presentation. They changed it because of all the complaints with the sales department. The breakfast was great and the presentation was just informational with a little nudge to buy the new Margaritaville Club. Not bad until..."we have a few tips for you". 3 hours later I left pretty pissed at my husband for signing us up and more pissed that I put up with any of it. The "new" update is the same old pressure cooker. Don't fall for it. I am still pretty happy with what we bought ten years ago, but if the product is good it will sell itself. Obviously Wyndham doesn't sell unless they take you hostage.

You are all weak link

4/5/2014 11:37:15 am

Babies crying is what I'm reading on here. Just a bunch of bantering little babies crying to each other. Take a stand for yourself good lord!

Kim Phillips

4/5/2014 12:20:09 pm

In reply to You are weak: First, I am not a weak person and I did stand up for myself and received a deed in lieu of foreclosure. Second, when we bought into the timeshare, we were not held hostage or coerced in any way. We may a decision to buy because we like to vacation in nice places. The only reason I requested the deed in lieu of foreclosure is because Wyndham lied to use when we went to an update meeting and we bought more points, but they lied to us on several issues. So, I stopped payment and entered a dispute with the corporate office. They offered me my old contracts, but wanted me to pay thousands in back payment which I did not have. So I requested the deed in lieu of foreclosure and received it. You must be an employee of Wyndham to make a statement like you are all weak.

Rita Storie

4/6/2014 07:52:30 am

Was told by salesperson that what we had was "only half a timeshare" and that we needed to buy the other half... Well, that went over well!! To be told that what you bought last year was pretty much useless?? When I replied, "Fine! I will just stop making payments and see my attorney", I was told that I was rude and disrespectful!! Oh, well!! Sales lady got up and left the room!! We took our 100.00 gift card and left. You can cut short these obnoxious meeting if you CUT TO THE CHASE!!!

Rita Storie

4/6/2014 07:59:54 am

And to "You are all Weak", Yes, humans can be swayed by slick salespeople... Both Wyndham salespeople we have talked with used these tactics.... First one, "Oh, that is what I was going to name my first child but it was a girl" (In reference to our son's name) The second one, "That was my first choice as a career, to be a General Contractor" (In reference to my husband's occupation).. Funny! Both of came from the Williamsburg site!! One now in OLD TOWN Alexandria..

Kim Phillips

4/6/2014 09:39:14 am

Way to tell them Rita Storie! I guess they didn't want to hear that you would stop making payments and contact your attorney? Did you get a deed in lieu of foreclosure?

james garman

4/7/2014 07:37:07 am

Recently went to a presentation in the Smokies. Did'nt sign a contract but said we were interested in the offer if my wife found work within 30 days even though we were not. Gave them credit/debit # and now worried they will still try to take payments from account. They "froze" their offer for the 30 days.

Kim Phillips

4/7/2014 09:13:57 am

James Garman, did you sign any contracts? If not, no worries. If you did then you need to cancel the contract if it has been less than 3 business days. If you did and has been longer than 3 business days, then yes they will deduct payments.

Ana

4/17/2014 04:52:04 pm

Jamea garman, they cannot and will not enforce your contract. That's illegal.

Wyndham employee

4/17/2014 05:02:47 pm

Lin,

You're fine. Your credit won't be hit. You can sell your ownership back to Wyndham. Yes, sell.

Meg link

4/22/2014 06:58:12 am

What does Wyndham ask for when trying to recruit people for these jobs? Are you a blood sucking leech with no morals or integrity...this is the job for you!
This sounds like an absolute nightmare & I am terrified to go to the "presentation" that I have already paid $199 for. My husband is already pissed at me for buying this so I can't imagine how mad he will be after being tortured but unfortunately I didn't read this before signing up.
I'm seriously thinking of eating the $199 but on the other hand thinking maybe we could withstand the torture & get our money back at least (I was promised a $200 American Express card & an extra nights stay). I definitely don't want to go through all the hell everyone is talking about & then never even get the "gift". Can they deny you the gift if you've had enough & either walk out or tell them to stick it where the sun doesn't shine?

Des

4/22/2014 08:59:10 am

I have been to three why dam presentations in sydney and Gold Coast,australia. I have accepted the $100 department store gift vouchers and discount hotel vouchers,valid for one year...these are gifts for attending. Sure it is a scam,entertaining and it appears that of about 30 attendees 3or 4 sign up. Not me I politely indicate that I could be interested ,give them my lawyers details and ask them to send the contract there for him to check. They never do,for two hours listening to their scam I receive about $100 hour value in gifts. Be strong....do not yield

Meg link

4/22/2014 09:38:58 am

Thanks for the advice. If we go through with it I'm keeping mental notes of all the advice & tricks everyone has shared on here hoping to escape without being exhausted & abused & try to actually enjoy our stay :)

pauline

5/1/2014 03:33:32 pm

I have been a Wyndham owner for about 10 years. Before that we would go to various placesjust for thefreebies. We were on a budget but took family vacations every other year that way. When we were ready to buy we alrea knew the routine. We let the sales person go to the best offer and several closers.We were well prepared because we saw all the options. If you aregoing to waste time going listen yo everything. Then, make sn educated decision. Do not talk to people who don't use it. If they have not used it, there may be two reasons why. 1. They couldn't afford it from the start and trusted a commission based sales person to convince them otherwise. 2. They did not read anything until they realized that they shouldn't have trusted the sales person with their financial responsibilities. When first started out, we would over extend our cards to enjoy family vacations. Note we research resorts and check reviews by consumers. I take 2or3 local trips per year poconos atlantic city virginia, orlando.

Barbara

5/2/2014 09:21:25 am

My husband & I just returned home from Maui. We attended a Wyndham presentation to stretch our vacation dollar. We were greeted by the sales rep, taken to a cubical, asked what kind of work we do, then she started a side show on an ipad while she disappeared to get another woman. Together they decided that my husband working for our city & my recycling did not qualify us to make 75k a year. Then a man was called in & he asked us to leave...stating that there was no way we could afford the time share!! I said to him that most of the people in the room couldn't afford it & I was told I couldn't judge people on how they look...BUT isn't that what they were doing to us????We made sure we received the promised discounts before we left & YES we were escorted to the front door. These people could not have been more rude if they had tried!!!!

Kriz Carcamo|Timeshare Cancellation Rights link

5/3/2014 01:52:55 am

Buying a timeshare under the impresion you will save money on the long run on travel expenses such as airfare or cruises equals to being a victim of timeshare fraud. Timeshares will barely provide you a small discount on accomodations and that´s it. Timeshares will not provide you, in most cases, any discounts on your vacation expenses.

Mary Thomas link

5/8/2014 12:56:02 am

Relief for WVR Owners

5/13/2014 03:47:57 am

My suggestion is that Wyndham Vacation Resorts is not a scam - but it is far, far more complicated to really get the full potential out of your points than the salesmen will indicate.

I've had a great experience with WVR. For well over a decade, I've had success using our 2M+ points each year. The simple difference between our experience, and that of others posting here, is that we have really learned to leverage the nuances of "the system." It can work brilliantly.

I am actually looking for "more" points. Not to buy - but to book vacations with, for resale. I've got a simple system for doing this, and 50% of my revenue goes to the points owner up to the full amount of your annual maintenance fees. If interested, reply or text to 5804300 (area code 336). Ideally looking for Platinum owners.

If you consider your WVR purchase a mistake, we can't "undo" that. However, we can mitigate the ongoing pain, and in the process teach you some of the strategies that will allow you to enjoy the full potential of your purchase.

Steve in VA

5/14/2014 12:25:44 am

My wife and I attended a Wyndham presentation in Myrtle Beach in 2011. I went begrungingly because I had heard about the high pressure sales and all the things they do to trap you. Keep in mind that I went in 100% determined not to fall for the sales pitch or buy anything. But, they got to my wife, and after 3 hours (wasted beach time we could have spent with our kids), we ended up buying one. I could spend an hour telling about the methods they use to trap you (such as having the "front man" - the initial person who is dedicated to you when you arrive, be his first or 2nd week on the job, and tell some sad story about how he was just trying to support his family). They told us the location we wanted (Myrtle Beach) was not available, but when we were about to walk, they magically talked to their manager and he "unbelievably - never done it before" agreed to sell us the unit in Myrtle Beach - what good fortune for us. They wined and dined us as we signed the 200 pages of paperwork, and people kept coming by and saying..."Wow...you got Cherry Grove...that's unbelievable!" Anyway....fast forward...we went back to our beach house and immediately called Wyndham to try to book a place for the next summer. Surprise, surprise, we didn't have enough points to stay in Myrtle Beach (the unit we had "bought" in the prme season, but we could go to Baltimore or Williamsburg, VA. (We had been assured by the sales force, the incredible number of points we had "coaxed" them into giving us would give us any place we wanted. Realizing we had been had, we looked online and discovered that we had 24 hours to cancel the contract no questions asked. We filled out the necessary form and faxed it that evening. Done! For those who aren't as fortunate as us, I would recommend going to this site....http://www.timesharecancelprofessionals.com/

Kurt link

5/20/2014 12:31:03 am

Went to Wyndham presentation in FL. Heard all the nonsense tactics... salesman talked about his wake up call (showed pic of his crumpled car from accident where he was 'almost killed')... life is too short.... It's an investment...you're not going to stop taking vacations... blah blah blah. Whole deal was laughable. The points process is so cumbersome the salesperson couldn't describe it with any clarity. When we asked them to show us how it worked, none of the locations we looked at were available on our dates. When we asked to see Maintenance and Assessment fee history for one of the resorts, Mary Jo (one of the closers) got angry and said she'd only disclose it if we let her photocopy my drivers license and fill out a credit application! Obviously I declined. She said we weren't serious 'buyers'. I actually was having fun toying with these deceitful moral-less scum. They eventually had enough... said i was wasting THEIR time!!! Gave us our $200 Amex gift card.... andd sent us on our way. Unbelievable. Won't waste

Marty

5/21/2014 06:51:50 pm

Yep...Got me !

Call after call after call to upgrade or recommend people that they may contact. No way would I put my worst enemies name forward.

4yrs member. Received regular (every week) marketing call today.... "for just under $1.00/week we can elevate you to Diamond Level, extra points, no Housekeeping fees, etc, etc, etc"....sounds good.

For $1.00 extra dollar a week....mmm yes, OK.

I was then put through to legal (????)...."Just a few questions Sir "Stupid". Annual income? Spouse income? Weekly spending ? ...? ...?
Hang on....you have all my information, we are not refinancing are we ?

No Sir "Stupid"....Well not really "Refinancing" just extending your term from 86 months back to the minimum 116 months......"

Oh I understand, the $1.00 extra a week Maria suggested is actually $1.00/week for 9.6yrs plus an additional $785.00/month for 3 extra years....$22 500.00......You can go F...Yourself Sir "Legal" !

Of course Maria recalls me after 10 mins to assure me I would be better off and that I don't understand (wish I had recorded the conversations as this would have landed somebody in jail for fraud/misrepresentation).

Don't Go There...You will regret, BIG TIME !

Wyndham

5/19/2016 06:14:54 pm

I work for Wyndham and cannot believe the lies being told about this company! First of all if any of this were true and we were deceiving people this much then where are all the lawsuits? There are none! Not one? Why? Surely one of you who has been hurt by us has the courage to sue us. We'll I guess not because this is not true. Who signed the contract in the first place? Who read what the contract said? Why did you not just get up and leave? You agreed in the first place to talk to us!! So deal with it.

Paul Tho Z

6/13/2017 03:01:13 pm

This is all true. One day it will tumble. You are a pile of arogent scumvalls. No customer service is ever displayed by your sales team. Hope you fail miserably in your scam. Get a real job where you don't have to lie and decieve.

Shanelle Moon|Timeshare Presentations link

5/23/2014 04:43:11 am

Timeshares need to be looked up as a purchase and not an investment. Regardless of how timeshares are presented, they don´t perform as well as a house or stock investment. If you look around the resale market for timeshares on websites like EBay, Redweek, or TUGBBS will find that you can buy a timeshare for far less money than what the first owner purchased it for.

Ashley Murray|Is timeshare a good investment? link

6/3/2014 01:53:06 am

Thousands of International travelers, particularly from the US and Canada, have fallen victims oftimeshare fraud while vacationing in Mexico. Resort developers hire skilled salesmen to represent their timeshares as many different attractive packages, such as financial investments, deeded properties, or vacation clubs, just to increase their sales.

Des

6/3/2014 05:52:20 am

I feel sorry for those who have enrolled and lost. I have been to four presentations...each time I have taken the $100 department store gift cards and discount hotel vouchers...given them my card and asked them to send the contract to my lawyer as I take his advice,,,,,I am polite but this is my response. Interestingly they ne'er send the contract, be strong you would not buy a house without expert advice,,the sameshouldapplytotiesare.

Sasha Collins link

6/9/2014 07:05:04 am

Melanie Brown|Timeshare Scam Companies link

6/25/2014 04:17:25 am

The timeshare industry has been into the lion’s mouth for the last couple of years, and it has generated lots of controversy and discussions in many forums and blogs on the web. However, since we’re living an economic downturn, anyone would expect that the timeshare sales collapse, but instead of that the sales seem to be increasing… but this comes with a trap: timeshare scams are increasing too. That leads us to the question: then, why keep people investing on timeshares?

Nate

6/25/2014 09:58:31 am

Is there any company or law firm out the that can help me get wyndham off my credit report?

LilShortRib

6/25/2014 02:21:43 pm

Nate I am in the process of trying to do the same thing. I have a friend who is helping me attempt to do that. Let me know if you are interested by replying in this forum and I'll give you my email address.

Bill

7/8/2014 01:04:20 am

All you have to do is say this word..."Misrepresented" The sales person misrepresented us, and we are going to file a complaint with the Division of Real Estate against the broker. 9/10 they will let you out of your contract, but you will not get any money back. The rule in real estate is if there is a problem, sue the broker.

J.J. Lanzo

7/9/2014 01:15:15 pm

My personal opinion about timeshares is this. If you want real change in the industry, then it may be necessary to stage a revolt. It's funny how the timeshare developers and scam artist can trick, lie, and deceive people into signing a lifelong contract to legally rob them blind with no chance of any consequences legal or otherwise, and this is totally unethical and immoral (period). If the average person tries things like this, they wind up buried in the legal system so deep it isn't even funny. There is power in numbers though, and the people truly do have the power to get changes made to such a sick and despicable business model but only if large groups are willing to stick together. The timesleaze industry needs to be held accountable by the people, and the people need to take a page out of the timesleaze industries playbook. You want to hurt people and ruin their finances? Fine, power to the people you ripped off. Time for a revolt. A bully keeps on bulling until someone knocks their @$$ off!!!! Screw the timesleaze industry.

LuLu

7/12/2014 03:20:11 am

My husband and I purchased points through Wyndham in September 2013. We can no longer afford it and have actually stopped paying the monthly payment and maintenance fees. I am very upset with Wyndham as they put more money on a Bill Me Later account than they did through the financing and the payment on the BML account is more than we afford It is outrageous. None of this was explained during the buying process. I have contacted Wyndham several times, and they won't do anything to help us. Can anyone offer any advice on how to handle this situation. Come to find out we don't have enough points to stay anywhere for a week, and nothing is ever available when you do want to vacation. They told us we would be able to vacation at any of their resorts. Maybe if you book over a year in advance. They tell you anything to get you to buy.....

Lilshortrib

7/14/2014 02:05:50 am

Lulu,
If I remember correctly I called the compliance department when I caught them in a lie and I was able to cancel a contract with them. It was a while ago so I don't remember the details, but I would recommend calling their compliance dept. and go from there. Good luck!

LuLu

7/14/2014 04:02:52 am

Lilshortrib,
I have spoken to the compliance department, and they pretty much said there is nothing they can do unless I have any kind of documentation that says what they told us. They pretty much said their is nothing they can do because we are out of the rescind period. Thanks!

LuLu

7/14/2014 04:03:05 am

Lilshortrib,

I have spoken to the compliance department, and they pretty much said there is nothing they can do unless I have any kind of documentation that says what they told us. They pretty much said their is nothing they can do because we are out of the rescind period. Thanks!

LuLu

7/14/2014 04:09:01 am

LuLu

7/14/2014 04:09:13 am

kip

7/14/2014 05:59:00 am

That is what compliance tells everyone. contact timeshareanswers.com

Lilshortrib

7/14/2014 07:32:11 am

Lulu,
I would then also suggest contacting the attorney general's office. You may have to call the office for the state the property is in.

Olivia Wild link

7/17/2014 07:48:08 am

Thousands of International travelers, particularly from the US and Canada, have fallen victims oftimeshare fraud while vacationing. Resort developers hire skilled salesmen to represent their timeshares as many different attractive packages, such as financial investments, deeded properties, or vacation clubs, just to increase their sales.

7/24/2014 08:49:52 am

We sent a formal notarized letter within 4 days of signing our contract with Wyndham. It was received 2 days later. We asked for written confirmation of the cancellation. How long should we wait to receive that written confirmation? Has anyone else rescinded the contract and gotten written confirmation of it? Should we be prepared for a nightmare in a few weeks, because they try to charge our card?

Sai

7/27/2014 06:06:30 pm

Wyndham representatives have set up multiple tents at our local flea-market. Lured into the promise of a 2-night stay, I paid the $20 deposit to listen to the presentation but have absolutely no interest in the Timeshare.

Even though I plan on saying no, I'm quite intimidated at the thought of being ridiculed and thrown out. I want to get my $20 back at the least. I have a copy of the presentation confirmation which states "absolutely no obligation to purchase anything" and I believe that should give legal right to not be thrown out. I hope.

Does anyone have experience with getting the deposit back? Does it require sitting through the entire presentation? Or can I show up, demand my deposit and leave?

Has anyone had any repercussions for leaving or not attending? One part of this tour confirmation says that upon failing to attend, wyndham has the right to charge you the full amount for the gifts!

Char link

8/3/2014 04:25:18 pm

Has anyone else been offered an interest free credit card for the purpose of making monthly payments then had Wyndham charge their maintenance fees so that the amount owed never goes down. And has anyone else been signed up unknowingly (it certainly was NOT explained) with a Bill Me Later account? We were rushed through the paper signing with little of NO explanation of what we were signing. Six months later Bill Me Later began billing and we had no idea what they were. It seems like Wyndham got the money and we owe these other entities. Confused.

LuLu

8/4/2014 12:11:54 am

Char,
We knew they were putting money on a bill me later account, but not over half the purchase. We were not told about 6 months no interest. When I called Wyndham about it after we started receiving the bill, they pretty much told us they couldn't help us because we were out of the rescind period. I called Bill Me Later, and they couldn't help either. The last time I talked to BML the gentleman stated that Wyndham is putting a lot of purchases on BML and wasn't sure why considering the interest rate. It has been a nightmare for us. We are paying a monthly payment for double the amount we expected. We didn't get the credit card but I have seen lots of people posting about that too. They just want to sell to you they don't care what kind of financial hole they put you in. File a complaint with the BBC and contact the Attorney General's office.

Wake Up

8/12/2014 03:22:27 am

Wake up people how could you fall so this, with the internet now it's almost impossible to be scam unless you are stupid enough to believe everything people says, the only thing they want is your money you have to be careful before giving any money if you think you need some. I when to there presentation as they told us it was only to show what it look like inside...a visit! Endup trying to give a presentation and a sale pitch ... I said alright I will do my research then I will make my decision...they said you have to sign up now you cannot come back... I said this seems like a scam to me. And they started to insult me and call supervisor that was very un polite and un respectful so I said okay here is my answer "NO" ! give me my free stuff for wasting my time!

Gold Coast Australian

8/25/2014 08:30:23 pm

The wife and I just came back from a sales presentation at Wyndham Surfers Paradise, on Australia's Gold Coast.

What started off as a friendly one-on-one conversation about holidays, soon became a very hostile and pointed exchange with the sales team leader (British woman named Tracey), and another sales person (young woman of Indian appearance).

We were repeatedly accused of not liking Wyndham, and telling lies when we presented the facts about Wyndham Vacation Ownership to them. They denied that owners were obliged to attend owner updates when staying at a Wyndham property (which isn't true), and kept making unnecessarily personal remarks about why we don't have kids, etc.

In the end, they showed their truly ugly faces when it became clear we weren't going to invest in vacation ownership. The only truly nice guy was the sales person we were dealing with, a young man of Indian appearance who was never too pushy. If I were going to buy, I would definitely have bought from him - not the others.

While the benefits seem attractive, think carefully if you are prepared to be subjected to high pressure sales tactics, and downright rude comments before walking away from the sales presentation feeling like you've done something wrong - when in fact you only followed what Wyndham promised.

jazz

9/2/2014 12:25:07 pm

ripp off ripp off
greedy
i am cancelling mine
i have been paying for a year ,i have never used it .
the only reason why i signed were the airfare .
when i call to book few weeks ago ,i was told that i have to buy more point in order to qualify for airfare stuff.''that was unbelievable ..
at the presentation it was the main point for me . because i don't vacation that much but definitely travel since i have relatives oversees and visit the every other year,

Patricia Gilbert link

9/8/2014 02:28:57 am

Thousands of International travelers, particularly from the US and Canada, have fallen victims of timeshare fraud while vacationing. Resort developers hire skilled salesmen to represent their timeshares as many different attractive packages, such as financial investments, deeded properties, or vacation clubs, just to increase their sales.

ana

9/18/2014 06:10:04 am

Has anyone got legal advise from a lawyer about canceling a Wyndham contract?? I need to find a way out of this contract my recession period has past, but my first payment is coming up. What should I do. I can't afford this.. Thanks please help.

LuLu

9/24/2014 12:24:21 am

They denied my BBB claim. So I have just quit paying Wyndham. Hopefully they will do a deed in lieu of foreclosure or at this point I don't care if they do foreclose. We are still stuck with the Bill Me Later bill. They also have reported us being 60 days past due to the Credit Bureaus. My husband's score has taken a big hit because of this. I just want it to be done. I am so stressed out over the whole mess. Never will we fall for the timeshare crap again.

Rita Storie

9/24/2014 01:21:58 am

What if 50% of us just STOP PAYING?? Could we take this company down?? Have no problem with the business.. just the lies and tactics. . AND when it comes to TIMERSHARE... we are dealing with trained liers. Most of us who have fallen for these lies did so not because we are stupid but because we are trusting... And it is sad that we have to be on guard for these vultures while on vacation..Kinda puts a damper on the word VACATION.. I also stood up to them and said NO! And was accused of being RUDE.. Have decided if I must be RUDE (not my typical demeanor) then so be it...

Rita Storie

9/24/2014 01:24:13 am

Michael

9/24/2014 01:05:35 pm

Went to this rubbish today in Maui. Boy are they Scammers! Stay away people , these leaches are not there for you. I'm glad I'm a strong person. STAY WELL AWAY, save your time and sanity.

Clemon link

9/29/2014 07:33:29 am

Hello all,

I fell victim to a timeshare scam recently in Pigeon Forge, TN. I’ll spare you my story for now, because I want to tell you what I did to get out of my contract. After 70 days of calling, sending lengthy emails, and waiting for someone to respond, I finally looked up the company’s Better Business Bureau profile and RipOff Report complaints and realized I had been scammed. I felt I had been scammed well before 70 days, but I was holding on to the hope that maybe it was just a misunderstanding and that it would be cleared up soon. But when I saw other complaints similar to mine, that was confirmation that this company was going to try to keep me on the hook for the rest of my life even after I my deed was paid because they were going to hit me with maintenance fees year after year.

So, I decided to go to war with them. I was determined to do everything in my power to make them regret ever signing me up. And that’s what you need to do also.

Below is a link to a website that I just created that explains what I did to get out of it. I encourage everyone who reads this visit and sign up and share it with others. Sites like http://www.timeshareconsumerbureau.com are awesome tools to help people learn about this type of scam, but there needs to be so much more and soon because this type of scam is rampant and they are cheating trusting people out of billions of dollars. So many people just give up or give in; they’ll continue to pay the fees knowing it’s just money down the drain or they will stop paying and ruin their credit and possibly have the timeshare company come back and try taking them to court for it.

If you are a victim of this type of fraud, voice your complaint on this website and visit my website - this is just the first of several that I’m building. Please give your feedback on what I can do to make the site more useful. It is a work in progress, but hopefully it will help you get a better understanding of how timeshare owners think and operate… and hopefully it will show you have much more power than you realize even if you don’t have a penny to your name.

Be a soldier and join me in the fight.

Website: www.howtocancelatimesharecontract.com

Josh

9/30/2014 07:56:50 am

I got pre gifted 6 tickets to the aquarium and a $50 gift card to margarita ville to attend one of these. These wrote down my credit card information. Just in case I didn't show up. I was told it was 2 hours, but it was 4 hours. Also they asked for my driver License a couple times. I didn't buy any timeshare. I hope they don't charge my credit card and I'm not sure why they had my drivers license.

Minna

10/2/2014 08:44:26 am

Hello Kim,

I read over all the comments you posted and thank you so much for taking the time to respond here. Couple questions,

Once you stop making the payment, do you immediately send Wyndam and credit Bereau letters explaining why you wish to rescind from their contract? When do you send the letters?

Thanks,

Wendy

LuLu

10/4/2014 01:29:04 pm

Can anyone offer any advice on what steps I need to do to try to get Wyndham to take the deed back? I realize I will pretty much be stuck with the BML bill. I have not paid Wyndham anything since June. We have received a few calls, but for the past month or so I haven't heard anything from them. I filed a claim with BBB, but they denied that. I have also filed complaints with the Attorney General's office.

Clemon link

10/4/2014 04:48:44 pm

More and more people are falling victim to this scam everyday. Many are victims and done even realize it. I'm trying to warn as many people as I can about them. Please share your story with me at http://www.wyndhamtimesharescam.com.

Kriz Carcamo link

10/8/2014 02:59:49 am

Thousands of International travelers, particularly from the US and Canada, have fallen victims of timeshare fraud while vacationing. Resort developers hire skilled salesmen to represent their timeshares as many different attractive packages, such as financial investments, deeded properties, or vacation clubs, just to increase their sales.

christina

10/21/2014 12:14:24 am

Please help, how can I get out of my wyhdham time share, I can never use it. And have lost my job and can not afford it any longer. I am behind on all payments. I just want to give it back and get out of this mess. PLEASE PLEASE GIVE ADVISE.

Des porter

10/23/2014 05:30:39 pm

There has to be a worldwide revolt on why dam timeshare scams. Perhaps if masses protest outside hotels like Ramada,part of the scheme patrons will take notice

jiang

11/7/2014 11:52:35 pm

Lulu,
when you say you filed a BBB compliant and they denied it, who denied it?

11/9/2014 09:31:39 am

This company is 100% scum. Their sales people use the sleaziest tactics and trained to badger, agitate, and insult customers if they do not purchase. This company makes me absolutely sick.

avabutler link

11/22/2014 03:31:13 am

Tsmitty

12/9/2014 02:50:40 am

I won a "gift" as well. Text below. After reading the warnings on this website and comment chain, I will not be taking it. Much appreciated!

"A Fly Away Getaway vacation certificate. This certificate is valid for 4 coach class round trip airline tickets to your choice of 31 destinations when you purchase a minimum number of nights at select hotels OR a per night discount on up to 7 consecutive nights at select hotels. (2 ticketsmay be used per vacation, 2 vacations allowed) Nightly room taxes ranging from 0%-22%, airport taxes ranging from $28-$98 per ticket and any additional fees, fuel surcharges and incidental expenses are not included."

Chris

12/9/2014 07:48:34 am

Long story short- Bought timeshare on Wyndham Credit card (Oct 19) sent rescission letter (Oct 20) , Confirmation they received it Oct 21. But are still getting the run around (Dec 9). Letter of rescission said for them to NOT make any more charges on the Credit card and they did. But they haven't "credited" the money back. I am due to start paying on the CC-what should I do? Not pay anything?

Alissa

12/26/2014 02:49:37 pm

For those who successfully got a deed in lieu of foreclosure, how long did you stop paying before they agreed to this? We have missed three months of payments now, are getting calls 10-15 times a day, and have gotten certified letters about being in default and having 30 days to catch up before they pursue stronger collection efforts. We are not answering the phone calls at all. Any advice as to how long to wait to send a letter requesting the deed in lieu of foreclosure?

Jim

1/3/2015 04:03:12 am

Wyndham commits fraud daily with their timeshare presentations. I bought one, then when I lost my job I went in to try to get the payment reduced, because I found out that selling it was impossible, despite what I was told at the original presentation. I talked to a salesperson who told me that if I bought a second one, once I paid off the credit card debt that I would incur, the first one would be annulled. Well, I was dumb enough to believe that, and now I have two. Wyndham is nothing but a scam, and if they recorded their sales pitches, no one would be stuck in the contract because their salespeople lie.

Vicki

1/6/2015 04:04:57 am

I would love to sell my Wyndham timeshare. Can you give me any information on how to do this?

juney link

1/12/2015 12:15:02 pm

I am so mad I fell for the sales vultures at Wyndham. I want out of my contract everything was deceitful. I decide to fight until I am rid of them. Dont care what happen after.

Judy-Danny

1/16/2015 11:04:08 pm

My husband and I have had dealings with Wyndham Rewards for many years with no issues. Six years ago we attended a sales presentation for Wyndham "points system". We came close but didn't buy. We signed up again this past December for another one in New Orleans. I know - a glutton for punishment. Well, 5 hours later - after ignoring all the "signs" - we walked out as owners. After much thought, agonizing, and kicking ourselves, we exercised our right to cancel the contract. By law, in Louisiana, we had 7 days. I sent a certified letter requesting cancellation. I had no problems whatsoever. The credit card I was approved for, for the down payment, was credited and the account was closed. I guess my point is - READ THE CONTRACT THRU AND THRU WHEN THERE IS NO ONE PRESSURING YOU and EXERCISE YOUR RIGHT TO CANCEL if there is ANY doubt.

Anthony

1/23/2015 10:04:41 am

Hello everyone I am reading all these comments and its making me nervous now. I just now purchased a 4day,3night stay at Oceanside, CA plus they offered a $100 American express card. and I purchased it for $160. I have no intent to buy time shares or whatever it is they're selling. I have to attend a 120 presentation with my wife and my daughter (age 5) and that's it. Well that's what they said on the phone. Is it worth what I just paid? or should I cancel? Please any honest information is much appreciated.

Janet

1/31/2015 09:23:16 am

Wyndham sales force is highly trained and will say whatever they need to in order to sell. Their attorneys, of course have covered whatever deceptive stories the sales people tell, by writing up paperwork and contracts so long that you could never read it all unless you spent a week with your own attorney. That was my mistake - being gullible and believing what I was told... And NO, don't even think it's easy to rent like they claim (but paperwork covers that lie). And No, don't think you can go where ever you want, unless you buy enough points to book before anyone else. And no, Wyndham does not care if you can afford it or not, just sign the papers and you're in. But NO, don't be late on a payment , or you can't use your reservation that you paid enough for you ver the years to own a vacation condo... And NO, don't think that complaints to the BBB will do any good, you signed the contract. And NO, do not buy into the Pathway program as it's just their latest sales tactic and will not help those of us who truly need help. And NO, not one of us matters to Wyndham, only our money talks. Like many have said in comments above, you can ask Wyndham for help, but unless you experience a miracle, that won't happen. I am talking to attorneys at this point.

danno

2/6/2015 01:19:05 pm

to the gal that was afraid to lose her two hundred bucks, that's just a drop in the bucket turn and run. the rest of us need to organize and git a class action lawsuit goin' any hungry lawyers out there? .....stil waitng for our magic mountain tickets

Jen

2/7/2015 08:24:14 pm

Hi I become Wyndham vacation resort ownership last nov 2013 in NSW,Australia.i am aus permanent resident like to all they gave us false hope and its life time investment.Now realise it's not.they ve not mention levies ,maintaince charge,hard to get room which we want and lot more.
It's hard for me to make payment and my cooling period 7 days also over.I am looking for how to cancel my contract but seems hard to get information.is there anyone from aus who has experience samething and was able to get out of this ownership.
I would be greatful if anybody give any ideas how to proceed.
Cheers

matt

7/26/2015 10:04:30 pm

Hi Jen, we feel the same way. Gave us misleading info and they where out for a quick buck. What have you done? We also want to get out of lifetime contract but dont want it to ruin our credit rating. We have been talking to people in usa about it and they work a bit different over there but we have hit a deadend here. Any advice?

Allan

1/27/2016 06:20:12 pm

Hi Matt, what happened to your case? Are you still in process of get rid of it or you are a big relief? Please let me know i am in the same situation with you and Jen.. Thank you.

Allan

1/27/2016 01:08:47 am

Hi Jen, we are in the same situation here in sydney. If you are out of Wyndham please share the solution

Matt

3/16/2016 08:21:59 pm

Hi Jen and Allan
Yes we did get out of wyndham. finally.
happy to help you with what we did.
email me at mhesbd@gmail.com
cheers

Gloria Thompson link

2/8/2015 04:18:02 am

Trying to get out of Wyndham just send out letters. I was tortured and lied to by the sales agents. Hoping for a solution soon. Just want out I know I am out of my deposit but I will not give them another dime. Waiting for the harassing calls now. I was pressured on 1/2/2015 Also never used or will I use the timeshare. A credit card and PayPal account was given to me without me asking for it. Signed and initial so many documents and wasn't given the time to read them. They ruined my lasvegas vacation.

LORRAINE McDERMOTT

4/19/2017 11:40:24 am

yes i was done the same way how do you get out of the pay pal bill those sales people are nasty people

Sara link

6/15/2017 09:33:24 am

I may be able to help you. you can contact my direct cell 704-800-6742
I used to work for them, but now I work for the consumer getting them out of their contracts.

Shane

2/9/2015 03:11:26 am

We payed ours off years ago and now only pay maintenance fees can we just give it back and walk away.?

Chanda

8/16/2016 11:23:57 am

HI there, any luck? did you get any money back from them?

Mark

2/19/2015 11:42:03 am

Mark

2/19/2015 11:46:04 am

I just got the $159 trip for 4 days and 3 nights yesterday, haven't booked anything yet. Is it worth it to take the trip if I am surely not going to purchase a timeshare? Or should I just cancel the whole thing and avoid the presentation? Part of the details said I have 3 days to cancel, other part said 15 days? Any help? Thanks

Brit

2/20/2015 12:15:33 am

Yes avoid they will hound you over and over again this isn't worth anything. I am telling you from experience do not even show up. Trust me. worst headache of my life. Sales men are very aggressive and rude. They don't care about anything besides you signing a dotted line. Please believe me

Dan Spencer

2/20/2015 01:56:12 am

Wife and I attended a presentation in Vegas after many many calls from their sales people. My wife had stayed at a Wyndham Hotel in Washington DC and said it was very nice, so after being promised $100 Amexco gift card and three free nights at a Harrah's resort on the strip, we jumped in the wife's Prius and drove up from San Diego. We got hit up by Wyndham people at every entrance and exit at Harrah's , which got me thinking this presentation is a scam.
We have had a timeshare for many years and we usually use RCI to make our vacation arrangements. During our presentation our Rep was a guy that was so full of himself, telling us how he had a million dollar home in California, and was curious how I had managed to have a nice place in San Diego on 5 acres of property with my little managerial job with a Drug Chain. My wife and I worked hard for many years for what we have. We are both in our 70's and to have this little fart selling timeshares, to bad mouth my occupation, rubbed me the wrong way. Long story short , we did not get through the full presentation , but we did get our $100 gift card after sitting down with two more sales people (Hammers) that tried to accuse us of previously attending their crappy presentation.
This was such a bad experience for me and my wife of 45 years, that we cancelled our final night at the Hotel and came home. We were also told that we would receive a complimentary 1 night gift at any Windham resort in the mail. It has been over the 6 to 8 weeks that we were promised and I doubt that we will receive it. I feel bad for the many folks that actually signed up for this scam and I hope you all are successful in getting out while you still have your shirt!
Oh, I also found out on this trip that Wyndham has owned RCI since 2006 and we have been a member since 1989, yet they did not have us in their database........Unbelievable!!

juney link

2/20/2015 04:56:38 am

I send Wyndham certified letters, also letters to LV attorney general and LV real estate division. Next letters will be going to the credit bureaus and Federal Trade Commission and BBB. I was terrorized for 6 hours after refusing different contracts. I got involved on my vacation to LV for new years 2015. I cant explain how I feel about Wyndham they are ruthless sales people who lie and stop at nothing until you sign. I got a call from a Wyndham agent so waiting on a return call to see what the verdict is for me. Whatever happen I know I will never give them another dime, my mind is made up on that. I never used the points and will never use the points. They also got the deposit from paypal. I am retired single and just want out of this misrepresented presentation its fraud.

Margarett stewart

2/21/2015 07:18:07 am

My sister invested in Wyndham several yrs. ago. I don't know exactly how much she paid at the time but she told me a couple of yrs. ago in order to get out of the program she paid Wyndham over $30,000. I wasn't sure about this until her recent death and in reviewing her records I see this is true. This is in addition to thousands she had already paid. After paying her way out apparently she signed up for more. I haven't added all of the payments she made to the company but i would say it could easily run well over $75,000. When I called Wyndham, after my sister's death, to request the monthly bank withdrawals be stopped they had the nerve to ask me if some of her family would like to buy her shares. They also informed me the only way it could be cancelled was for me to cancel her checking account and the plan would then go into foreclosure. It takes awhile to get the necessary court papers in order for me to settle her estate so I am sure Wyndham continues to collect. I will add my sister had suffered a stroke several yrs. ago and it was very easy for companies such as Wyndham to reel her in.

Angela link

2/22/2015 11:53:54 am

Anyone on here needing help with either getting reservations, offsetting maintenance fees, getting out of your financial obligations and misrepresentation contacts please contact me at integrityfortimeshare@gmail.com . We are a group of prior industry execs and owners who are appalled at the internal policies, you as owners aren't even aware of. We are owner advocates demanding integrity for timeshare owners. I will be happy to assist in any way possible even if it's just answering a question you can't find the legal or policy information for. Please also beware of anyone asks you to pay ANY fee, other than a retainer for an attorney who specializes in Wyndham , please RUN! These are scams! !!!!

Angela

2/22/2015 12:00:54 pm

And Margaret. Just get the login information for your stayed account and stop the drafts online. I'll be happy to help you with this free of charge so there are no liens are placed on your sisters estate. If you don't have the logins we can still help gain access and can help expedite this process through the correct channel.

Kelly

2/23/2015 03:35:13 am

I got bullied (literally) into a Wyndham/Fairfield timeshare in Myrtle Beach back in 2001. They had me in tears. Sobbing. When I couldn't speak anymore they backed off and told me to go to the end of the "interview" and sign some papers to get my "free dinner passes". That guy there offered me up "one last deal" and I was so exhausted and seriously traumatized, that I couldn't handle being there one more minute. I have regretted it ever since. We have never, but once, used the thing. I've paid it all "off" except for the never-ending monthly maintenance fees. I got scammed into paying $500 additional to list it on a Timeshare auction site. HOW do I get rid of this where it won't affect my credit? I know I've lost thousands of dollars... but I just can't handle thinking about it and feeling so bullied anymore. And I'm scared to try anything after the resale scam. Twice burned, forever shy?

Pearce Then

2/25/2015 02:40:39 pm

Anyone please guide me with the steps to cancel a contract that I got August 2014. Should I stop paying the monthly bill?

Angela

2/25/2015 10:04:27 pm

Pearce then email me where and what size contract you purchased and state you were in when you made the purchase to integrityfortimeshare@gmail.com I'll help you any way I can

Angela

2/25/2015 10:12:09 pm

Kelly and anyone needing help please email info to integrityfortimeshare@gmail.com. I own an owner advocacy firm and are launching a nonprofit since the market is infiltrated with desperate owners and this has created the opportunity for scam artists everywhere to come out of the woodwork. We founded our business to help owners buy not all owners meet out requirement so we hope this nonprofit will be a place to continue our efforts to help and provide unbiased info to assist you in accomplishing whatever you are having problems with. Never pay upfront guys for anything unless it is a legal retainer.

ruthwashington|timeshare scam link

2/28/2015 02:41:13 am

Maria Narvaez

3/7/2015 11:55:03 am

We went to a presentation in Anaheim today, and while we don't have any complaints about the presentation, I am so mad about the bait and switch they pulled on us with the incentives they had promised. I was told we were going to receive a vac in Hawaii at a Wyndham property, but we received a certificate for an unspecified hotel instead. I complained about it, and then the finger pointing started, and no had authorization to make it right. I am so glad we did NOT buy a timeshare today. If they can't own up and fix this little mistake, I can't imagine what problems we would be facing as owners.

Shora

3/15/2015 07:13:10 pm

Today my boyfriend and I had been invited to the presentation in San Diego,to be honest because of offering zoo tickets and $50 we went there, they were very nice with fake smiles, it seemed they are playing roles lol, In the presentation it was funny because she talked about of heart attack of her boyfriend in a vacation or the last trip that she lost her father and how is so important having vacation with our family ...and of course about dream vacations too...then we all were divided in different groups and was presented by the best investment and ... My boyfriend told that is fantastic can I have this paper to think , she told NO! Or we asked we are in hurry but can we set up other day because we have lots of questions, the answer was NO!! And we told if you want to sell something how you can't give me other day because we like to no but they said no today is the best offer and they didn't let us to leave and at the end we left there and we could ran away of them, I didn't understand their attitude unless I searched their name and I read your comments! I am glad I have zoo tickets now if they are real lol

Tee

3/18/2015 06:20:00 am

I was a collector for Wyndham for 8 years. They will call you all day long if you have voice mail or answering machine. If you answer the call they should not call again for a couple of days. You are reported to the credit bureau on contract payments after being 31 days delinquent but they only report at the beginning of every month. Dues fees are not reported to credit bureau. Your contract Will not start the cancellation process until it is 151 days delinquent. They charger a rolling late fee after 10 days past due which is crazy. I got so tired of all the complaints from owners which I knew we're true but I couldn't do anything about. Too many mistakes we're made with owners credit card and checking information when they are on auto pay. The company makes too many unnecessary mistakes.

Angela

3/18/2015 12:28:02 pm

Thanks tee. I worked there for years as well, but in sales, customer service, inventory management. Your more than welcome to join those of us who have gotten together to take a stand against this fraud! Yes pathways is their new program that they have launched to help alleviate the default program. You can get out without credit hits guys. There have been many class actions(I was awarded thousands in unpaid wages a few times) but it is easier one contract at a time as all are different and all owners keep different records/emails and recordings. Be careful of deed in leiu of foreclosure as the front page says something but contracts do not relieve you of maintenance fees, late fees, etc. please be careful guys. Again anyone wanting out without dealing in these scams or wants to sell points flat fee yearly paid to you email at integrityfortimeshare@gmail.com

Geo

8/17/2015 10:18:05 pm

Angela or Tee, do either of you have some insight on the Financial Hardship packet?
I called last week and just asked for mine.

Dave

3/22/2015 03:45:53 am

Wyndham is nothing but a scam. I have wasted money on them, and all it is is a waste. They have their shit together: They get you locked into a contract, then you're fucked. Tell anyone you know who owns one:

Obie

4/1/2015 08:46:04 am

We got a call from Wyndham over Christmas break. They offered a 3 night stay at a resort for $199. The catch was we had to sit through a 2-3 hour presentation to become a member in their vacation club. We asked them if we could use the nights immediately. The salesman said sure, but you have to speak with our reservations specialist after you buy. He said, if they didn't allow us to book, we could get our money back. Win win right? No, as soon as he got our money it was all down hill from there. The reservation specialist told us we needed 15 days notice to reserve a stay. They refused to give us our money back and instead offered a amex gift card and extended the time to use the stay. We tried numerous times to get our money back to no avail. Seeing that a refund was not an option, we booked a stay for Spring break. Spring break was then adjusted by the school due to the number of snow cancellations so we had to postpose our stay. We spoke to a reservation specialist who apparently had systems problems. They told us they would have to call us back to cancel. We never got a call so we called to confirm the cancellation. Guess what? We were told that since we were now calling to cancel we would be charging a cancellation fee that basically equals the amount we paid. Even though they never called us back, they say it was on us to make sure the reservation was cancelled. Wow! Never Ever Ever Ever!!! Did I say Ever? use Wyndham Club. If you must use a vacation club, do yourself a favor and go on over to IHG vacations club or anyone else. ANYONE Else!!!

Buggsy link

4/13/2015 04:33:44 pm

I don't know how realistically this sounds but what if everyone stop monthly contract payments and maintenance fees, post advertisements and commercials on public media all over the nation about the manners, attitudes, sales pitches, lies and fraudulent practices the Wyndham sales staff uses in their presentations to coerce the citizens of America and other countries to sell their product? Look at the millions of dollars they would lose in the long run; I know it would one's credit but you 'd have your dignity, peace of mind and money in your pocket.( See it as a Strike on Wyndham Vacation Resorts Nationwide) I too am an owner and I bought in 2007 and added discovery points and after two years they would be renewable and rather than refund the money paid into that the representative decided to give me a better deal with another contract adding more points establishing VIP status with more money to pay monthly on two contracts. Well, as of January of this year, I am tired and retired and I do not want to pay another dime .Because I am not in the best of health and my finances are not enabling me to pay as I was, I want out of this massacre . How long does one need to pay for something that will never belong to them? And yes, I did know this from the beginning.

John link

5/24/2015 09:20:43 pm

Shawnee on the Delaware was the best ---were owners for 33 years---it's time for a class action lawsuit ----or stop paying ----it will not hurt your credit---it was $325 a week until Windham came in---now $880 in four years----they will not be opened in 3 years from now 2018----our American ecomoney is ready for a 25 year depression-----very sad what they will do to Kids----it's all for them---and us---mis mantagement a big scam----lets send them a message ----get out while your able----a vacation will be a thing of the past----+ for a gee you and your could go anywere in American---in 1981 my brother in law and I went across country for $400 each seen worlds fair-elvis place grace land-grand cannon -west coast---sky line drive--unversial studios ---over a month and a half---of American=a half of a week at Shawnee was good without Windham time shares are now a scam---CLASS ACTOIN WINDHAM -----or we lose them anyway -----ask for copy of by laws etc---any thing you could think of -----id;d love to keep it one month on ss will not pay for 1 week there they tried the points with us-----scam----scam---Whindham there must be 1 laywer who has a time share there----they were all ready sued BIG time for points ----etc

juney link

5/25/2015 02:08:35 am

Kim Phillips, I want to thank you so much for your advice. I send letters out to wyndham and other govt depts and its working out great for me. I am coming out of this nightmare clean. It's gonna be like it never happened I must say its like a miracle. Of course i didn't use the ts its just that i missed cancellation day by one day. I stated all that happened at presentation that was wrong. All i can say is thank God...

juney link

5/25/2015 02:29:40 am

Its gonna end up costing me 0 thank God. Cant wait to throw out all relating to them books and all. Nightmare is finally almost over...

Tom

5/25/2015 05:52:00 am

Just so everyone knows. Wyndham wants you to default on your property. It's a key to their business model. You default and they have already collected your deposit, maintenance fees, and interest. After you default they resell your points to the next bonehead they find. It's not a used car, that resale of your points is actually more money than what you paid. It just provides them with more inventory when you default. The company doesn't have to build new stuff as long as they milk you for all they can then force you into submission and resell your points.

5/26/2015 03:41:29 am

I have been a Wyndham "owner" for about 15 years. For a period of time I got serially suckered into buying more and more.I have a doctorate, yet find the rules and regs quite confusing and bewildering and find fees at every turn. If you try to rent your points on eBay, no way will you get what you paid for them in maintenace dollars, let alone the price of the sales contract. At least if you have cancer it kills you. This contract lives on and on, beyond your death, and maintenance fees live on and on, even to the next generation. Some people are buying contracts from eBay and paying a lot less money. Im not advising anyone to buy anything however.

Lisa

5/30/2015 06:06:00 am

The girl I had originally was very nice and seems pretty normal. She said she had only been working there for about a month. I got along with her fine. A more senior sales person came over since I had questions about the product and took over. I am pretty sure I confused him as I am more comfortable with numbers than he was. I expect the economy to have some problems over the next few years and thought I might be able to buy it later for cheaper when I am more established. If it takes a year out to get a reservation I'm not sure if I am organized enough to use it anyway. I got some answers out of them on the variance of pricing in the point system but at the same time I'm really comfortable with numbers and most people aren't. It struck me as unaffordable for the demographic it was being marketed to, middle class people in a stagnating economy. It might be nice to have as a backup for people who are rich enough to afford it. My friends grandmother has one but she has a lot of money.

What seemed to work the best was asking a lot of mathematical questions about how much the points would buy. And what extra fees there are. I mean they were answering the questions as i was interested in the product but I was there as much for curiosity about how it worked as for the freebies. (I'm a geek). I still said no as I did not want a new monthly bill. From what people have said on the forum they misled me about availability as a lot of people seem to be having trouble getting a reservation.

Christine

6/6/2015 12:10:51 am

How do we start a class action in Australia, clearly there are more than enough of us, if class actions can make banks back off or change there ways than surely together we can force this company to get fair dinkum or expose them for the scam they are and redeem our outlay, I personally would give $1000 of my money to any lawyer/s who could achieve this, times that by hundred, thousands or hundreds of thousands of disgruntled scammed buyers and I'm sure it would be worth your time. I'm in!

for_real

6/20/2015 01:46:07 am

im in for class action!!

matt

7/26/2015 10:12:12 pm

Hi, yes we would definately like to get involved! Wonder if this is a story for Tracey Grimshaw? Who is happy to get together on the phone and get tbe ball rolling. We are in Sydney

Matt

8/15/2015 08:14:36 am

We have done some research over the last few months and have found someone in America who can help us. We will be his first case in Australia and lots of research has been conducted as our rules and contracts are a little different but we are now ready to push forward and see what happens. Yes it's a gamble because we are on the other side of the world but I would rather try something than give Wyndham another $ will keep you posted how it all goes and if successful we will definately be recommending this company.

Daki

8/18/2015 12:39:54 pm

Also up to get out of these in Australia, another cant use them at all scenario and financial rip off - I'm interested in court case info as well

Chong

3/8/2016 10:31:09 pm

Hi Matt

I saw your post on the TimeShare Consumer Bureau website, about engaging an American lawyer to help you get rid of your Wyndham Timeshare. I am from Australia and I am in the same boat as you, and I'm just wondering whether it worked out for you? Please advise, I would really appreciate if you can respond to my message. Thank you in advance.

matt

3/16/2016 08:23:19 pm

hi Chong and Daki
happy to tell you what we did
please email me at mhesbd@gmail.com
cheers

6/9/2015 12:25:08 am

He hello all maybe I can help. I worked at Wyndham as a "vacation councilor" aka timeshare salesman for less than two months before I quit. This was the absolute worse job I've ever had. Many of these people have no conscience and merely see you as a deal. I am well aware of their dishonest sales techniques and lies and would be more than happy to testify on your behalf. If you really want to get out of your contract now sell it for pennies on the dollar on eBay. Take the loss and just relieve yourself of the perpetual maintenance fees that never end and will only increase. If you can't sell it give it away for free. How many of you know that you can have a special assessment fee for thousands and thousands of dollars in case of a act of God as in the case of Hurricane Sandy. Ask anyone who owned in Atlantic City. Get out now. Even if you forclose it will only stay on your credit 7 years and then it has to be removed.

April

6/10/2015 02:19:21 pm

Hi,

We signed up today. Is there a way I can get out of this before it is too late??? Signed up 6/10/15

6/21/2015 11:14:33 am

I'm so sorry I haven't been here but you would have had 7 days to rescind. Tell me what they told you and I'll tell you what to tell a lawyer about their lies.

Alan Hardy

7/21/2015 01:44:05 pm

Can you give some details on how to giveaway my timeshare? Like how do I go about it? It is a small package by Discovery! Cheerz if you can help!

Thomas link

6/10/2015 07:48:50 am

I had a timeshare and it was absolutely one of the stressful situations ive ever dealt with. I was about to give up because i kept trying to cancel and it just wasn't working. I was doing some searching on the internet and most places i read said get an attorney. So i found Aaronson Law Group. One of the best decisions of my life. They handled everything and got my timeshare cancelled. No more stress at night over that crap. I DEFINITELY recommend you checkout www.Aaronsonlawgroup.com if you need an attorney to get you out of your timeshare!!!
Thomas V

Joey B

6/19/2015 10:34:20 pm

Everything in this article is true. We won a week at a Wyndham in a contest and while there were promised another week if we sat through a timeshare talk. The pressure was subtle, but it was there. They bombard you with information that is impossible to process in the time allowed. Then they offer a supposed deal that's impossible to resist, but it seems full of holes if you really think about it. But they don't want you to think about it and the offer must be signed immediately, which always makes me suspicious. We repeated said "no" and that we needed to think about spending $16,000 on their cheapest deal. We were shuffled to continuingly higher levels of pressure sales people and continued to say "no". The last person who spoke to us was a so-called "Customer Service" Rep to assess our "sales experience". This was just another level of the scam and she offered us a "try it before you buy it deal". You use the timeshare for 2 years then decide to buy or not. Except the so called "try it" deal will cost you $130 a month taken from a credit card. We received our free week without a purchase and thankfully it was raining that morning so we really didn't waste time and did get a breakfast (and a pretty cheap one at that). If you are not a strong person, stay away from Wyndham presentations; they are insidiously deceptive! To confirm our suspicion that the Wyndham timeshares don't seem right, we asked owners at the resort where we stayed and hands down, everyone had a bad experience. They never received that level of service or type of unit they were promised and were stuck paying a maintenance fee that you can NEVER get out of.

Elizabeth

7/17/2015 10:35:07 am

My husband and I were suckered into a Wyndham timeshare in May 2013. I was pregnant and we were on a babymoon. We had a simple contract that we were satisfied with prior to that. We attended a presentation and we were told all sorts of things we could do with our points and how inexpensive it was. Flights only 30,000 points. Inexpensive hotel stays if needed. etc... Fast forward a year later. Points for flights cost 60,000 points each way. The discount hotel rates we were offered were more than it costs to go to the Wyndham website and reserve the rooms - plus you have to pay a fee for the transaction. I could trade my points for 20 days at a hotel that costs $80/night - a "value" of $1,600 - plus I had to pay a transaction fee. I pay almost $200/month just in maintenance fees. All the reasons they gave us to upgrade were outright lies. How can they get away with this? How do I get out of a contract that they completely lied to me to get me to sign?

Alan Hardy

7/20/2015 02:40:16 pm

We got harassed into taking a package, the SR simply did not take my NO for an answer, he even sent over a big fella (an "owner") to talk us into it, that was an intimidation tactic in my opinion and it took a total of 3 SR's to wear me down! We couldn't even go out for a 5 minute smoko to deliberate without the SR following me out! We were looked at like crap when we said we couldn't afford it, given subtle derogatory comments about not having money and we were still away (interstate) during the cooling off period, but was told we could cancel at any time, we were told later that we signed a contract and the SR told us we cant cancel. but he did say a different thing to us! It was a very intimidating, degrading and deceptive experience!! Now we get calls from "accounts receivable" saying that they cant take the money out, we gave the proper acc # and BSB, and they said the bank may think we are a scam so they wont let the money transfer! I'm definitely going through the Timeshare Consumer Bureau! I even got a witness at our table (our travel companion) who heard and saw the tactics they used!

So far we haven't used or will ever use their facilities and they haven't taken out any money!

Any help would be greatly appreciated!!

Alan Hardy

7/21/2015 02:47:47 pm

Additionally, because they cant take out their money, no fault of ours (we gave correct numbers and BSB) can they ask us to provide alternate bank account details?? The contract was for 1 bank account, if they request another do they have to re-do the contract with the new bank account details?

matt

7/26/2015 10:14:30 pm

Sounds very similar to our story. Are you in Australia Alan?

Alan

8/11/2015 08:54:04 am

Yeah Matt, Im an Aussie, from Adelaide! I just got an email yesterday concerning my dealing with "them"

"We refer to your email of 21 July 2015, regarding your Membership in Discovery by Wyndham (“DBW”). Thank you for taking the time to raise your further concerns with us.

Upon a further review, we advise that we are able to offer you a cancellation of your DBW Membership with no refund and you will also be released from all respective obligations under the contract.

If you would like to accept this offer please let me know and I will send out the Mutual Release documents to you, to sign and return.

Please do not hesitate to contact me if you have any queries.!!

I did tell them that we had a witness at our table who saw everything, now they are cancelling our CONtract!

Alan

8/11/2015 09:16:44 am

PSS.. Sorry for the late reply Matt. I did tick the box "notify me of new comments to this post by email" but i didn't get notified!

I stopped accepting all calls from wyndham, so they had no option but to email me only, so Ive got all conversations in written form! I was polite at all times, and saying we had a witness to the tactics/lies seemed to help! The next email was going to say that was AM getting a timeshare lawyer!

Look here!!....
http://www.mpamag.com/news/the-many-ways-to-be-relieved-of-your-timeshare-obligations-14611.aspx

I'm just lucky I didn't get one of those big ownerships, mine was just a small one with only a $200 deposit (which I'm gonna lose but I don't care to be rid of them!!)

I hope this helps some-one!!

Matt

10/20/2015 10:26:24 pm

We have sent a letter stating that what they did was wrong etc etc and asking for our money back. we haven't paid them any more levies. We have been getting a few automated phonecalls and mail chasing up our outstanding levies but we just ignore them. No one 'official' has contacted us about our letter and we haven't paid them another cent. Its been 2 months now. Hoping we are heading in the right direction!

Daki

8/18/2015 12:43:20 pm

Alan,

We are also in Australia - reading yours and Matts story wondering how you went about getting out as we are also in a dead end package that is a rort.

Thanks,

8/19/2015 10:41:33 am

Ring their complains line! They will let you give your side! Then I stopped taking their calls, all further communication was through email! The first review of my case was unsuccessful! Luckily I had a witness so I let them know and the 2nd review was successful! I was sent out a Mutual Release Form! I had someone go over this form to make sure I wasn't being scammed (again) and all was legit, so I signed it and sent it back! Just waiting for the confirmation from their end!!

Geo

8/17/2015 09:21:38 pm

We've been Wyndham owners for 10 yrs now. Started out with a Discovery package upgraded to a couple of times & finally upgraded our 2 deeds to just 1 with Club Wyndham Access, Pathways incuded. We have enjoyed our timeshare thoroughly. I must agree everytime we've gone in to an "Owners meeting" no matter what location we always walk out pissed off. Letting those slimy young pos's know what I think. After a couple of times we just refuse to go to any meetings, we ignore their requests & just enjoy our vacation. We have learned that an hour will become 3-4 hrs.
At any rate, my question for you good people is this.
I called Wyndham last week to ask for their Financial Hardship package. Has anyone ever used the financial hardship to try and get out of their Wyndham timeshare? If so, is it possible that they will just take back our deed.
Shortly after we upgraded 3 yrs ago, I was in a horrible car accident. Hit by a drunk driver, broken bones in 4 different places. Took a good 1 1/2 of recovery. in that time we were small business owners,because of the accident we had to walk away from our business. We've managed to keep paying but now I have a kid going off to college. I'd rather be spending my $$ on her tuition. Timeshare payment is no longer in our budget.
According to Wyndham:
A financial hardship packet initiates a full comprehensive review of our financial situation in order to determine eligibility of relief.
What are the chances that Wyndham would acutally relieve us of our timeshare loan? God I'm praying hard that this company does!

LilShortRib

8/19/2015 01:08:52 pm

They probably won't. Remember how slimy they are to potential and current owners? So imagine how they will treat you when you tell them you're no longer interested? My husband and I just waliked away and did a deed in lieu of foreclosure. If you're not worried about it being on your credit report for a few years it will probably be your best bet. Talk to them first and see if they'll work with you, but I doubt it. If you don't know about deed in lieus then do your research and see if it's right for you. We don't regret it for one second that we did it and we wish we'd done it sooner! Good luck!

Dave

8/18/2015 03:22:46 am

They also like to pop up at state fairs and have contests saying enter to win a free car, trip, etc. Then you get a call saying you won some prizes with no obligation or costs to you. The prizes were 4 round trip airfare tickets (to various destinations) that have to be used for 2 people on 2 separate trips. The other prize was a dining card. What made me suspicious (as she was doing her spin about the airfare tickets) was that she mentioned the wrong fair I attended and not to mention that the prizes were nothing mentioned in the entry form (A Car). I heard her say the name Whyndham or Wyndham so I looked up scams like I always do with anything and found this forum board. I quickly told her that I had to go because work was calling me and that I'd try to call her back. I'm not doing that of course. Always research things (contests, offers, etc.) before calling them, continuing on, or accepting anything. I've avoided many scams so far and I hope you all do too. This one almost got me though because I was tired and had a rough weekend and "free" & "prizes" almost got the better of me. I normally do the research first before calling.

9/11/2015 03:41:56 pm

08/29 were signed up and told a "2 Hour Group" Timeshare session and told all had to do was listen and say yes or no that was it. Got there and turned out "no Group" was really individual sessions. and again stated just here us out and yes no was all needed. We had even said right up front we couldn't afford it but would listen and take the tour, We've been through these before with other companies, but this one was the worst ever for lying, unprofessional, unethical and deceitful, even wonder if they crossed some illegal operation. We were there for our anniversary vacation and it ruined our morning. Here's the problem, it ended up being well over 3 hours, had to go through 3 salesmen, said no over and over again, went through all kinds of play acting by them didn't know whether to get mad or start laughing. We go through the tour which was nice, but first stunt was a guy just happened to come out of a building as we were walking through the grounds, and our salesman acts like its a long lost friend and he is a big timeshare level and all these trips he has planned (BS). We get back to the office and a 2nd salesmen comes with the dollar amounts all this time we're saying no no, no, can't afford, and they tried to pit my wife and i against each other then when that didn't work tried to shame us and tell us how we could afford all this and then when that didn't work (no no no again) then the second salesmen starts in with our 1st salesmen must have did something wrong what did he do wrong, when we didn't bite on that then the 1st salesmen goes into the puppy dog act saying yea I must have done something wrong (I'm bad like a little kid), we're past 3 hours by now. and then there back to trying to shame us and pit wife against husband, then finally they gave up and said they give us our voucher for a couple of show tickets (by the way we still had to pay some for the tickets they were just discounted). then a "3rd guy comes over and claims he's from a different department and not a sales person, but then tries to get us to bite on some temporary/trial memberships for a short time (which actually were even a worse value option). finally after no no and well over 3 hours they give us the vouchers and let us go. I know there are a lot of timeshare sales stories, but this is the first one ever been at with all the lying, attempted tricking and being deceitful, and childish staging. It wasn't that big of discount to waste all that time for or ruin that vacation day.

shani

9/13/2015 06:11:56 pm

We were also brainwashed into buying a timeshare with Wyndham Resort in Las Vegas in August of 2015 after spending 6- and half hours of our precious vacation time.
Now my husband is trying to hire a law firm called called
Help4TSO who is charging us $ 2000.00.
Is it a legit company?

Their office is in:

503A Ligon Drive
Nashville, TN 37204
I donot trust them either but they promised to cancell the deed but noi to get the down payment of 8200.00 dollars
please help !

shani

Geo

10/21/2015 08:50:13 am

Shani, let us know how it works out for you. I will be using H4TSO as well. I'm going thru Angela Rachael who will put me through to H4TSO. Our cost we were told by Angela was 2400.00. I've searched for anything negative on both H4TSO and Integrity for Timeshare-Angela Rachael. I couldn't find anything. I'm willing to try getting out of this timeshare it's just not possible for us anymore to continue to pay. I'll keep in touch & let you know how it's working or not working for us.

Geo Weigel

10/19/2015 07:09:03 pm

James

12/22/2015 07:03:41 pm

Was miss informed on 2 year time share from wyndham in pannama city beach
Was told would pay 39 dollars a month was never told 3500 dollars would go on a credit card when I was going to use it got no help no place to stay discounts,are a joke got one of there hotels on Expedia for half price of there discount fill like I wasted 3500 dollars will be contacting an attorney on this matter

Geo

12/28/2015 01:57:48 pm

Ok folks, did anyone else on here try and get help from "Angela"?
She's got a couple of postings on here claiming to be from a timeshare advocacy group. Integrity For Timeshare. Just FYI stay away from this lady. I'm embarrassed to say this but I was duped by this woman. She claims to work for H4TSO -Help For Timeshare Owners. These folks from the main office have never heard of her or her company.
She won't return any of my calls or text msg. Watch out folks!

I have since hired the H4TSO group based out of FL. I will let you all know how it works out for me.

Paul

1/27/2016 06:34:54 pm

I bought wyndham vocation credit in may 2015 and regularly paying monthly and worldmark levies as well. Its a $18000 credit loan and i have paid $ 4100 till this date. If anyone interested i can give this free at anytime. Anyone vacation members out there???? Let me know

Marty

1/31/2016 10:17:21 pm

I am a California lawyer. I had a client who was buried by Wyndham. I told them to pound sand and politely suggested that I would bury them in front of a jury. They backed off and never pursued my client, except they ruined her credit.

The passing of time will fix the credit issue. In the meantime, she saved $1200.00 per month over 10 years.

Andrew

2/6/2016 04:05:01 am

Any legal advice to get out of Wyndham vocation credit in Australia. We been with Wyndham for more than a year and we want to refund our money.

twiggy

2/8/2016 02:02:24 pm

Hi Andrew, we are in same boat as you, we were told quite bluntly there is no way out as we are in breach on contract and would have to declare bankruptcy, you can never get in and for the price you pay each month you can get a luxury escapes deal for a package holiday anywhere in the world for cheaper! Would love to know if you get any helpful advice

Tas

3/10/2016 09:12:15 am

I was checking into a Wyndham hotel in Orlando this past weekend, and was immediately directed to the "Guest Services" desk and told I could purchase discounted tickets for Disney or Universal Studios there. They basically forced us to go over to the desk after checking in to the hotel. The guy at the desk told us they could provide us tickets to Universal for $124 for 2 instead of the $218 for 2 tickets that they would normally cost. We hadn't yet bought tickets so we agreed, as it sounded like a great deal. He said they would also provide a shuttle there and back, as well as breakfast in the morning. He asked for our credit card and gave us paperwork to sign. We noticed that the paper mentioned that we we're agreeing to a 90 minute sales presentation for a timeshare. The guy at the desk didn't mention it at all, so this was surprising, but we had already agreed to this and didn't think it would be so bad, so we signed.

The timeshare presentation (which didn't provide breakfast as we were told) and high-pressure sales tactics actually took 3 hours, then the shuttle they promised us took 40 minutes to get there, so we wasted 1/2 of our vacation day. The sales people and presenters were nice, but they were high-pressure. We had to explain why we didn't think this was a good time in our lives for this type of a purchase several times. Finally, I asked for paperwork with the "fine print" to take home, because there's no way we could make this large of a purchase that day. They responded with "What fine print?" and gave up.

We did get our Universal tickets at the discounted rate, but I really would have rather paid the extra $100 or so and not wasted 1/2 my vacation day. It really leaves me with a bad feeling for the Wyndham company overall. The fact that the hotel basically forces you to go to the "Guest Services" desk where they don't actually offer any services and all they do is get you to sign up for a scam doesn't make you feel good.

Good rule for future reference: Anything with high-pressure sales tactics such as this are scams and are not worth saving a small amount of money!

3/13/2016 04:01:14 pm

I just sat through a Wyndham presentation and held firm to my "No Thank You." In exchange, I got a voucher to stay at one of their properties. Should I count on being subjected to high pressure sales tactics then?

lezley

3/15/2016 05:40:56 pm

While it is questionable whether or not this violates your rights and each situation is unique, some developers are sending sales reps up to the vacationers rooms without notice or permission to do surveys or review ownership. They always find something wrong with the owner’s portfolio and it requires a lengthier meeting. Once down to the sale office they are pressured to buy more points. Owners are telling us that they want to be let alone to enjoy their vacations and will not recommend friends or family because of the harassment they experience.

Vicki

3/16/2016 06:21:57 am

I agree with Lezley. The last time I went on a Wyndham vacation I asked the salesman that brought me my "gift" to please leave because I was tired of him indicating I was an idiot for not upgrading. After many requests he finally did leave. I recommend do not answer the phone in your room while on vacation! Just say no to any social visit from the staff.

Nancysau l link

3/18/2016 08:59:10 am

Got sucked in too while in Gold Coast. An $18000+ loan we paid for only like a month then came to realise what a waste of money! Especially now with Groupon travel, Expedia alerts etc. so me and my boyfriend stopped paying altogether. We got bombarded with phone calls galore from their landline number & then got random mobile numbers calling us, it was only once I answered one of the random mobile numbers and the guy on the other end was so rude, he didn't say hello his opening line was "Is this Nancysau? I said yes. Then he said in a really pissed off tone "confirm your full address so we can update your details?" I hung up. He called again I didn't answer he used another mobile number I knew it was them cause no voice messages only the landline number would leave voicemails. It was a pain not answering my phone but you get to know who's who eventually according to who leaves you a voicemail. Happened for like months can't recall how long but they eventually stopped harassing me. Since then haven't heard a beep from them. My boyfriend recently was approved for a personal loan so we were both surprised at that, considering everything with Wyndham..but it's still in the back of our minds of how it would come back to bite us in the bum..for now we're happy and enjoying our money spent at luxurious hotels for cheaper prices! Will keep you posted when the 'Bite' comes

Augustus

3/26/2016 06:31:46 pm

They tried that with,I told them no is a complete sentence .I ain't buying what the selling.they come at you very hard and persistent .you have to stand your ground.

Martin Williams link

3/27/2016 08:46:25 pm

I worked for Wyndham for 3 years and this is what I have to say. Buying points can be a good thing for people commited to traveling every year. In the long run it will save you and your family money. That being said....NEVER buy more unless you simply need more points. If 224k points is enough for you, stay there. Anything else they tell you is complete and total BS. They tell you that you're "qualified" for this and that, but all you're doing when you sign another contract is buying more points. I promise you...every single person from top to bottom knows what's going on with the sales reps. There's zero training for the reps that work with existing members. They simply tell them to go sit with the "vets" and see how it's done. Most of them know VERY little about how it works. I will say this...the resorts are great and if you truly understand your ownership it's a good product. My advice to anyone who reads this....when you check into your resort and they offer you that cash/coupon incentive to attend their "update" (don't lie to yourself...that's EXACTLY why you agree to go) say NO!! If that gift card or whatever is worth your vacation time just remember...you're only buying more points REGARDLESS of what they say. And with more points comes more maintenance fees. Which unless you're the most savvy person in the world you'll never be able to offset more than a couple hundred dollars a year of those! (I know...that's how they get you to buy more points...offset those fees!!)

Allan

3/28/2016 06:30:04 am

Hi Martin, as you can see my previous posts regarding to cancel wyndham vacation credits ownership in Australia. From your experience and point of view what are the steps to follow for the solution about this matter. It would be appreciated if you can tell us (victims from wyndham) the solution please.

Maria

3/29/2016 12:38:04 pm

If so many people are dissatisfied why is there not a class action suit against this company. Are they above the law. Someone needs to take the bull by the horns. Just saying, if they feel they can get away with it they will.

Danielle

4/6/2016 08:03:09 pm

Hi guys. So, I attended a presentation on 3/12/16 in Anaheim, CA. I was given my $20 deposit back immediately and fed breakfast as promised but then purchased the smallest $2,000 package so they would just shut up and give me my restaurant vouchers and my free 4 night stay at a property on a list of certain locations. The high-pressure tactics were exhausting, and I ended up being stuck there for almost four hours, being forced to speak to multiple representatives. I was smart enough to cancel within the first few days as I read in the fine print that it was my right to do so before I signed my documents.

My question now is, if I decide to proceed with organizing my comp trip, are there going to be a ton of hidden costs with this "free" trip. What do the processing fees, etc look like? I mean, I am single and only make $24k annually 30hrs weekly as I also a full time student trying to advance my career with a degree. The only reason I agreed to attend is because I work so hard and deserve a break with a free trip, airfare aside. Will they try to make me attend another presentation during my stay? I absolutely refuse to do so. I don't see anything in the fine print on the voucher about dealing with another presentation though. I'm just wondering what sort of fees I could look to be roped into paying if I proceed to cash in my "free 4 night stay", which I plan to book in either Hawaii, Cancun, or the Virgin Islands. Please advise. What kind of money am I looking at shelling out here? I only have one week left in my 45 day time-frame to pick a location and provide 2 date ranges to cash in on my gift. From what is seems like, I should just consider my time spent at the presentation as food in my belly and an excuse to get out of the house for a few hours. Let me know what you all think. Thanks, guys.

Shannon

6/11/2016 05:16:02 pm

Hi Danielle! Did you ever get any responses to your question? I didn't purchase a package, but I do plan to use my comp trip, but am also scared to do so. Have you booked one?

4/11/2016 07:28:20 am

I am sitting at one now. It is really bad. Avoid at all costs. The rep was horrible, very disrespectful. Trip to hell. Absolute waste of time Took way longer than 90 mins advertised.

Bonnie

4/25/2016 09:16:24 pm

We went to presentation in Kona Hawaii and they managed to hook me into buying. They fed into my desire to take my grandchildren to Disneyworld by telling me about the wonderful place they have there. By the time I accumulate enough points to do it and if there were any openings, my grandchildren will be graduated from college. Booking a place in Hawaii is almost impossible. It would take us three years to accumulate enough points to stay at the place we supposedly are part owners in. And that includes over $1,500 in maintenance fees over the 3 years. Again, if we could find any openings when we wanted to go. Yes we will be able to vacation at some places at some times but not necessarily where we want to go or when we want to go. They misled us and actually lied to us. I can't believe that we didn't look up all these comments before we signed. We are elderly and didn't have a smart phone or I phone to look up while we were at the presentation. And when we add up the maintenance fees that we will be paying, we could use that money to book a nice hotel on our own or stay at an airbnb place. We could have had 5 nice vacations for what we paid them to be Wyndham members. Plus more vacation with the maintenance money. We are elderly and that would have been all we needed for the rest of our traveling lives. I don't know what I was thinking. Just got carried away . Our kids are upset with us and now call us vulnerable elders.

5/2/2016 04:55:01 pm

My wife and I have been timeshare owners for over 14 years. We joined Fairfield Resorts actually. It has been the worst investment ever, and right now we're just deciding on the best time to realize the loss. I've been reading a lot about the presentations Wyndham gives each time you stay. My wife and I have been routinely unplugging the phones once we arrive and do not ever plug them back in unless we need to call the front desk for something. A few times the resort personnel have come and knocked on the door and we've told them to go away without answering. It's petty, but it makes us feel better. The other thing that has come up lately is companies contacting us saying they can get us out of our HOA fees due to the fact that it might be illegal for them to charge us HOA fees to pay for units that are primarily rented to other people. Has anyone taken advantage of this, or is this a scam as well?

Geo

5/2/2016 08:50:36 pm

Ed, my husband & I bought our first timeshare back in 2005 with Fairfield before they became Wyndham. So, we owned & upgraded at least twice in the last 11yrs. We realized we had upgraded to the point that it was no longer feasible for us to continue paying. It was a huge drain on our finances. We had a daughter go off to college last fall so the decision was either continue to pay on our timeshare or pay for college. Of course we chose college. In 2012 we did our final upgrade to a Club Wyndham Access, at the time we were business owners. Life happened...we were involved in a car accident that should've ended my life...drunk driver blindsided us. So here we are late 2012 & I'm recovering from a major accident. Early 2013 we had no choice but to walk away from our business. We continue to pay on our Wyndham up until our daughter graduates in 2015. We tried the hardship package & were denied. We stopped payments & got in touch with Help 4 Timeshare Owners out of Florida. They charged us $1900 with a guarantee that they could get us out of our timeshare. We hoped and prayed this company wasn't a scam. As of today I'm happy to say that we are waiting for our final letter saying that Wyndham has released us from our timeshare. My advice for everyone is don't use anyone by the name of Angela Rachael. She claimed to be with H4TSO....in fact she is a scam. H4TSO has never heard of this woman before.

Sara link

6/14/2017 12:46:49 pm

Most companies are a scam. I recommend Linx Legal. 1-800-604-3989

Amanda

5/12/2016 10:36:27 am

to. After 30 more minutes of sitting there waiting we were finished.

When we went to go turn in our paperwork and get our $75 gift card to a restaurant on the boardwalk we were among other couples who were told what they had originally offered us was actually different than what we were getting. The lady tried to give us a $50 gift card. I said that I did not just sit through a 4.5 hour pressure sale for $50 when I was told $75! We got our $75, I filled out a survey and we left.

Here is what I don't understand, other than the fact that this company is raping their owners of money and time, if vacations are so important to you, and memories are so important to you, then why in the world would you say we are going to be there for 2 hours and you keep us for 4.5 hours?! This was half of our vacation day! I understand that we received $165 of savings, but I would have rather paid that then have lost my 4.5 hours of vacation time with my family. 4.5 hours of a high pressure sale, insulting comments about people who stay in hotels and don't own Wyndhams, and stories about how people who have money from retired military and basketball careers are able to afford this when clearly we are none of those people is something I would have paid more than $165 to avoid.

Do not be fooled by this! Spend your money instead of saving it with these so called tours! I sure wish I would have.

The Elder

5/14/2016 09:47:41 am

I just wanted to write and give a huge Thank You to everyone who has posted above. We just got a call from this number because of a raffle we entered at a crafts fair at The Wayside Inn in Sudbury, MA last year. Reading through your comments, you can be sure I won't be calling them back and have blocked their number on my phone answering system. So, again, Thank You!

Ben

6/21/2016 07:55:49 pm

Count me as another fool who was lied to when I was in a state of emotional distress. My wife and I attended a presentation last summer at the Wyndham in Alexandria, Virginia and we were told several lies, including that our points would not expire, but roll over to following years, that we could use the value of points for airfare, and that we could use our points any year.

I told the sales people several times that we could not afford to take on the debt because we had just bought a house and my wife had lost her job, but they cajoled my wife and put the pressure on me. I tried to walk away a few times and asked if we could think it over together and make a decision on ownership a different day. They said, "you want to make your wife happy, don't you? happy wife happy life" and that I would not be ever be able to get such a good deal on Wyndham points if it wasn't on that day from those agents (this turned out to be another lie). I also told them that we were having family distress at the time and were not in the condition to make such a decision, but they lied to us with a smile and weakened our resolve, saying that what our family needed was to go on a vacation (if only).

I tried to call the next week to cancel but got no response from an actual human being. The email addresses given to me by the people who acted as sales agents "Clarence Allen" and "Angelica Gilbert" were invalid and my messages to them bounced back. When I finally spoke to a customer service person a few weeks later, they told me that it was too late to get out of the contract and that they couldn't help me at all.

We were never verbally told about the "recission period" the night we took on this debt. I read through he paperwork when I got home but I missed this in the fine print of the huge stack of papers we were handed.We were rushed through paperwork and just told to sign in multiple places without actually reading things because it was after 11 PM on a weeknight, we had to go respond to a family crisis immediately afterwards then drive an hour to get home. We were told that it would be no longer than two hours, but the sales people kept us there at least 3.

We cannot afford to go on vacation because we are in such deep debt, and are paying hundreds of dollars a month on interest for the mortgage and for the credit card the sales agents somehow managed to assign to us on the spot when we couldn't afford a down payment. Mortgage lenders should check ability to pay before granting credit, but there was no process here- I was actually ignored when I told them we couldn't afford it.

Now I have tried to sell my membership on the secondary market but have had no success because as I've learned, these memberships are essentially worthless. If people want to stay at a Wyndham hotel, they will just pay for their visit when they want to go rather than hemorrhage money to the company every month only to be unable to even use your points because of all of the restrictions. I have paid almost two thousand dollars to Wyndham over the past year and I am not able to get anything in return. In fact, I'm not even able to find my balance or principal paid anywhere on the site or even after trying to reach the financial office by phone.

Perhaps in an odd year, I can stay at one of the hotels in a less-desirable location for a couple days if I go in the off season in the middle of the week and reserve three months in advance, but this is certainly not worth the thousands of dollars I am paying every year to the company. We were told at the presentation that being a member meant special access- flexible booking and deep discounts on the price of staying at the hotel. Apparently none of these things turned out to be true.

Sara link

6/14/2017 12:30:33 pm

Please contact me. 704-800-6742
I may be able to help

Dewan Solutions link

6/30/2016 03:54:05 am

I enjoy to continue to update the latest information and also short articles so that we do not fill when you visited this blog.

Jeffrey Palmer link

7/6/2016 08:06:51 pm

Sorry to hear what you went through Wyndham I am partnered with the best Vacation Club in the world would you love to go on vacation anytime anywhere and do not have to pay for maintenance fees ever. You can receive unlimited vacation over and over again worth over $15,000 retail all for $1,295 stay at resorts condos cruises no timeshare presentation ever. Company name Coastal Vacation stay 7 days 6 nights for $299 for the full week anywhere in the USA. We also have International Package worth over $20,000 all for $3500 and finally our All-Inclusive package domestic and international included. Visit my website for unlimited vacation for lifetime. Click on my name above and see what package you and your family enjoy.

Natasha Homem

7/7/2016 09:02:01 pm

Hi everyone. I got into signing an agreement as well. Went on to reviews and decided to cancel it after two days. The agent told me there was a sheet in the contract that I could fax to her corporate office. She did not provide me the number. On calling customer service was told there is no fax number. so I have couriered it to the office in Nevada (as per the address in the letter). Just wondering if this is sufficient to get out of the contract within the seven day period which ends on 11july. Should I go through a lawyer? will they refund my deposit? they even have charged me in full for the "gift" on my credit card. I live in Canada and am back from buying in Hawaii!!
Any helpful advise will do. Didn't realise the depth of the scam they are till I read all these reviews. So I want to make no mistake when getting out within my seven day right!
Natasha

One Smart Lawyer

7/7/2016 09:07:38 pm

What is the difference between a Wyndham Timeshare and a sexually transmitted disease? They are both very difficult to get rid of.

7/11/2016 10:24:39 pm

We recently vacationed in Myrtle Beach and attended one of the Wyndham "owner updates" and were told that if we wanted to purchase more points, it would cost us more than other new buyers because we had supposedly "declined" an offer in the past and were now in "Phase 2" of sales for the Wyndham Access trust, which is more "expensive since we did not accept it when initially offered". I am guessing since we purchased when it was still Fairfield that some kind of offer must have been made when Wyndham bought out Fairfield. We have attended a few owner updates and the "stories" they tell (lies) are just incredible. If you really want to buy, go to tug.com (timeshare users group) and learn how to go through eBay to buy Wyndham points for pennies on the dollar. There are apparently ways to "rent your points" to others in order to help you use those points and offset your mfees. Don't expect Wyndham to help you with this; you have to do this on your own and educate yourself!

Ayman

8/24/2016 12:21:53 pm

Recently at Wyndham bonnet resort.
Insulted by their sale representatives.

Brian J Willett

8/29/2016 03:54:32 pm

Wyndham is is nothing more than a scam. Nothing is ever available and I was told I needed to book 10 months in advance. It took them 25 minute before they even answered my call to make a reservation

Eva smith

9/4/2016 11:46:04 am

Guys we were conned into this also at Branson MO.
When we went to pick our tickets at the Branson Tourism Center a guy tricked us into it by telling us that it was simply a hotel tour that would take less than 45 minutes. It ended up to be a tour of lies and fraud that lasted more than 3.5 hours! The sales immediately took SSNs and photocopies of our driver's licenses and made us sign something I don't even remember what. I am wondeinrg if anybody know if that is going to hurt us??
WYNDHAM is a company full of LIARS. Watch out people, stay away from Wyndham!

9/4/2016 08:54:24 pm

So you're telling me you were stupid enough to give them your socials! You're an idiot and reckless. You only have yourselves to blame for any harm to your credit. Sounds like you gave them permission to run credit. Of course it's going to hit your credit as an inquiry.

Dock

9/5/2016 03:47:10 am

Wow you JK has a incredible filthy mouth. She was the victim there and you just keep calling her stupid. You are so rude and I feel sorry for you. You pathetic. Your parents clearly did a poor job educating you that made you such a trash

9/5/2016 10:14:51 am

Lol Dock. 👍that's ok. Go ahead and encourage more people to play the victim card. While I agree some have been lied to, clearly Mrs smith did something reckless by giving her ssn.

Tiffany

9/5/2016 02:59:20 pm

Add us to the list of suckers that purchased!! We were on vacation in Destin, we were approached at the boardwalk with the offer of a free 7 day vacation and a free IHOP breakfast if we attend the 90 min meeting. We agreed to go and took our 5 children with us. Our meeting was at 8:30 so we thought we would be done by 10 so we could head to the beach.
The salesperson got to us, told us a pack of lies that we were naive enough to believe and after 6 hrs (YES 6 hrs) we signed. We lost half a day of our short 4 day vacation!
We were told in addition to our points, we would also get unlimited Bonus Weeks (week long vacations through RCI) for $200. That is what really excited us because we knew with the points we purchased we could only get one 5 day vacation a year (we told him we wanted to make the Destin trip an annual trip). We also told him we wanted to go to California, New York, and Myrtle Beach....he said we absolutely could do that with the bonus weeks!
He also told us that we can sell the bonus weeks to other people and use the money to offset our payments. I thought that was a great idea and asked a lot of questions about that. He made it sounds so easy, we get the week for $200 and I charge someone else $800 for that week and profit $600.....sounded great to me!!!
After we signed all the papers he said not to do anything for 30 days, he said it takes 30 days for our ownership to be posted.
We came home and started looking through the books and deciding where we wanted to go this next year.
I started getting emails the last week if August so I thought everything must already be in the system so I set up our online accounts and started looking at RCI for Bonus Weeks.....there wasn't a single week for $200!!! Myrtle Beach was $1400 a week, I couldn't even find anything available in New York or California!! I then looked at our points and it shows we don't have any until Jan 1, 2017. So we are paying for 5 months before we get any points! I then called to ask why we don't get any points until Jan and was told if you sign up after June 30th you don't get points until the next year!! We were never told that!! I also tried to get a week at Destin next July only to be told that they are COMPLETELY BOOKED THE WHOLE SUMMER!!!!
I have called our salesman every day since last Thursday with no response!
Our first payment isn't due until the 20th, I'm thinking about canceling my card. I'm just afraid of this ruining our credit!!

Sara link

6/14/2017 12:25:38 pm

I may be able to help. Contact me 704-800-6742

Michael

9/21/2016 06:18:00 am

I was suckered back in 2006. In 2010, we could no longer afford the payments as the prices went up. I tried to sell, and also get wyndham to buy back. They would not. Then they agreed to buy it back. Sent it paperwork. Great! Three years later, I have a negative repossession on my credit from 2010. Apparently, they changed their mind and stated that no such paperwork exist when I called them in 2013. So what did they do. They changed the repossession date from 2010 to 2013 in my credit report. So, do not do business with their timeshare ever, ever, ever. I have just started a dispute, but having trouble qualifying for a mortgage now.

Wendy

9/21/2016 05:04:15 pm

Is there a class action suit that I can join. These bastards just put a lien against my week. I had been promised that I could exchange it for other weeks at other resorts but now they made my week worthless points. It is such a scam. There must be some recourse that we could do.
Help. Let's s get them

Theresa

11/23/2016 08:24:17 pm

Hi if there is can you let me know about class action please

Lisa link

10/10/2016 03:31:34 pm

What a waste, Speed talking Manager in the front gives presentation then they take you to a back cubby and try to smart talk you over and over even though I said over and over I am not committing to anything today I need time to think about it, I was hounded when manager said he would help me through paypal I said listen I am here for the free ticket voucher and the 50 dollar gift card your people in New Hampshire promised me for attenting..... Cost me 13 dollars to get there in pouring rain and listened to all the bad jokes and had a cup of coffee and a tshirt that dosent fit some snacks and when then FINALLY realized I was not signing anything they threw me out without the tour of the hotel and the a book with vouchers on last page all Baloney all minimum stays are 7 nights good thing It was raining and it wasent a beach day and lets see if this food card for 50 dollars work. I had to put code in was really stupid AGH DONT BOTHER ...............rip off I saw mile away

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11/4/2016 07:55:43 am

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Karri

11/20/2016 12:59:03 pm

We attended a presentation in NYC with Wyndham with a 2 year old and a 1 month old. We thought we were doing the right thing for our family and after 6 hours of back and forth and feeling we couldn't leave we signed up for what we were promised was the ability to have a guaranteed vacation every year including Disney area resorts for the next 5/10 years because "well our kids are at the perfect age" as Ronald from Wyndham stated. We thought e were signing up for the NYC property because that was were we were but when the contract came out it was for an Atlantic City property. When we asked about it we were told " the property doesn't matter it's the points that matter" we paid $8,500 and now when ready to book find out we don't have enough points to do anything and after January Wyndham is changing how they use points and we will be considered "old" points and pretty much will never beagle to use our points unless we buy more. Wyndham Mis represented themselves and the service we would be provided. Is there a way out?

Paul

1/19/2017 05:46:59 pm

I fell victim to the Wyndham scam back in August when we were conned into "upgrading" our ownership. Of course, everything they tell you is generally not able to be verified until you get home and the period to cancel has expired.

We were told blatant lies to lure us into upgrading. They signed us up for a Wyndham Rewards credit card and then ran it up to the limit with down payment, maintenance fees, and membership fees. It is now at the limit and not accepting these payments any longer. I wrote a letter outlining the lies I was told and got a response from a "Senior Case Manager". I am awaiting our initial conversation. In the meantime, no more payments from me! The worst they can do is foreclose on the membership if they choose to take on the cost of doing so (filing fees, court costs, etc). A foreclosure will reduce your credit score, but I have been through a bankruptcy and the 7 years goes fast. Plus, it diminishes over time. I had another credit card 6 months after filing. Using the laws to protect consumers should not be feared.

If you would like to discuss with a fellow owner going through the same thing, contact me. I will keep whoever contacts me posted on how my tactic works and will share any letters I write, responses, recorded calls, etc. Yes, I will be recording any calls I have with them from now on.

Sara link

6/14/2017 12:22:49 pm

Contact me on my cell. I may be able to help. 704-800-6742

Chris

1/4/2017 06:00:10 pm

The only thing good about Wyndham is the condo is better than a hotel room. They get you every other way possible. There is always an extra fee for anything you want to do and the maintenance fees are rediculous. Lately they talk about locking I. Your maintenance fees but can only do if you buy another 100,000 points so your maintenance costs go up on paying for the additional points. The points are worth so much that they will take back your points and relieve you of future maintanance fees if you don't owe anything, and they will take the points or steal them back from you with no compensation. My father has been a owner of a place they purchased and he is to easy going and got scammed to but points By changing his week to points. But he had to pay for additional points to do so. My father's only income is social security so he can't afford it. I talked him into cancelling it when he got home. He is half death and got a call from the lady saying if he didn't respond since something was missing they would have to tear up the contract. So since he can't hear anything instead of calling to cancel he figured it would be torn up. Well he gets a bill in the mail and makes a payment because he is to easy going and figured he was stuck since he did sign the papers. I did get him to finally call and they told him they called the wrong number. He has the message recorded, and I keep pushing him to get a lawyer. They also sold a VIP sale to my brother about 4 years ago. He is pretty much bankrupt. He only made 20k a year when he got itagain Using the week he had to talk him into something he can't afford. My family now has over 800,000 points and trying to sell any of them seems like a lost cause, but I'm not about to let them steal them back from me. It's just the principal that gets me. They tell you how much they are worth and are not willing to pay you anything. I would love the points if the maintenance wasn't so out of control because of there carless spending to look like the best.

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Caluanno

3/1/2017 09:53:25 pm

Wyndham is a total scam. They will sell their soul to make a sale. We where there for over six hours, asking the right questions and making sure that this product fit our needs. Everything the salesperson told us was a lie.

The fees are crazy, we couldn't book anything, as we didn't have enough points ( over 400k) for the location we were lead to believe we
Had rights to.

When I tried contacting the agent, she ignored my calls and emails. I even went as far as contacting the district sales manager. She even ignored me. I went right to the consumer bureau and to head office and that's when I got some action. It not before, they tried to upswell me. NO THANKS. Total scam stay away from these people and all time share. You're be,Tyler off taking your money and investing it.

Another thing. She promised us the fees would stay the same. We even have it on paper. She denied that as well.

Tiffany

3/3/2017 11:54:01 am

Were you able to get out of it? We don't have enough points to do anything with and we can't afford it anymore. We need to find a way to get out of it without it ruining our credit.

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Dana

3/17/2017 07:01:16 pm

Shane Bohannon outright lied to us in 2012 during his presentation at Pagosa Springs, Colorado. After many hours of protestation and correspondence, we finally got Wyndham to come across with partial compensation.

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4/10/2017 09:48:59 am

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4/19/2017 09:00:35 am

I just got scamed into a timeshare he told me only36.00 amonth then I got a bill from pal pay that paied for the time share tried to have it revived at whyham they said no I signed the contract I never had the money they are now telling me I have to pay im retired 70 years old and trying to pay my bills I have now may I can get some advise thank you so much

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6/14/2017 12:18:40 pm

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Twiggy

4/24/2017 05:28:42 pm

I have just received a bill from a credit card company that I cancelled, and on it is a charge from Wyndham, how the hell can they charge a credit card that was cancelled and taken off Wyndham records be suddenly charged for what appears to be an unknown amount, regardless of whether your bill is outstanding or not, they have no right to scroll through records and charge a credit card that was used 12 months ago, and how is the credit card company for allowing this?? This is Australia we need to band together and bring a case against Wyndham, where is Erin brokevich when you need her but surely we have some kind of presence, like everyone else we cant get in anywhere, your interest is $7 a day for what, we paid thousands to these guys and yet we do not seem to see light at the end of the tunnel

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Lenir Richardson

5/7/2017 03:12:12 pm

Who should be blamed for all these timeshare business?

I hear everyone upset a the hotels, and I am too, but realistically, the government is the primary problem here, they are the own created timeshare law as if it is your property and it is not. When come to cancel the contract you "we" need to send a copy of the cancelation letter even to the secretary of state. What else we the people are subjected to from private companies like timeshare hotels to the government that create such business to robe the people like this?

Lenir Richardson

5/7/2017 01:14:18 pm

I am wondering if anyone out there could assist me to get out of my time share and sue Hilton Grand Vacation for the scam it put me though. Lied about the benefits and resale process, refused to make reservation under my membership, and refused me to use my membership worldwide as promised, and abused my over the telephone over and over again to the point I ended up been at an emergency room. I wrote them letters and cancelation and they refuse to cure the problem. Please if anyone knows how I can resolve this, let me know. Thanks. Lenir Richardson, at foundation_2013@ yahoo.com

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6/2/2017 05:07:50 pm

The only way to get out from under the contract is to declare bankruptcy. That's how my sister got out of it.

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6/15/2017 02:57:30 pm

We attended the entire two-and-a-half hour presentation and determined that it was not a good bargain. We were given the voucher but once I got home and began to fill it out, I learned that it needed to be dated and signed by an "authorized sponsor." Of course, this was not done. I am assuming this is their way of not honoring their agreement.

Paul

6/16/2017 03:20:10 pm

I have read through everyone's complaints and I have experienced none of what is being said.

I am a Wyndham owner of 15 years and have stayed with them all over the world.

If you take time to read everything & educate yourself, you will see there are great benefits.

No, I am not a member of staff.

I am a very satisfied owner.

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Lee

6/18/2017 09:35:53 am

I seem to be in the minority here but I wanted to give an honest picture of what happened to us today. We are staying in the Smokey Mountains and did a tour of Margaritaville at The Island. We received show tickets to Dixie Stampede, admission to water park, and a ride on the ferries wheel for 75 percent of retail price. Our entire time there lasted the promised two hours. Our guide did his job...he tried to sell us what we knew we went for. He was respectful courteous and non pressuring. In the end we told them that we might buy in the future but could not afford anything at this time. They respected our wishes and gave us our tickets. I am sorry for others problems and believe you all, but I wanted to at least share a positive story. :-)

Andy

6/19/2017 02:40:28 pm

Wyndham has a new problem with their VIP owners Owners can no long save those 25%, 35% and 50% on points like they used to do by booking twice then re-booking to get an upgrade and spend far fewer points. I don't know about the rest of you Gold, Platinum, and Silver owners but these just out Wyndham in the crapper for me. No I won't buy more points and yes I am pissed. How do you all feel about this?

6/26/2017 09:53:10 am

We just returned from a horrible presentation in NY. The second person to speak to us was so rude to us that we finally said that we decided for sure that we did not want this offer. We then had to continue to listen beyond the two agreed upon hours because there were things she said she as required to still do. We should have left because her rudeness was unexpected--unreal--raising her voice to us, cutting us off, saying that we were talking in circles (when we tried to ask a question or let her know the reasons for our refusal or get a price range), being clear to us that it was our lack of ability to understand what we were missing that led us to our decision and therefore she would keep explaining the errors of our way (she did not use those words--those words are my take on what she said, but the tone of voice can be understood by these words). We then had to listen to a third person (even though the time was up) and then back to the first person (the nicest of the bunch and more comfortable with her earlier role of showing us property than in her second role of trying to make us buy lots of points for lots of money), We were so sure that if this is the intro to the purchase, we certainly couldn't trust the purchase itself. Don't they realize that they can lose customers that way? We also were told one thing by someone I called at the number for selling these offers to visit and hear about the property, and another thing by the person we spoke with later when we called the welcome office to ask a question. The contradictions kept happening but nobody would put in writing the key details that we wanted clarified although the phone staff were very friendly. This whole thing was about buying a lot of points for
a lot of money with no clear long term guarantees--not about buying into a new property that they wanted to show us. I have stayed at Wyndham properties, met many lovely staff members and enjoyed our stays--but this presentation was one big red flag about ownership with Wyndham

Janice

6/26/2017 02:45:07 pm

Stay away from Wyndham!! Far away. They have high pressure sales representatives. who hide many of the fine but critical details when selling their memberships. There is always a "sob story". The one we heard was that the sales person had terminal cancer, but was determined to take a long vacation in Italy using his Wyndham points. They will give you some bonus sign up points then you receive your yearly points. These initial accumulated points will enable you to go on a one week vacation during the off season. Then comes the zinger….. you realize that your future yearly points will not enable you to take any vacation and these points have to be used within two years of receiving them or lose them. You can purchase additional points, take a loan on future yearly points or pay more for an upgraded membership and then pay the increased monthly fee. Points can be shifted to their sister company RCI and this will give you a small discount on their facilities. Wow! You can't afford all this and are told that Wyndham will not buy back your membership and you cannot sell it for one year (we were told that). So much for their Ovation program, at that point it is just a realtor referral. Wyndham memberships do not have much of a resale value. Now what do you do? We did not take a loan for our initial payment….no debt and no interest being paid to Wyndham. Well I guess we all have choices and we decided to simply hand the membership back to Wyndham (through the Ovation Office) with no expectation of any refund. We lost thousands of dollars. To continue with the monthly membership was like throwing good money after bad. It took months to go through the process and next to impossible to get that final document confirming the transfer of the membership. We finally got an unsigned form letter. It was a stress relief to simply rid ourselves of Wyndham. If you don't live in the USA any documents that need notarizing have to be done on American soil (American law) so you have to return to the USA or find the closest American embassy or consulate and make arrangements to have the documents signed in their offices. What has this taught me….. I can be fooled! Deceived would be a better word. A personal experience not to be repeated. Now I refuse to deal with American companies or persons on a personal or business level. As one person asked…It is an American company, what did I expect? In conclusion…..Wyndham is a mega "rip off" and you don't get any true value for your money. It is a corrupt scheme created by a corrupt company that gives a bad name to Americans and American businesses.

Nandy

6/30/2017 02:33:21 pm

Oh my god, I just signed up for membership yesterday. Yes they were very aggressive. Is there a way this can be cancelled today ??

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7/5/2017 02:55:58 pm

I believe that you have 5 days to cancel. You have to contact them directly and send a letter by express courier to arrive in time. Ask for a signature. Contact their office for the deadline date..... get names of people you are speaking to. Good luck.

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7/19/2017 03:29:53 pm

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7/22/2017 02:16:48 pm

We family of 5 with greed tried to save some money and were promised discounted tickets while shopping at orlado's premium outlet malls. Claim was to attend 90 min promotional presentation and we will get tickets 900$US. Have to go to insulting presentation @8AM. Mike (Mo) iraqi guy pressured to make a deal for time share. Minimum investment of 100K$ for 400 points in time share. Insulting presentation lasted almost 3 hours and got 5 tickets for universal Orlando for 1074$ with on line price of 1064$. Paid 10 dollar extra, wasted 3 hours, had to wake up early and 5 person family humiliated for not making deal to invest at wyndham. We hate this name now.

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7/23/2017 08:47:32 am

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8/6/2017 08:45:34 am

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8/8/2017 06:23:25 am

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8/12/2017 04:10:04 pm

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8/12/2017 05:45:48 pm

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9/14/2017 06:48:48 pm

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9/16/2017 10:39:38 am

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9/24/2017 01:34:21 am

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9/26/2017 05:53:46 pm

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9/26/2017 06:10:39 pm

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10/21/2017 03:48:45 pm

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12/27/2017 04:13:16 am

Melinda Gail Keener

1/2/2018 03:08:18 pm

Wyndham pulls you out and offers you amazing “free gifts” then after they make you sit through a 120+ min (ours was 4 hours!!!!!!) presentation, they tell you the free gift they promised isn’t available and try to give you lesser options—-worst waste of time ever! Oh and the “hot lunch” they promise is pasta salad and cold sandwiches——RUNNN!! No matter what they Kris Mose it will be empty and frustrating at the end!

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1/23/2018 07:17:42 pm