Owners Enraged and Unsatisfied with Timeshare Companies
Many of the outraged timeshare reviews deal with the timeshare presentation. It seems as though those timeshare owners who decided to do research on certain companies by reading user-submitted timeshare reviews were much more pleased with their ownership, even if these were commonly negative as well. However, those who have attended timeshare presentations have been continuously subjected to some of the more brutal experiences in the real estate industry.
“However we do not make any snap decisions and told the sales people that, well you would have thought the world was ending....all of a sudden the higher up sales person accuses us of not being truthful with them, of not making sense since we want to go on more vacations and wanting to spend more time with family....why would we not want to buy into their vacation club....we had to suffer through 2 other sales people and say NO like 10 times before they would let us leave.
It was more stressful that it should have been....and after being treated that way will never buy anything from Westgate Resorts... You just don't treat people like that.”
-Carey F, Yelp
This is not an isolated incident, and Westgate resorts is a very common target for outraged consumers through online reviews. Many of those who attend timeshare presentations have miserable experiences and vow to not only never attend one again, but to warn others against making the same mistake.
Westgate is notorious for terrible timeshare presentations throughout the online community, but they are certainly not the only company to be accused of fraud and deceitful sales tactics. Most large timeshare companies have scathing reviews regarding these presentations, and consumers are often warned to stay far away. This is even true when considering the large prizes offered for attending these presentations.
Better Business Bureau Timeshare Reviews
Timeshare companies are especially targeted by the Better Business Bureau for receiving a high volume of complaints and never responding to them. While the number of complaints levied against a company holds some sway in the final score, how the business responds has a great effect on the outcome. Timeshare companies commonly do not respond to the formal complaints lodged against them, which has hurt their standing with the Better Business Bureau.
Yelp Timeshare Reviews
“...this place would have been nice if:
1. the hot water heater worked
2. the room was closer to the pool and spa
3. the spa was hotter
4. instead of what was supposed to be in the shower, they had three huge rings...
5. the sofa bed was broken
6. the tv was broken
7. the shuttle service to the strip was slow
8. housekeeping didnt clean but expected a tip
9. did i mention the room was bad?”
While anyone is able to leave a timeshare review on Yelp, this is not an isolated incident. Many timeshare companies hold low ratings on Yelp’s user-based website, showing time and time again a pattern of distrust and dissatisfaction with the industry. Not all timeshare reviews are bad, but the overwhelming majority on some of the most popular consumer websites paint a very dark picture of this industry, warning consumers to stay as far away from timeshare ownership as possible.